Open Source Windows Customer Service Software
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Customer Service Software for Windows
View 546 business solutionsBrowse free open source Customer Service software and projects for Windows below. Use the toggles on the left to filter open source Customer Service software by OS, license, language, programming language, and project status.
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$300 Free Credits for Your Google Cloud ProjectsLaunch your next project with $300 in free Google Cloud credits—no strings attached. Test, build, and deploy without risk. Use your credits across the entire Google Cloud platform to find what works best for your needs. After your credits are used, continue with always-free tier services. Only pay when you're ready to scale. Sign up in minutes and start exploring.
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MongoDB Atlas runs apps anywhereMongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
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iTop - IT Service Management & CMDB
An easy, extensible web based IT service management platform
Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. iTop (IT Operations Portal) by Combodo is an all-in-one, open-source ITSM platform designed to streamline IT operations. iTop offers a highly customizable, low-code Configuration Management Database (CMDB), along with advanced tools for handling requests, incidents, problems, changes, and service management. iTop is ITIL-compliant, making it ideal for organizations looking for standardized and scalable IT processes. Trusted by organizations worldwide, iTop provides a flexible, extensible solution. The platform’s source code is openly available on GitHub [https://github.com/Combodo/iTop]. -
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Chatwoot
Open-source customer engagement suite, an alternative to Intercom
If you have questions, are confused, or just want to understand our product better, we've got your back. Customer engagement suite, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc. Chatwoot is an open-source, self-hosted customer engagement suite. Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. Talk to your customers using our live chat widget and make use of our SDK to identify a user and provide contextual support. Connect your Facebook pages and start replying to the direct messages to your page. Connect your Instagram profile and start replying to the direct messages. Connect your Twitter profiles and reply to direct messages or the tweets where you are mentioned. Connect your Telegram bot and reply to your customers right from a single dashboard. -
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openMAINT
Open source solution for the Property & Facility Management
openMAINT is an enterprise open source solution for the Property & Facility Management (CMMS). openMAINT helps to know and manage the inventory, maintenance, logistic and economic information related to buildings, plants and movable assets. openMAINT is a ready-to-use solution, configured with databases, workflows, reports and dashboards. The software can be gradually activated according to the needs of each organization and the available resources. openMAINT includes the modules of Space & Asset Inventory, Facility Maintenance, Logistic Management, Economic Management, Energy & Environment, GIS & BIM. The FM module manages the preventive / scheduled / breakdown maintenance using worflows based on the Maintenance Manual criteria. openMAINT also supports the new BIM extensions (Building Information Modeling) with a connector based on the open IFC standard and a viewer of IFC 3D models. openMAINT is implemented on the open source asset management framework CMDBuild. -
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UVdesk Open Source
Build and make a full ticketing support system
Uvdesk community helpdesk project skeleton packaged along with the bare essential utilities and tools to build and customize your own helpdesk solutions. Build on top of Symfony and backbone.js, UVdesk community is a service-oriented, event-driven extensible open-source helpdesk system that can be used by your organization to provide efficient support to your clients effortlessly whichever way you imagine. At the heart of the helpdesk system, the core framework consists of all the necessary APIs required by your project and dependent packages to keep things running smoothly. Integrate multiple marketplaces with UVdesk to support your valuable customer. Bridge the gap between eCommerce store and customer to respond faster. Design your website front office forms at your convenience. Configure multiple email service providers with one platform to provide all-around support. -
Enterprise-grade ITSM, for every businessFreshservice is an intuitive, AI-powered platform that helps IT, operations, and business teams deliver exceptional service without the usual complexity. Automate repetitive tasks, resolve issues faster, and provide seamless support across the organization. From managing incidents and assets to driving smarter decisions, Freshservice makes it easy to stay efficient and scale with confidence.
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OpenbravoTech
Openbravo ERP is an open-source enterprise resource planning (ERP)
Openbravo ERP is an open-source enterprise resource planning (ERP) software that helps businesses manage their core business processes, including financial management, purchasing, sales, inventory management, and project management. It is based on a web-based architecture and offers a modular design, allowing businesses to easily customize and extend the software to meet their specific needs. Openbravo ERP is available in both cloud-based and on-premise deployment options and supports multiple languages and currencies. Openbravo POS is an open-source point of sale software designed for retail businesses. It features a web-based interface and runs on various platforms including Windows, Linux, and MacOS. It offers functions such as inventory management, sales reporting, customer management, and support for multiple payment methods. Openbravo POS is highly customizable and can be integrated with other systems such as accounting or e-commerce platforms. Offer Ongoing maintenance -
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Laundry Management System
Small Laundry and Dry Cleaning Business Application
Laundry Management System is a better solutions for Small Laundry and Dry Cleaning business vendors with increased security from SQL injection, vulnerability and hackers. Its user friendly Laundry POS Screen Application. We are team of talented designers and developers making user friendly software to grow your small laundry and dry cleaning business digitally without spending a lot of money. for more details contact us on https://laundry.startplugtechnologies.com -
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Faveo Helpdesk
Open source help desk ticketing system
Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook, WhatsApp and Twitter, and can be customised according to your particular business requirements. -
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This system allow to manage the entry and exit of equipment repair in a small workshop for repairs or service center. The application allows the printing of a "Repair sheet" for each device and manage the state of repair.
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Nagstamon is a Nagios status monitor which resides in systray or desktop (Linux, macOS, Windows) as floating statusbar to inform you in realtime about the status of your hosts and services. It allows to connect to multiple Nagios based monitors. Currently supported are Nagios, Icinga, Opsview, Op5 Ninja, Check_MK Multisite, Centreon and Thruk.
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Ship Agents FasterGemini Enterprise Agent Platform lets you rapidly build, scale, govern and optimize production-ready agents grounded in your organization's data. The platform enables developers to build custom or pre-built agents for virtually any use case. New customers get $300 in free credits.
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BlueSpice free (Support archive)
Our support forum has moved: community.bluespice.com
This freely available open-source software turns Wikipedia’s popular software engine MediaWiki into a fully-fledged enterprise wiki solution. Companies can continue cherishing MediaWiki’s numerous advantages and automation capabilities; with BlueSpice, they can now work even more comfortably, safely and more effectively. Compared with basic MediaWiki, BlueSpice provides, amongst other, the following enhancements: comfortable and sophisticated rights management capabilities, a visual editor (WYSIWYG), easy image - and file upload, workflows. Further information with respect to the management and administration of your wiki: BlueSpice is free, open source und not subject to any restrictions with regards to the number of users. There are no licence fees or other additional costs, no matter how many employees are using the software. Existing content is not changed or lost when installing BlueSpice. -
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HotelSoft
HotelSoft1.2Acs is a free open source software for the Hotel activity
Hotel Soft1.2 (HotelSoft1.2Acs is a free open source software for the purpose of all common functions of operations of a hotel day to day activities.As requested by the users working worksheets are now unlocked with the unlock option in main menu right side below File Unlock View And Unprotect Sheets. Click it to unlock working sheets. Now you can easily view those sheets, edit easily. First unzip HotelSoft1.2Acs.zip to any folder, preferably c drive HotelSoft1.2Acs folder. Please keep all the room pictures and the small company logo image file in the same folder with HotgelSoft1.2Acs.xlsm. Now simply you can change the room picture with your but the size should be 306 x 193 pixels. This software Permited for free of charge, to any person obtaining a copy of this software and associated documentation files HotelSoft1.2 zip software as much as they want. But they can not modify it and publish it under their own name. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY -
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Joomla! 1.5 native helpdesk application with built-in knowledgebase. Inspired by open source Liberum ASP-based helpdesk.
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FreeScout Helpdesk
Best open source helpdesk & shared mailbox
FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting. Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more. -
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Folder Security Viewer
Provides quick access to network folder permissions.
This software supports network administrators to access the correct security role for a specific folder without having to load windows explorer which will load the entire directory before showing you important information for your network folder access. You also have the option with Folder Security Viewer PRO which will allow you a customised a hide/show function for hiding those default permissions in your environment and also a quick access path drop down menu which can be customised too. https://www.itshass.uk/Folder-Security-Viewer-Pro -
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Misoo Retail Management System with POS
A comprehensive retail management system with point of sale(POS)
Misoo Retail Dynamics is a modern retail management software with Point Of Sale developed in java and MySQL. Misoo Retail Dynamics has been designed to meet the needs of today’s super-competitive, multi-channel business environment. Misoo Retail Dynamics many possible implementations are built using the same powerful engine and expertise. Available for supermarkets, shop, hardwares, convenience stores,restaurants, hotel accommodation, pharmacy, chemist, veterinary, petrol stations, beauty shops, office automation, retail trading. Whether your solution requires one terminal in one location or many terminals in many locations, you get the same intelligent business functionality. Has the following features; Records management Purchases Warehousing Stock/Inventory Control Operations Management HR & Payroll Sales TouchScreen POS Services Management Reservations Reporting Production Management Metered Sales Growing to ERP -
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Park Auto
Park Auto is an application software fleet management.
This is a fleet management program developed according to market requirements. Warns upon the expiration of revisions, contracts, and insurance. It provides a clear, global and real-time view of the processes required to carry out the transport activity. This program generates email alerts when it expires: vignette, vehicle inspection, vehicle insurance, casco insurance, medical kit, extinguisher, car warranty, leasing contract. The data is recorded in the cloud on a PostgreSql server and generates alerts to meet the conditions without having to start the application. With an email address and a password, you can manage your data from anywhere and add users with specific rights. -
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Cite CRM is an Open Source PHP/MySQL Customer Relations Management System. Cite CRM is a complete CRM with everything a small & Medium business would need.
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Courier Management System is the simplest solution for Courier & Cargo Tracking Business. If you need to enable Tracking Option in your existing or new website, this is quickest Software Solution. You can get install it yourselves or We do the installation and brand it in your name on your hosting ! The Courier Software is Very easy to setup and manage powerful administration. Provide online tracking system of consignment and shipping detail for International or domestic shipping.
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This is an Erlang B and C calculator. Used in call centers to predicted service quality. Erlang B is also used in network planning. Written in Visual Studio C#. Erlang C is used or modified in commercial workforce management software.
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SuiteCRM Community Edition For Intranets
The Free & Popular SuiteCRM Web Software in a Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make SuiteCRM live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with sc wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://sc.local/ ( Accept Any Warnings Due to Usage of Self-Signed https Certificates ) Admin Username: admin Admin Password: change_this from any PC on your Local Network. Explore all the Menu Options, before starting any data entry. Some Demo Data is also loaded for info sake. Feel free to clear them, as required. Once setup & running, please ensure that a Backup of the system, is taken regularly, to avoid any issues. These are covered in the video. Google Search helps in finding more about SuiteCRM. -
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Customer Relationship Management (CRM)
a powerful tool that helps businesses manage, track, and analyze
Boost Customer Engagement & Sales with the Best CRM Software for Your Business Looking to streamline your customer interactions, boost sales, and grow lasting relationships with your clients? Our powerful, easy-to-use CRM software is designed to help businesses of all sizes manage their customer relationships more efficiently and effectively. Whether you're a small business owner, sales manager, or part of a growing enterprise, our customer relationship management tool gives you everything you need in one place. What is CRM Software? CRM (Customer Relationship Management) software is a tool that helps businesses manage interactions with current and potential customers. From tracking leads and automating follow-ups to analyzing customer behavior and sales trends, a CRM system acts as the central hub for your sales, marketing, and customer support teams. -
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helpdesk ticketing system, knowledgebase
The Free & Popular HESK Web Based Software in Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings ) Admin Username: admin Admin Password: change_this from any PC on your Local Network. Then setup your "SMTP Server" details from the Settings -> Email option. This will help in the flow of all emails from the system. Then setup up your Categories/Departments & Team/Staff Accounts. Once setup & running, please ensure that a Backup of the system, is taken regularly, to avoid any issues. These are covered in the video. Google Search helps in finding more about hesk. -
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A fast & lightweight free forum developed in ASP.Net 3.5, AJAX, CSS, SQL & Javascript TempTables Cache. Magical MultiLingual Features includes; localization,globalization & oriented forums/threads as per user language/culture preferences. Focused SEO
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This should be a wonderful web based application to manage/track customer requests. Customer information, custom plans and support request tracker are available. Searching is there by various parameters. Advance searching feature will be added soon.
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Call Center Manager Gui Element
Voicent Call Center Manager statistics recording gui
This Gui Element is used by Voicent Call Center Manager to track and update statistics.
