Best Communications Software for Windows - Page 33
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Compare the Top Communications Software for Windows as of August 2026 - Page 33
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1
Mindful
Mindful
Allow customers to schedule a call when it’s most convenient for them—and the brand. Carry context through to the agent so they are more prepared and the customer never has to repeat themselves. Deep integrations into your current technologies are connected in days, allowing enterprise brands to transform the customer experience in record time. Any tool is only truly good if you know how it’s useful to you. That’s why Mindful spends so much effort and time offering our clients actionable data about how the capabilities of Mindful are being applied to call center activities and customer experience metrics. Mindful has real humans gathering data about your callback to give you perspective on how Mindful’s capabilities impact metrics. Just seeing this data gives you perspective on how Mindful’s capabilities are being integrated into your customer contact activities. -
2
Calabrio Call Recording
Calabrio
Record every call, every time and transform customer interactions into a trove of highly usable data. Guarantee 100% capture and simplify compliance. Quickly search hundreds of hours of calls to prove adherence, settle disputes and mitigate risk. Connect the voice of your customer with key goals across the business. All calls, all the time. Never miss a call. Don’t let customer interaction data slip through the cracks. Ensure you’re seeing the full picture of your customers and your contact center operations. Stay ahead of technical issues—minimize downtime. Put an invaluable safety net in place. Automatically monitor call center infrastructure. Get instant alerts to potential issues. Address problems before you end up missing a call. Automatically organize call data. Turn mountains of call data into neatly categorized information. Powerful metadata tagging capabilities automatically identify and organize call data. -
3
eGain Mail
eGain
eGain Mail, the leading web-based email management software for customer service, helps companies manage large volumes of customer emails and webforms responsively and effectively. When you respond to inbound inquiries promptly and professionally every time, the exceptional customer service differentiates your company from competitors immediately. -
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AMC Technology DaVinci
AMC Technology
DaVinci is an interaction orchestration platform enabling the building and deployment of agent and customer experiences. DaVinci is made up of two primary layers: Experience Orchestration: DaVinci’s event-driven architecture and enterprise application framework along with the largest collection of pre-built apps for leading CRM and contact center solutions gives CX leaders and solution architects complete control of the user experience. Deployment Orchestration: Through infrastructure services like identity and access management, and data management with day 1 data protection DaVinci simplifies and accelerates deployments of interaction management solutions. DaVinci doesn’t process or maintain any customer information in the cloud and follows secure communication protocols (HTTPS/SSL and AES-256). -
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Perfect Data PST Recovery Software
Perfect Data Solutions
Perfect Data Solutions PST Recovery Software repairs extremely damaged .PST file and extracts ash and every element in successful manner. PST Recovery Software allows you to recover PST to new created PST, EML, MSG, HTML, MHTML, RTF, TXT, DOC, PDF, MBOX and Outlook profile. This software is capable to recover all emails with its properties (cc, bcc, from, date, time and subject) including attachments. It efficiently supports Microsoft Outlook versions from 97 to 2016 (32 and 64 Bit).Starting Price: $49.00 -
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Aceyus
Aceyus
Leverage the power of real-time call center metrics and create a more efficient and effective contact center experience for your customers. Overcome negative customer experiences by uniting your internal and external data sources to gain a full visual of critical KPIs such as customer experience scores. Reduce wasted workforce labor and optimize call routing with real-time call and queue metrics that give a complete view of your call center operations. Use contextual data to predict the next best action of your customers. Prevent poor customer interactions by meeting customers at the appropriate time in the purchase cycle. Improve team performance using flexible dashboards that give your managers the ability to review team insights and filter data down to view individual agent performance. -
7
StreamSpot
Subsplash
Automatically live stream to your website, YouTube, Facebook, and 30+ platforms. StreamSpot specializes in automated content distribution for a multi-platform delivery. Our core services feature our patented streaming automation workflow allowing you to focus on your event, not the stream. One powerful platform with dozens of integrations and robust syndication features makes getting your content in front of people anywhere, on any device simple to better reach and grow your audience worldwide. Stream high-quality broadcasts to any internet-connected device. Broadcasters can utilize a wide range of popular encoders & apps. For the ultimate in simplicity, check out the StreamSpot ONE Encoder or our Turn-key Streaming Bundles. Live streaming on the StreamSpot platform provides an effortless and complete end-to-end streaming solution for any type of organization or audience. Whether you're live streaming a community gathering, worship experience, or broadcasting your next big event. -
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Telcomunity TEM
Telcomunity
We offer you a wide range of solutions TEM, Outsourcing, Inventory Management and Consulting specializing in multi operators, mobiles and landlines through a own software, flexible and easy to use. The base of control of spending and consumption focuses on having your own information well processed, quickly, easily and cross-sectioned with your internal and business data. Reporting tool available as a dedicated service or as a cloud application to generate different types of reports including expense reports, ad hoc report with standardized on/offline and cost allocation files. Expense reporting allows loading and processing of gross invoices, and receiving the recommendation and guidelines for continuous savings. Very powerful and easy-to-use tool to visualize all inventory data and cost sharing, typology, age and use. We help with our methodology to optimize time dedication and satisfy the most complex needs of your company under perfectly controlled monitoring. -
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InCharge Unified Call Management
eTEL Technologies
Need to monitor your PBX call traffic? Manage your wireless bills or upgrade an outdated reporting application? Tired of your current CDR reporting provider's high upgrade and support costs? With over 20 years of experience and 100's of installations completed, our InCharge CDR and Wireless Reporting application is your answer. A long list of features and our expert North American service team, means we have you covered. Give us a call to discuss upgrades and new system purchases. -
10
Clarity Connect
Perficient
Clarity Connect was developed exclusively for and is native to Skype for Business. That means no additional software clients need to be installed – agents and supervisors can simply open a web browser to get started. Clarity Connect does not duplicate or complicate Skype for Business’ infrastructure or call control, has access to its unified communications and collaboration functionality, and retains Skype for Business’ excellent voice quality and reliability. Clarity Connect is cloud-managed, so you can deploy a contact center for the on-premises installation of Skype for Business. Best of all, there’s no need for additional on-premises infrastructure or additional software clients, reducing costs, and improving efficiency. Clarity Connect, by Perficient, scales to meet the challenging demands of geo-distributed contact centers without the need for cost-prohibitive hardware or dedicated operational staff. -
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HERO Hosted PBX
Dialexia Communications
Dialexia is a global VoIP software provider specialized in the development of IP-PBX solutions. Indeed, our main clients are VoIP service providers, telecom operators, value-added resellers (VAR) and competitive local exchange carriers (CLEC). Our hosted PBX platforms are designed to eliminate capital expenses, reduce recurring costs and enhance management capabilities. Dialexia IP-PBX solutions enable SMBs to access the latest unified communications features at an affordable price. Our all-in-one enterprise IP-PBX Appliances offer plug-and-play convenience to SMBs seeking an affordable VoIP-based solution. Dialexia’s HERO hosted PBX solution is the ideal communications platform for telecom operators and service providers looking to adopt a scalable and affordable hosted PBX solution to deliver services to their customers. -
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Knowmail
Knowmail
We research the best email marketing providers for small and medium-sized enterprises. Imagine if there was a way to improve communication without wasting time. That’s what Knowmail is all about. We’ve developed an artificial intelligence engine that learns your work habits to help you focus, save time and increase your overall email and messaging experience. With Knowmail, you’ll be able to communicate more effectively and get more done in less time! Despite numerous claims that email is on its way out, it has been growing in popularity at a tremendous rate. Today, billions of individuals use emails for both personal and professional purposes, and there are no indications that this communication tool will become obsolete any time soon. According to a recent study by Radicati Group, the number of consumer and business emails sent and received per day will reach 281 billion by the end of this year. -
13
ServiceMax Zinc
PTC
ServiceMax Zinc is a powerful communication and collaboration platform designed to streamline and enhance the efficiency of field service teams. Integrated with existing ServiceMax tools, Zinc connects service workers, back-office teams, and experts to ensure seamless information sharing and real-time support. Features like live video calls, intelligent bots for task routing, and secure messaging enable rapid issue resolution. Zinc also offers tools for broadcasting updates, annotating videos for troubleshooting, and tracking team interactions, ultimately reducing downtime, improving first-time fix rates, and boosting customer satisfaction. -
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GoMeetNow
R-HUB
With over a decade of development since 2005 and millions of users, our services have been constantly improved and well tested. GoMeetNow makes meetings easy. From clicking a web button to start or join a meeting, it takes only seconds, not minutes. A simple intuitive and pleasant meeting panel makes your meetings productive and fun. No training is needed. Simply click a webcam icon to meet and collaborate face to face. GoMeetNow supports up to 6 HD webcams for each individual meeting. GoMeetNow delivers the fastest and most consistent screen update speed. It is so fast that you can stream your screen video together with your computer audio. Move your cursor and see how smoothly it follows at the viewer side no matter how many attendees you have. Poor audio performance ruins a meeting. Knowing how critical it is, we developed and host our own audio conferencing services.Starting Price: $12.95 per user per month -
15
VoiceSys
M2ComSys
A secure, HIPAA-compliant, end-to-end transcription management software. VoiceSys is a collection of interdependent software components that are engineered with the latest networking and voice compression technology. VoiceSys can effectively and efficiently operate from geographically diverse locations and interface with any external EMR/HIS systems. It systematically manages the transcription file flow, by transferring data files from the doctor to transcription office, and transcribed files back to the doctor. VoiceSys Web Admin - web-based version of VoiceSys Enterprise Manager. Voice Recognition feature- most advanced voice recognition technology to interpret audio files and transcribe them to text format. Improves your workflow and quality through streamlined processing of medical records. -
16
SpeechLog Call Recorder
Globitel
Globitel’s SpeechLog Call Recorder solution provides comprehensive call recording that adapts easily to unique operational requirements of any call center. It supports virtually any telephony environment, including traditional TDM and VoIP, enabling a seamless transition during technology migrations, as your business grows and evolves. Comprehensive multi-site call recording and playback capabilities optimize the use of network resources and enables data center consolidation while providing transparent and universal access to stored calls regardless of where and how they were captured. Globitel’s SpeechLog Call Recorder gives you complete control over the architecture you want to deploy your call recording system to. The effectiveness of Globitel’s SpeechLog Call Recorder solution is exemplified in the redundancy and high-availability options, providing round-the-clock functionality if you cannot afford any failure. -
17
Carusto
Carusto
Carusto offers professional software solutions for telecommunication tasks. Our software solutions allow you to automate business processes quickly and efficiently, to improve service quality and reduce costs. A single platform for office work, which brings together all kinds of telecommunications (telephone, fax, mobile, instant messaging, video conferencing, etc.), databases, CRM systems. It is a system which allows to create a comfortable working environment in the office and to provide quality service to customers, minimizing the human factor. All the necessary telephone services and existing CRM system for efficient processing of your calls. A unique constructor of call-scenarios and integration with databases and other services allows you to automate your working processes. Convenient intuitive interface and advanced call analysis for more effective work. -
18
Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.Starting Price: $10/month
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19
ENow
ENow
Award winning monitoring and reporting software. The simplicity you want, the monitoring and analytics you need. Enow provides real-time monitoring and reporting solutions for your on-premise environment. By measuring server application-specific elements, you have full control and visibility in granular detail. For businesses that operate within a hybrid or fully cloud-enabled environment, Enow offers simple one-look dashboards for monitoring and in-depth reports for analysis. Through synthetic transactions, Enow provides a simplified and efficient way to ensure your end-user experience is consistent and seamless for Exchange on premises (Autodiscover, EWS, MAPI), ADFS, Office 365, and Exchange Online. Our software automatically tests the core functions that matter to your users. Identify issues before they cause outages. Over 700 reports to help you understand usage patterns and better plan for future needs. -
20
Matrix Platform is designed to improve productivity and collaborative working process across departments and teams. We have provided group email platforms to shipbrokers, charterers and commodity traders for over 30 years. Integrated high volume secure email and fax handling. Simple or Classic User Interface – to ensure the right user experience. Full integration available with S&P, Chartering, Offshore and Fixtures modules. The matrix allows groups, teams, and departments to work collaboratively to increase productivity. ‘Rules’ are applied to incoming and outgoing messages ensuring that the right workgroups and individuals ‘view’ each message. The system proactively alerts you to emails based on your chosen keyword. Enables users to prioritize vital revenue-generating commercial messages. All messages marked as read on your smartphone/tablet will appear as read on the Matrix client as well.
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21
Avotus ReflectR
Avotus
Get unparalleled visibility of your UC&C usage, call quality, user adoption, productivity and costs. At Avotus, we understand how crucial your UC&C platform is to build a high-performance work-from-anywhere culture. We also understand the limitations of the standard reporting packages of UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber or Amazon Chime, and Connect. You need much more than their native reporting, archiving, and retrieval capabilities to drive UC&C best practices, create competitive advantage, and maximize business results. ReflectR delivers Intuitive Reporting, Real-time Monitoring, Trend Analytics, and Alerts to enable your business leaders and managers to see at a glance the usage trends of your UC&C platform and improve your employee’s productivity and engagement within the organization. -
22
itPBX Business Cloud
itPBX
Having a virtual PBX is the modern equivalent of owning traditional PBX boxes and hardwired switches. The difference is that for a less money, you can have the same functionality without the clunky boxes taking up space. Going through itPBX for your virtual PBX systems gives you the ease of using an innovative system that utilizes the internet instead of physical telephone lines. Using VoIP technology, itPBX delivers hosted PBX phone services over your already existing internet connection. This translates to an affordable, cost saving option that allows you to continue to enjoy all of the same features, but without the added hassle of maintenance. There are no hardwired lines and no PBX boxes taking up valuable space. Along with those being eliminated, we have also gotten rid of the extra fees that go along with them.Starting Price: $19.95 per user per month -
23
Web Invoice
M-Tech Digital
VoIP PBX Phone system for your home or Office allowing you to fully manage Extensions, Voicemail, IVR, Call Queues, Music on Hold and Much more. You can also set Web Invoice to Call, Email or Text (SMS) one or more of your customers (simultaneously) to alert them of. Web Invoice is also a full POS System, which allows you to ring up sales in your store (both online and retail). Control Multiple Cash Registers, keep track of money in each register, Scan and print bar codes and more! With Web Invoice, customers and guests can also login via the Web to make Purchase Orders, Pay by credit card / PayPal and register orders for pickup or shipping. -
24
StartMeeting
StartMeeting
If you want a unified communications solution that just works, you want StartMeeting. Sign up for StartMeeting’s world-class audio and video collaboration platform and get all the tools your business needs to stay connected at an unbeatable cost. StartMeeting is the leader in audio, offering crystal-clear conferencing with every meeting. With just one click, you can catch every detail on your call with high definition video conferencing. We packed StartMeeting with robust tools you can leverage to take your presentations to the next level. Experience no-hassle conference calls when you eliminate access codes and make it easier for your guests to join your meetings. Secure messaging and file sharing all within the StartMeeting software. Seamlessly go from a team chat window into a meeting easily.Starting Price: $9.95 per month -
25
MiVoice Business
Mitel Networks
The on-premise business phone system that has everything your organization needs to deliver great customer experiences. MiVoice Business is at the heart of Mitel’s leading on-site communication solution (comprising of MiVoice Business, MiCollab, MiTeam Meetings & MiContact Center Business), enabling your organizations employees to instantly benefit from unified, scalable and mobile communications. It’s everything your business needs to take its communications to the next level—through mobility, team collaboration, video conferencing and exceptional customer experience delivery. MiVoice Business is designed to meet the needs of businesses from 5 to 130,000 users, in a single site or a multi-site network that spans the globe. Software running on Mitel Collaboration Service Appliances can be installed on industry-standard x-86 servers in a virtualized environment, which eliminates the need to support multiple appliances, especially for customers who choose a centralized UC deployment. -
26
GlobalMeet Webcast
GlobalMeet
GlobalMeet® Webcast is the global standard for live webcasting and video streaming for enterprise and Fortune™ 500 companies. The cloud-based SaaS webcast solution provides businesses with an easy-to-use, secure and scalable environment to produce high-profile, engaging webcasts for thousands of attendees worldwide. -
27
Kavkom
Kavkom
The best phone system with its own built-in CRM. Manage your calls thanks to the Phone System and international virtual numbers; organize your prospecting and manage your customer relations with the intuitive and powerful Hybrid CRM (contact, calendar, emails…). Count on Predictive Dialer to drive your outbound campaigns and optimize the performance of your sales prospecting teams. Help your agents exceed their conversion goals with optimal tracking by connecting them with our Hybrid CRM. Easily generate new leads thanks to the wide net cast by the Kavkom Call Robot. Lay the groundwork for your sales teams by delivering targeted messages to millions of potential customers. And convert the most reactive ones using CRM tools. Management of the telephone park offers multiple options for optimal comfort of use. -
28
Replay Call Recording
Trisys
With the most comprehensive and flexible search facility in the industry, Tapit Call Accounting gives you limitless potential to customize search filters. Easily create unique filters using the tools we provide. Add searchable text, tags, or call filters to specific calls for simple categorization and quicker recovery. Tapit together with Replay Call Recording makes producing desired reports and accessing call records, seamless. The Replay product suite delivers high quality digital recordings in practically every possible telephony configuration. Text notes may be added during playback of recordings, allowing alternative search capabilities by entire or partial words. Built-in easy auto-archive and auto-backup functionality for recordings. Recordings can be played, downloaded or emailed as attachments. Automated cataloging and centralized voice repository. -
29
Tamashare
Tamaplace
Tamashare is currently the most advanced application of the startup Tamaplace, both in technical development and commercial. In commercialization since July 2016, it innovates in the video-collaboration market by allowing the total digitization of a meeting. Mixing face-to-face and distance learning, Tamashare creates "presenstance". All the tools of a traditional meeting are present but in digital format which allows employees at a distance and those present in the company, to work in full collaboration. Each Tamashare user becomes the owner of a virtual meeting room where they can organize any type of meeting.Starting Price: 8$ per user/per month -
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Convo
Convo
Convo is a work collaboration platform that goes beyond chat/messenger solutions; in addition to quick chats, all thoughtful conversations around work ideas and associated attachments seamlessly merged. Convo perfectly combines Asynchronous and Synchronous communications for manager strengthening team culture & help increase team performance. Streamline your on-desk workforce communication. Convo helps eliminate distance between teams and enables real-time collaboration. Convo eliminates the void between non-desk teams. With a multi-channel communication platform, Convo unifies your non-desk teams. Successful organizations don’t try to reinvent the wheel. Build smart, productive workflows once that automate common processes every time, saving hours each week and ensuring the right steps are being taken. Automate form-intensive, approval-based processes across departments and systems. Empower business users from every department to run their own workflows — no coding experience required
