Open Source Windows Customer Service Software
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Customer Service Software for Windows
View 554 business solutionsBrowse free open source Customer Service software and projects for Windows below. Use the toggles on the left to filter open source Customer Service software by OS, license, language, programming language, and project status.
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Paessler: Easy to Use With Enterprise Power. Free TrialYou shouldn't have to choose between a monitoring tool that's easy to use and one that's powerful enough for a complex environment. PRTG's low-code interface lets any admin build dashboards, set alerts and monitor devices without scripting, while custom sensors and full API access are there when your team needs deeper control. One platform, no compromise. Download a free 30-day trial now.
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Go from Code to Production URL in SecondsSkip the Kubernetes configs. Cloud Run handles HTTPS, scaling, and infrastructure automatically. Two million requests free per month.
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iTop - IT Service Management & CMDB
An easy, extensible web based IT service management platform
Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. iTop (IT Operations Portal) by Combodo is an all-in-one, open-source ITSM platform designed to streamline IT operations. iTop offers a highly customizable, low-code Configuration Management Database (CMDB), along with advanced tools for handling requests, incidents, problems, changes, and service management. iTop is ITIL-compliant, making it ideal for organizations looking for standardized and scalable IT processes. Trusted by organizations worldwide, iTop provides a flexible, extensible solution. The platform’s source code is openly available on GitHub [https://github.com/Combodo/iTop]. -
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openMAINT
Open source solution for the Property & Facility Management
openMAINT is an enterprise open source solution for the Property & Facility Management (CMMS). openMAINT helps to know and manage the inventory, maintenance, logistic and economic information related to buildings, plants and movable assets. openMAINT is a ready-to-use solution, configured with databases, workflows, reports and dashboards. The software can be gradually activated according to the needs of each organization and the available resources. openMAINT includes the modules of Space & Asset Inventory, Facility Maintenance, Logistic Management, Economic Management, Energy & Environment, GIS & BIM. The FM module manages the preventive / scheduled / breakdown maintenance using worflows based on the Maintenance Manual criteria. openMAINT also supports the new BIM extensions (Building Information Modeling) with a connector based on the open IFC standard and a viewer of IFC 3D models. openMAINT is implemented on the open source asset management framework CMDBuild. -
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Chatwoot
Open-source customer engagement suite, an alternative to Intercom
If you have questions, are confused, or just want to understand our product better, we've got your back. Customer engagement suite, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc. Chatwoot is an open-source, self-hosted customer engagement suite. Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. Talk to your customers using our live chat widget and make use of our SDK to identify a user and provide contextual support. Connect your Facebook pages and start replying to the direct messages to your page. Connect your Instagram profile and start replying to the direct messages. Connect your Twitter profiles and reply to direct messages or the tweets where you are mentioned. Connect your Telegram bot and reply to your customers right from a single dashboard. -
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UVdesk Open Source
Build and make a full ticketing support system
Uvdesk community helpdesk project skeleton packaged along with the bare essential utilities and tools to build and customize your own helpdesk solutions. Build on top of Symfony and backbone.js, UVdesk community is a service-oriented, event-driven extensible open-source helpdesk system that can be used by your organization to provide efficient support to your clients effortlessly whichever way you imagine. At the heart of the helpdesk system, the core framework consists of all the necessary APIs required by your project and dependent packages to keep things running smoothly. Integrate multiple marketplaces with UVdesk to support your valuable customer. Bridge the gap between eCommerce store and customer to respond faster. Design your website front office forms at your convenience. Configure multiple email service providers with one platform to provide all-around support. -
MongoDB Atlas runs apps anywhereMongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
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MYIT CRM
MYIT CRM is a total CRM project designed for Computer Servicing and Re
MYIT CRM is a total CRM project designed for Computer Servicing and Repairs.This project has Invoicing, Work Order management,Customers Details (CRM),Payment processing (Paypal, Paymate, etc),Job Scheduling and Calendar,PDF Invoices and lots more. -
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Laundry Management System
Small Laundry and Dry Cleaning Business Application
Laundry Management System is a better solutions for Small Laundry and Dry Cleaning business vendors with increased security from SQL injection, vulnerability and hackers. Its user friendly Laundry POS Screen Application. We are team of talented designers and developers making user friendly software to grow your small laundry and dry cleaning business digitally without spending a lot of money. for more details contact us on https://laundry.startplugtechnologies.com -
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This system allow to manage the entry and exit of equipment repair in a small workshop for repairs or service center. The application allows the printing of a "Repair sheet" for each device and manage the state of repair.
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HotelSoft
HotelSoft1.3 is a free open source software for the Hotel activity
Hotel Soft1.3 is a free open source software for the purpose of all common functions of operations. YOU MAY USE ANY PASSWORD ON LOGIN TO OPEN THE WORKBOOK. Always keep the workbook HotelSoft1.3.xlsm and all the image files of cars and rooms in the same folder with the HotelSoft1.3.xlsm file. Try to keep it in My Documents folder. MIT License The software is provided completely "as is." The author is not responsible for any real data loss, file damage, or operational issues caused by using this workbook. Use it at your own risk. No warranties or guarantees of any kind are provided. Asis Kumar Goswami 02/09/2026 -
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RepairCenter
Application for managing the repair company.
An quick&dirty application that I am writing for my repair shop. Lack documentation, proper error messages and any kind of support. I have no idea when i'll update it again. Consider it abandoned and feel free to pick up. -
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OpenbravoTech
Openbravo ERP is an open-source enterprise resource planning (ERP)
Openbravo ERP is an open-source enterprise resource planning (ERP) software that helps businesses manage their core business processes, including financial management, purchasing, sales, inventory management, and project management. It is based on a web-based architecture and offers a modular design, allowing businesses to easily customize and extend the software to meet their specific needs. Openbravo ERP is available in both cloud-based and on-premise deployment options and supports multiple languages and currencies. Openbravo POS is an open-source point of sale software designed for retail businesses. It features a web-based interface and runs on various platforms including Windows, Linux, and MacOS. It offers functions such as inventory management, sales reporting, customer management, and support for multiple payment methods. Openbravo POS is highly customizable and can be integrated with other systems such as accounting or e-commerce platforms. Offer Ongoing maintenance -
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Complain Management is a Web based project used to manage Customer's complain Online. User can login, and Create complain, view complain details and track the status of its complain.
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Folder Security Viewer
Provides quick access to network folder permissions.
This software supports network administrators to access the correct security role for a specific folder without having to load windows explorer which will load the entire directory before showing you important information for your network folder access. You also have the option with Folder Security Viewer PRO which will allow you a customised a hide/show function for hiding those default permissions in your environment and also a quick access path drop down menu which can be customised too. https://www.itshass.uk/Folder-Security-Viewer-Pro -
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Misoo Retail Management System with POS
A comprehensive retail management system with point of sale(POS)
Misoo Retail Dynamics is a modern retail management software with Point Of Sale developed in java and MySQL. Misoo Retail Dynamics has been designed to meet the needs of today’s super-competitive, multi-channel business environment. Misoo Retail Dynamics many possible implementations are built using the same powerful engine and expertise. Available for supermarkets, shop, hardwares, convenience stores,restaurants, hotel accommodation, pharmacy, chemist, veterinary, petrol stations, beauty shops, office automation, retail trading. Whether your solution requires one terminal in one location or many terminals in many locations, you get the same intelligent business functionality. Has the following features; Records management Purchases Warehousing Stock/Inventory Control Operations Management HR & Payroll Sales TouchScreen POS Services Management Reservations Reporting Production Management Metered Sales Growing to ERP -
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PHP Ticket System
A refreshing and simple to use trouble ticket system project...
PHP Ticket System was a small PHP MySQL trouble ticket or work order system. This project started out as a way to learn how to develop a CRUD web application in 2013. Since 2013 I have had have many carrier changes and honestly did not keep up with all of the changes to PHP. That being said I did learn more about NodeJS and Angular 2+. Almost a decade later I have decided to re-write this app using NodeJS 12 and Angular 9. If you would like to check out the new project "Node Ticket System", please visit the GitHub page here: https://github.com/node-ticket-sytem/node-ticket-system. -
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FreeScout Helpdesk
Best open source helpdesk & shared mailbox
FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting. Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more. -
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TAU
ITSM
Herramienta destinada a los Departamentos de Informatica para la gestion de usuarios, inventario, incidencias, administracion del directorio activo, mensajeria, contactos, control de almacen y fungibles, gestion de averias, ip, parque informatico, etc. -
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helpdesk ticketing system, knowledgebase
The Free & Popular HESK Web Based Software in Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings ) Admin Username: admin Admin Password: change_this from any PC on your Local Network. Then setup your "SMTP Server" details from the Settings -> Email option. This will help in the flow of all emails from the system. Then setup up your Categories/Departments & Team/Staff Accounts. Once setup & running, please ensure that a Backup of the system, is taken regularly, to avoid any issues. These are covered in the video. Google Search helps in finding more about hesk. -
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The ((OTRS - Manager)) is an easily to use reporting framework for OTRS (Open source Ticket Request System). For different agent-groups, queues and periods you can predefine statistics and display them as table or graphical chart or print them as report.
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SuiteCRM Community Edition For Intranets
The Free & Popular SuiteCRM Web Software in a Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make SuiteCRM live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with sc wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://sc.local/ ( Accept Any Warnings Due to Usage of Self-Signed https Certificates ) Admin Username: admin Admin Password: change_this from any PC on your Local Network. Explore all the Menu Options, before starting any data entry. Some Demo Data is also loaded for info sake. Feel free to clear them, as required. Once setup & running, please ensure that a Backup of the system, is taken regularly, to avoid any issues. These are covered in the video. Google Search helps in finding more about SuiteCRM. -
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A fast & lightweight free forum developed in ASP.Net 3.5, AJAX, CSS, SQL & Javascript TempTables Cache. Magical MultiLingual Features includes; localization,globalization & oriented forums/threads as per user language/culture preferences. Focused SEO
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BlueSpice free (Support archive)
Our support forum has moved: community.bluespice.com
This freely available open-source software turns Wikipedia’s popular software engine MediaWiki into a fully-fledged enterprise wiki solution. Companies can continue cherishing MediaWiki’s numerous advantages and automation capabilities; with BlueSpice, they can now work even more comfortably, safely and more effectively. Compared with basic MediaWiki, BlueSpice provides, amongst other, the following enhancements: comfortable and sophisticated rights management capabilities, a visual editor (WYSIWYG), easy image - and file upload, workflows. Further information with respect to the management and administration of your wiki: BlueSpice is free, open source und not subject to any restrictions with regards to the number of users. There are no licence fees or other additional costs, no matter how many employees are using the software. Existing content is not changed or lost when installing BlueSpice. -
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This should be a wonderful web based application to manage/track customer requests. Customer information, custom plans and support request tracker are available. Searching is there by various parameters. Advance searching feature will be added soon.
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Call Center Manager Gui Element
Voicent Call Center Manager statistics recording gui
This Gui Element is used by Voicent Call Center Manager to track and update statistics. -
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The "Call Manager DK" is created and managed by the staff at DKTechnologies (dktext.com) and functions as a Call management system that will allow the user to track employees, customers and call information. This is an old project and does have some bugs. I will work them out at a later time. Feel free to download and update to your needs
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A desktop application that identifies incoming calls by checking the data of your contacts. A notification including the name of the caller is displayed and all incoming calls are logged. Currently works with the asterisk telephony system.
