Best Cloud Communication Platform Software - Page 3

Engage your customers through 20+ channels in one platform and give the best customer experience with Qiscus. Convert leads, handle complaints, and market your products with our features. Multiple Channels are integrated into one dashboard, WhatsApp, Facebook, Instagram, LiveChat, and many more. Put a chat widget on your website and mobile apps. Complete analytics about your customers, agents, and channels. Integrate with many other systems for automation and scaling. Thousands of businesses have delighted millions of customers with Qiscus’ solutions, conquering competition with cutting-edge innovation. Maximize customers’ trust in every part of their journey. Remove lead leakages and slow responses. Welcome your customers on one unified platform and manage their profiles with CRM. Answer inquiries, introduce your product and segmentize customers with CRM and tagging. Provide efficient and structured support with multichannel inbox.

Embed engaging real-time voice, video, and in-app chat experiences into your apps with ZEGOCLOUD's communications APIs. Get started with 4 lines of code and enable enriched interactions with more features. Use our voice, video, and in-app chat SDKs to develop the exact communication features your users need to connect, share, and interact with each other anytime, anywhere. Liven up the interactions and elevate the vibes for your users with a rich set of add-ons, including emotionally responsive avatars, AI-powered video effects, whiteboards, and more. Monitor the quality of communications in real-time and gain insights into your user experience with our powerful monitoring and analytics tools, so you can respond to any issues swiftly and improve your services continuously. ZEGOCLOUD's social solutions help you build 1-on-1 and group video calls, live audio rooms, and social live streaming into your apps to help your users connect and have fun together.

PaaSoo global SMS and voice, direct connections to telecom carriers, global reach to more than 200 countries. High delivery rate, real-time response, and global reach to 200 countries. Move beyond simple text messages. PaaSoo’s MMS API enables you to send engaging messages using multimedia content. Global reach to more than 200 countries, an excellent failover solution to increase the user acquisition rate. A free API is offered to our customers, helping them to save costs by filtering invalid phone numbers. An intuitive application integrated into the customer dashboard, helping our customers to send bulk SMS without any technical development. Our smart algorithm automatically selects the most reliable route to carry your SMS traffic. You can also ask us to build a customized routing plan to meet your specific requirements. You can check in real time the current network and roaming status of a phone number, with our phone number status API.

AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions.

Modernize to a cloud-based phone system and watch your business grow. Now more than ever, businesses need to communicate from anywhere on any device in real time. Our feature-rich cloud-based solution will support and adapt to your needs, making your business more efficient and productive. Our platform is 100% supported U.S. based support, solutions engineered and custom developed in-house. Right now, you're probably paying for a hardware system, in addition to paying maintenance fees and paying your service provider for dial tone all at the same time. With Crexendo’s Cloud Communications, you remove all of those costs and can recognize savings up to 55%! We focus on understanding your business and pain points so we can build the best package of solutions for you at the right price. We do all the legwork to make sure we're meeting your needs. From build, to test and train; we get you ready for launch.

Increase talking time up to 300% with a versatile cloud-based call center solution. It has everything you'll ever need: automated call distribution, IVR system, call campaigns with 3 dialing modes (Preview, Power, Predictive), auto dialing, mini CRM, call scripting, quality assurance, and comprehensive reporting. Enjoy the capabilities of Voiptime Cloud Contact Center software trusted by 1000+ users!

3CLogic is the leading cloud contact center platform modernizing enterprise communications with their employees and customers. Built on Amazon Web Services (AWS), the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, Microsoft Dynamics, Salesforce, and SAP. With deployments on five continents and a growing base of Global 2000 clients, 3CLogic drives digital transformation by improving CX, organizational efficiency and reporting insights using dynamic IVR, CTI, AI, advanced speech analytics, and API-driven integrations.

Telestax’s RestcommONE platform is changing the way real-time communications are developed and delivered. It is fast becoming the platform of choice for rapidly building enterprise-class real-time messaging, voice and video applications. Our communications platform is 100% cloud-ready, offering continuous load balancing, scalability and high availability. With RestcommONE, everything from simple voicemail systems to a complete Communications Platform as a Service (CPaaS) can be built and deployed quickly and easily. Telestax has negotiated relationships with carriers world-wide that will move and terminate your SMS/MMS/USSD traffic at a very economical rate. But for those Enterprises and Businesses that have a trusted relationship with their own carrier, we offer Bring Your Own Carrier (BYOC). Because RestcommONE works with SMPP and SS7, any Carrier that leverages either of these protocols will easily plug into our platform. The choice is yours.

In the battle for enterprise customers, you are competing with new market entrants that are using cloud-based communications platforms with APIs to offer communications services to Enterprises with the promise of enhacing the customer engagement experience. Kandy's unique and market-leading white-label CPaaS offers you a lot more than programmable APIs – it includes prepackaged applications called Kandy Wrappers, an ISV ecosystem and marketplace for creating vertical market applications and the ability to overlay existing SIP and UCaaS environments with our Kandy Link WebRTC Gateway. Embedded Communications means, sales making calls directly from a CRM application, doctors video-calling patients from the EHR system sharing X-rays and medical scans in real-time, students checking tutor availability and initiating a session on demand. All in high definition voice and video and integrating presence, messaging, chat, collaboration and more.

Deliver timely, personalized information through global SMS/RCS and voice cloud communications. Gain a deeper understanding of your customers from actionable global phone number and subscriber data intelligence. Code once and message your customers at scale using TeleSign’s Messaging API - complete with waterfall delivery between channels. TeleSign Messaging API includes SMS, RCS, and WhatsApp to help you build secure digital communications that connect you with your customers anywhere in the world. Integrate a single Messaging API and start sending reliable, secure SMS, RCS and WhatsApp messages to your customers today. Choose one or all three channels to broaden your programmable messaging strategy and expand your audience. Reach more customers with 120+ optimized points-of-presence and 700+ direct-to-carrier routes​.

IntelePeer delivers an omnichannel communication platform as a service (CPaaS) built for the enterprise. We believe that business communications are meant for more than just simple interactions – they should enable businesses to deliver truly delightful experiences. With our voice, messaging, ready-to-use applications, open APIs, and real-time analytics, companies can build and integrate communications-enabled workflows to create world-class customer experiences and improve business processes through automation. Our full-stack solution is backed by a rock-solid network and a team of experts who provide nothing but award-winning customer service. We are here to help you 24 hours a day, 7 days a week, everyday of the year. Built to meet the regulatory requirements of the most demanding enterprises including GDPR, HIPAA, and CDPA. Global interconnectivity with leading mobile providers.

Vyke is revolutionizing how we communicate with up to 4 additional mobile numbers, free calls & chat and low-cost calls & SMS to anyone, all wrapped up in one easy-to-use app. Get a different phone number for each part of your life, whether you’re at home, work, abroad, socializing or to keep your personal number private. Up to 4 extra mobile phone numbers on your existing smartphone. Everyone could use an extra mobile number. For work, dating, travel, online selling, classifieds, web forms or just to keep your personal number private, Vyke can provide a number for any occasion. Vyke is a fast growing disruptive company based in London, United Kingdom. We believe that for far too long we have given away our main phone number without a second thought, and want to provide a better way. The new Vyke app provides role-based mobile communication. We use different email addresses and social profiles but we still only get one mobile number.

The industry’s true serverless platform for voice, video, and messaging APIs trusted by thousands of developers around the world to innovate and scale real-time communications for businesses of any size.

An API and low-code Communications Platform as a Service (CPaaS) offering designed to help enterprises lower cost, reduce complexity, and accelerate IT roadmaps. Map and automate customer journeys in minutes using a drag-and-drop editor with powerful building blocks (nodes). Shift to low-code development to reduce the time to market for new applications and journeys. Seamlessly consume events from existing systems to trigger customer communication flows. Integrate customer interactions with backend systems to achieve end-to-end automation. Easily test, deploy, and make iterative changes to flows in a secure and scalable serverless environment. Leverage our extensive portfolio of communication APIs and SDKs for SMS, voice, push, RCS, WhatsApp, video, etc., to engage customers on their preferred channels.

Hoodys is Hotels Operations optimization and Guest Satisfaction Platform. Hoodys aims at optimization of hotel tasks, increase revenue and safety for guest. Hoteliers can handle hotel operations, tasks effectively and smoothly. With the use of AI technologies and edge computing, Hoodys aims at automating the hospitality industry operations and proving safety for guest.

Aculab Cloud gives you powerful, programmable, easy to integrate APIs which allow you to make, take and interact with voice calls, send and receive SMS messages, and handle inbound and outbound fax - all with pay-as-you-go pricing and no specialist telephony equipment needed. Aculab Cloud builds upon Aculab’s core competence by combining complex technologies into a powerful, flexible and easy to use platform. Backed by a team of highly experienced engineers, Aculab empowers communication system developers around the world. In collaboration with Google and Amazon, we provide services, systems and software, already deployed in over 80 countries worldwide. We use proprietary Artificial Intelligence (AI) together with hand-crafted algorithms designed and refined through extensive experience in the use of telecommunications "in the wild". Designed in-house by engineers with an in-depth understanding of telecoms.

Advanced conversational intelligence for unparalleled customer experience. Context-aware solutions to provide the best customer experience within a single powerful platform.​​ Services are enabled by seamless, and hassle-free multi-channel interactions with your customers.​ Empowered, context-aware interactions to build relationships with your customers.​ Engage is a platform that enables one-stop context-aware communication and collaboration for any industry looking to improve and streamline their customer interactions for any business services while driving great customer experiences. The solution empowers employees to deliver effectively from anywhere, anytime using any mobile device.​ A requirement assessment questionnaire that identifies your unique needs.​ Configure staff, departments, divisions, and locations, and appointment time-slot creation. ​Create service time-slots at the level of any entity (staff/dept/location) with intervals suited for your business or service.​

Integrate real-time communication into your business using Sylaps with our comprehensive APIs, easy-to-embed website widgets,s and desktop, and mobile SDKs. Sylaps Business enables real-time communication on any device or platform, without needing to install the software. Sylaps is perfect for small or large businesses looking to integrate data, audio, and real-time video streaming. Sylaps provides enterprise-grade security, and full encryption, and is HIPAA compliant. All of our products are competitively priced. Use Sylaps with confidence on any device or platform, including web browsers. Sylaps is perfect for small or large businesses looking to integrate data, audio, and real-time video streaming technology into their products. Our software is highly versatile and works on mobile, desktop, and most web browsers. Our software is designed to improve every aspect of real-time communication in any industry.

Redefine the way you communicate with the Cloud Softphone collaboration suite. Design and build a fully customized white-label UCaaS solution. With Cloud Softphone, pick and choose from 100+ premium communications features. Simplify the way you communicate, whether you’re in the office or on the go. Embrace the modern workplace with instant communications. Give your teams a powerful tool that combines all those must-have business phone features with industry-leading UCaaS to create a single collaborative experience. Keep your customers notified and reduce device battery drain with push notifications. Enhance the communication capabilities of your platform with file transfer. Let your users send and receive files of all types. Add high-quality call and video capabilities to your app using codecs designed to maximize call quality.

iVision Mobile's SMS Marketing Software has NO long term contracts and allows you to easily upgrade or downgrade your plan at any time based on your messaging needs. While many messaging platforms charge more, our team provides hands-on customer support for users, regardless of plan type. Let us show you what true customer support is really like. Our mobile marketing and communications platform is loaded with features, yet intuitive and user-friendly for any business owner or operator to manage. Multiple LA-based clothing boutiques have leveraged text messaging communications to drive sales and increase retention with their customers. Manage multiple levels of user access and permissions with customizable menus and permission features that let you restrict as much or as little of the functionality based on the user's role within your organization.

The design of your landing pages is critical. You simply cannot afford not the have a professional and impactful message that delivers ROI. SMS Studio gives you the ability to easily create your own engaing landing pages to generate leads. Or you can leverage your own website and add multi-tier conversion tracking, which delivers the capability to add products images, so you know which products has been viewed the most times. SMS Studio is a full-service solution for creating high-impact profesionals text messaging campaigns. Our easy-to-use, robust and high-end, platform combines powerful tools for list management, design, campaign optimization and analytics to help you effectively drive revenue and maximize your mobile relationships. Text messaging naturally limits the amount of allowed characters you can display in lieu of this, SMS Studio has the capability of making your URL links shorter, which allows more space for your content.

Creating Customer Journeys Through Conversations. Engaging experiences that move with your customers. Loved by developers. Built for business. Vonage Communications APIs (formerly Nexmo) helps growing startups and agile enterprises enhance their customer experience and realize new business outcomes at scale. With our easy-to-use APIs, global platform, and expert support, you can abstract the complexity of communications and innovate faster. Reimagine voice interactions to redefine your customer experiences. Make each message count as an opportunity for your customers and your business. Enhance security and privacy—and create seamless login experiences. Build modern, high-quality voice applications in the cloud. Programmatically send and receive SMS in practically every country. Get real-time intelligence on any phone number in the world. Make and receive calls from the cloud with your existing VoIP infrastructure.

AI-Powered Cloud Contact Center Solution that powers innovative, personality-based routing and manages multichannel customer interactions as a single conversation. Welcome to the Vocalcom world, where digital engagement and artificial intelligence (AI) are seamlessly integrated into the customer interaction flow alongside live agents. Manage all customer interactions as one single conversation. A new generation of cloud contact center platform that works with existing systems and supports ALL channels. Vocalcom's intuitive user experience increases productivity and allows companies weave all their customer interactions—across all channels—together into continuous conversation threads, to reduce customer effort and strengthen customer relationships with every interaction. Adaptable, AI-Powered and Amazingly Simple Keep the conversation flowing. Customer interactions across phone, chat, text message, email, social media, and any other channel, all come together in one place.

Engage your audience and get more done. The Whispir platform lets you automate, personalize and layer your communications with smart workflows. The only cloud communications platform you need to deliver extraordinary experiences. Create quality templates for email, web, social and more in minutes with our drag and drop template builder and over 60 individual components from images to maps. Streamline your communications and automate interactions, from everyday processes to complete marketing campaigns. Integrate with all your current data points from CRMs to 3rd party tools and put your data to work. Deliver your content to the right people at the right time. Create real, tangible outcomes that engage your audience, coordinate events and innovate your business processes.

Transform your incoming calls to on-demand interactions. Supercharge your team with modern tools for modern talking across every stage of the custom cycle, regardless of time, place or channel. In today’s hyper competitive business environment, personalized experiences win loyalty, fend off competitors, and accelerate growth. Put speech at the centre of all customer encounters at every stage of the customer cycle. Humanize the connection between your brand and your customers with more delightful and empathic voice experiences for a seamless customer experience.

The single routing application you need to handle all interactions and channels across the contact center's operations. Manage voice, live chat, email, social media and SMS interactions through not seven, five or three, but one solution. Avoid having different agents managing the same customer on different channels, working on the same issue, and providing two different answers! The contact center and every single touchpoint is joined together. Your agents will effortlessly move between channels, while your customers will not even notice a 1% change in service quality across platforms. Allow customers to state their demands in plain language to the system without using a touch-tone menu. Let us help you build a self-service IVR system that wows your customers. With a single dashboard, access information in real-time, as well as historical metrics across every channel and customer service requests.

If you like a number you see for sale on our website, you can have it within 1 hour when you sign up online! We’re so confident that you’ll love our products and customer care, we don’t lock you in to long term contracts. If you’d prefer not to use our online tools, you can speak to our Australian support team who will be happy to assist. We offer some of the most competitive rates in the market, and we don’t substitute that with hidden fees and charges. The technology behind easy inbound products and services allows your business to stay connected from any location. Never miss an opportunity to connect with a customer again! At easyinbound, we want each step to be straightforward, from the explanation of our services to the connection of your phone service to the ongoing use of our products. Our staff know their stuff, and we’ll help you understand the technical details that we’ve spent so much time leaning backwards and forwards.

Create more engaging customer experiences at scale with SMS, Chat Apps, Video & Voice APIs. Industry standard APIs make it easy to quickly automate notifications. 24/7 customer support ensures expertise is always there when you need it. Reliable delivery provided by our global, carrier-grade platform. Reach your customers anywhere with coverage across 190 countries and 130 network operators. Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts. Reach more customers with the ability to deliver messages across many different platforms through one API. Live support with the click of a link. Convert text to speech to create tailored, private messages at scale using this API. The Campaign Manager lets you instantly start sending SMS campaigns without integrating an API. Access the online portal, upload approved contacts and start communicating.

VoiceSage solves problems for Contact Centres, Collection Teams, Operations Departments and Marketing Teams. By using our platform, companies are able to reduce the amount of low-value inbound calls and pre-screen outbound calls to ensure that your clients are ready to talk to you and complete your desired outcomes. We help you improve your SMS conversion rates and provide self-service options around payments, logistics and transactional events, through voice, messaging, email and social media.

New technologies are emerging at breakneck speed. If you’re like most organizations, you need adoption sooner than later. Magna5 brings everything you need to modernize your IT environment to drive costs down and improve efficiencies across your organization, all from a single, trusted provider. Everything from moving to the cloud, monitoring IT operations, help desk support to managed security and data backup and recovery, we pave the way to help you meet today’s digital transformation challenges while preparing for future opportunities and growth. Improve efficiencies across your organization and drive down costs. Everything from moving to the cloud, monitoring IT operations and help desk support, to managing security, data backup and recovery operations, and implementing cost-saving voice services, we pave the way to improve responsiveness so you can deliver a better customer experience.