eGain Mail

Most organizations understand the importance of providing quality service and support to their customers, but struggle to identify and implement practical, affordable technology that delivers those benefits. On-Premise or Hosted, VisNetic MailFlow is the easiest way to provide great customer service. VisNetic MailFlow is focused solely on the management of customer email. Similar to your company's phone system for routing inbound calls, VisNetic MailFlow automatically assigns customer email to the appropriate customer care agent or group. Aimed at customer service departments and organizations struggling to manage their inbound email, or improve their email customer service standards, VisNetic MailFlow is an affordable, easy to use email management system that provides the tools necessary to capitalize on inbound email and strengthen customer relationships. MailFlow also integrates directly with 3CX, allowing users to initiate calls, track call times, etc.

Aid4Mail is a fast, reliable, and highly accurate tool to collect, recover, search, and convert emails. It supports most mailbox file formats (e.g. PST, OST, OLM, mbox), IMAP accounts (e.g. Yahoo! Mail, AOL) and popular mail service providers (e.g. Microsoft 365, Exchange, Gmail). Aid4Mail can recover double-deleted messages and corrupted emails, and extract MIME data from certain types of unknown file formats through file carving. Aid4Mail provides a large array of tools to search and filter out unwanted emails during conversion. Save time by using native pre-acquisition filters to download a subset of your mail from Exchange, Office 365, Gmail and other webmail services. Use Aid4Mail’s integrated search engine to cull-down your email collection. Its search operators are very similar to Gmail and Office 365. Aid4Mail is used by Fortune 500 companies, government agencies and legal professionals around the world. It is made in Switzerland by perfectionists.