Customer Service Software for Windows

View 555 business solutions

Browse free open source Customer Service software and projects for Windows below. Use the toggles on the left to filter open source Customer Service software by OS, license, language, programming language, and project status.

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  • 1
    iTop - IT Service Management & CMDB

    iTop - IT Service Management & CMDB

    An easy, extensible web based IT service management platform

    Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. iTop (IT Operations Portal) by Combodo is an all-in-one, open-source ITSM platform designed to streamline IT operations. iTop offers a highly customizable, low-code Configuration Management Database (CMDB), along with advanced tools for handling requests, incidents, problems, changes, and service management. iTop is ITIL-compliant, making it ideal for organizations looking for standardized and scalable IT processes. Trusted by organizations worldwide, iTop provides a flexible, extensible solution. The platform’s source code is openly available on GitHub [https://github.com/Combodo/iTop].
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    4.7 out of 5 stars 66 Reviews
    Downloads: 1,506 This Week
    Last Update:
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  • 2
    Nagstamon Nagios status monitor
    Nagstamon is a Nagios status monitor which resides in systray or desktop (Linux, macOS, Windows) as floating statusbar to inform you in realtime about the status of your hosts and services. It allows to connect to multiple Nagios based monitors. Currently supported are Nagios, Icinga, Opsview, Op5 Ninja, Check_MK Multisite, Centreon and Thruk.
    4.9 out of 5 stars 25 Reviews
    Downloads: 85 This Week
    Last Update:
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  • 3
    openMAINT

    openMAINT

    Open source solution for the Property & Facility Management

    openMAINT is an enterprise open source solution for the Property & Facility Management (CMMS). openMAINT helps to know and manage the inventory, maintenance, logistic and economic information related to buildings, plants and movable assets. openMAINT is a ready-to-use solution, configured with databases, workflows, reports and dashboards. The software can be gradually activated according to the needs of each organization and the available resources. openMAINT includes the modules of Space & Asset Inventory, Facility Maintenance, Logistic Management, Economic Management, Energy & Environment, GIS & BIM. The FM module manages the preventive / scheduled / breakdown maintenance using worflows based on the Maintenance Manual criteria. openMAINT also supports the new BIM extensions (Building Information Modeling) with a connector based on the open IFC standard and a viewer of IFC 3D models. openMAINT is implemented on the open source asset management framework CMDBuild.
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    1.8 out of 5 stars 5 Reviews
    Downloads: 201 This Week
    Last Update:
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  • 4
    RepairsLab
    This system allow to manage the entry and exit of equipment repair in a small workshop for repairs or service center. The application allows the printing of a "Repair sheet" for each device and manage the state of repair.
    4.6 out of 5 stars 17 Reviews
    Downloads: 25 This Week
    Last Update:
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  • 5
    Faveo Helpdesk

    Faveo Helpdesk

    Open source help desk ticketing system

    Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook, WhatsApp and Twitter, and can be customised according to your particular business requirements.
    Downloads: 4 This Week
    Last Update:
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  • 6
    Dittofeed

    Dittofeed

    Open-source customer engagement

    An open-source self-hosted alternative to marketing automation platforms like Braze and Iterable, enabling customer engagement workflows.
    Downloads: 3 This Week
    Last Update:
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  • 7
    MYIT CRM

    MYIT CRM

    MYIT CRM is a total CRM project designed for Computer Servicing and Re

    MYIT CRM is a total CRM project designed for Computer Servicing and Repairs.This project has Invoicing, Work Order management,Customers Details (CRM),Payment processing (Paypal, Paymate, etc),Job Scheduling and Calendar,PDF Invoices and lots more.
    5.0 out of 5 stars 4 Reviews
    Downloads: 19 This Week
    Last Update:
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  • 8
    Chatwoot

    Chatwoot

    Open-source customer engagement suite, an alternative to Intercom

    If you have questions, are confused, or just want to understand our product better, we've got your back. Customer engagement suite, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc. Chatwoot is an open-source, self-hosted customer engagement suite. Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. Talk to your customers using our live chat widget and make use of our SDK to identify a user and provide contextual support. Connect your Facebook pages and start replying to the direct messages to your page. Connect your Instagram profile and start replying to the direct messages. Connect your Twitter profiles and reply to direct messages or the tweets where you are mentioned. Connect your Telegram bot and reply to your customers right from a single dashboard.
    Downloads: 2 This Week
    Last Update:
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  • 9
    BlueSpice free (Support archive)

    BlueSpice free (Support archive)

    Our support forum has moved: community.bluespice.com

    This freely available open-source software turns Wikipedia’s popular software engine MediaWiki into a fully-fledged enterprise wiki solution. Companies can continue cherishing MediaWiki’s numerous advantages and automation capabilities; with BlueSpice, they can now work even more comfortably, safely and more effectively. Compared with basic MediaWiki, BlueSpice provides, amongst other, the following enhancements: comfortable and sophisticated rights management capabilities, a visual editor (WYSIWYG), easy image - and file upload, workflows. Further information with respect to the management and administration of your wiki: BlueSpice is free, open source und not subject to any restrictions with regards to the number of users. There are no licence fees or other additional costs, no matter how many employees are using the software. Existing content is not changed or lost when installing BlueSpice.
    4.6 out of 5 stars 12 Reviews
    Downloads: 8 This Week
    Last Update:
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  • 10
    Laundry Management System

    Laundry Management System

    Small Laundry and Dry Cleaning Business Application

    Laundry Management System is a better solutions for Small Laundry and Dry Cleaning business vendors with increased security from SQL injection, vulnerability and hackers. Its user friendly Laundry POS Screen Application. We are team of talented designers and developers making user friendly software to grow your small laundry and dry cleaning business digitally without spending a lot of money. for more details contact us on https://laundry.startplugtechnologies.com
    5.0 out of 5 stars 2 Reviews
    Downloads: 14 This Week
    Last Update:
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  • 11
    Cite CRM
    Cite CRM is an Open Source PHP/MySQL Customer Relations Management System. Cite CRM is a complete CRM with everything a small & Medium business would need.
    5.0 out of 5 stars 3 Reviews
    Downloads: 7 This Week
    Last Update:
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  • 12
    OpenbravoTech

    OpenbravoTech

    Openbravo ERP is an open-source enterprise resource planning (ERP)

    Openbravo ERP is an open-source enterprise resource planning (ERP) software that helps businesses manage their core business processes, including financial management, purchasing, sales, inventory management, and project management. It is based on a web-based architecture and offers a modular design, allowing businesses to easily customize and extend the software to meet their specific needs. Openbravo ERP is available in both cloud-based and on-premise deployment options and supports multiple languages and currencies. Openbravo POS is an open-source point of sale software designed for retail businesses. It features a web-based interface and runs on various platforms including Windows, Linux, and MacOS. It offers functions such as inventory management, sales reporting, customer management, and support for multiple payment methods. Openbravo POS is highly customizable and can be integrated with other systems such as accounting or e-commerce platforms. Offer Ongoing maintenance
    5.0 out of 5 stars 1 Review
    Downloads: 13 This Week
    Last Update:
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  • 13
    FreeScout Helpdesk

    FreeScout Helpdesk

    Best open source helpdesk & shared mailbox

    FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting. Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more.
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    5.0 out of 5 stars 2 Reviews
    Downloads: 8 This Week
    Last Update:
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  • 14
    HotelSoft

    HotelSoft

    HotelSoft1.3 is a free open source software for the Hotel activity

    Hotel Soft1.3 is a free open source software for the purpose of all common functions of operations. YOU MAY USE ANY PASSWORD ON LOGIN TO OPEN THE WORKBOOK. Always keep the workbook HotelSoft1.3.xlsm and all the image files of cars and rooms in the same folder with the HotelSoft1.3.xlsm file. Try to keep it in My Documents folder. MIT License The software is provided completely "as is." The author is not responsible for any real data loss, file damage, or operational issues caused by using this workbook. Use it at your own risk. No warranties or guarantees of any kind are provided. Asis Kumar Goswami 02/09/2026
    4.7 out of 5 stars 3 Reviews
    Downloads: 3 This Week
    Last Update:
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  • 15

    RepairCenter

    Application for managing the repair company.

    An quick&dirty application that I am writing for my repair shop. Lack documentation, proper error messages and any kind of support. I have no idea when i'll update it again. Consider it abandoned and feel free to pick up.
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    4.8 out of 5 stars 5 Reviews
    Downloads: 2 This Week
    Last Update:
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  • 16

    PHP Ticket System

    A refreshing and simple to use trouble ticket system project...

    PHP Ticket System was a small PHP MySQL trouble ticket or work order system. This project started out as a way to learn how to develop a CRUD web application in 2013. Since 2013 I have had have many carrier changes and honestly did not keep up with all of the changes to PHP. That being said I did learn more about NodeJS and Angular 2+. Almost a decade later I have decided to re-write this app using NodeJS 12 and Angular 9. If you would like to check out the new project "Node Ticket System", please visit the GitHub page here: https://github.com/node-ticket-sytem/node-ticket-system.
    3.2 out of 5 stars 5 Reviews
    Downloads: 3 This Week
    Last Update:
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  • 17
    Park Auto

    Park Auto

    Park Auto is an application software fleet management.

    This is a fleet management program developed according to market requirements. Warns upon the expiration of revisions, contracts, and insurance. It provides a clear, global and real-time view of the processes required to carry out the transport activity. This program generates email alerts when it expires: vignette, vehicle inspection, vehicle insurance, casco insurance, medical kit, extinguisher, car warranty, leasing contract. The data is recorded in the cloud on a PostgreSql server and generates alerts to meet the conditions without having to start the application. With an email address and a password, you can manage your data from anywhere and add users with specific rights.
    Downloads: 5 This Week
    Last Update:
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  • 18
    SuiteCRM Community Edition For Intranets

    SuiteCRM Community Edition For Intranets

    The Free & Popular SuiteCRM Web Software in a Complete Virtual Machine

    This VM is created for 2 reasons: 1. Very little initial setup work required to make SuiteCRM live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with sc wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://sc.local/ ( Accept Any Warnings Due to Usage of Self-Signed https Certificates ) Admin Username: admin Admin Password: change_this from any PC on your Local Network. Explore all the Menu Options, before starting any data entry. Some Demo Data is also loaded for info sake. Feel free to clear them, as required. Once setup & running, please ensure that a Backup of the system, is taken regularly, to avoid any issues. These are covered in the video. Google Search helps in finding more about SuiteCRM.
    Downloads: 3 This Week
    Last Update:
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  • 19
    Misoo Retail Management System with POS

    Misoo Retail Management System with POS

    A comprehensive retail management system with point of sale(POS)

    Misoo Retail Dynamics is a modern retail management software with Point Of Sale developed in java and MySQL. Misoo Retail Dynamics has been designed to meet the needs of today’s super-competitive, multi-channel business environment. Misoo Retail Dynamics many possible implementations are built using the same powerful engine and expertise. Available for supermarkets, shop, hardwares, convenience stores,restaurants, hotel accommodation, pharmacy, chemist, veterinary, petrol stations, beauty shops, office automation, retail trading. Whether your solution requires one terminal in one location or many terminals in many locations, you get the same intelligent business functionality. Has the following features; Records management Purchases Warehousing Stock/Inventory Control Operations Management HR & Payroll Sales TouchScreen POS Services Management Reservations Reporting Production Management Metered Sales Growing to ERP
    3.0 out of 5 stars 2 Reviews
    Downloads: 3 This Week
    Last Update:
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  • 20
    Easy Team Document Software for all ORGs

    Easy Team Document Software for all ORGs

    Tasks, Guides, Scripts, Collaborations, Knowledge Bases, Tech Supports

    Have a look at the Video below for details. Refer Wiki Page for more instructions. I created this Virtual Machine for 2 reasons: 1. Very little initial setup work required to make a Team Document System live, within minutes. 2. This system should keep running for Years, without requiring any further Updates / Breakages. New Points: 1. If needed, change the utf8 line below, to match your language charset, in the corresponding php files, in the htdocs folder: $result['client_encoding'] = 'utf8'; OR 'client_encoding' => 'utf8' in PHP Files: all_categories.php all_scripts.php index.php login.php phpgen_settings.php
    Downloads: 2 This Week
    Last Update:
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  • 21
    Folder Security Viewer

    Folder Security Viewer

    Provides quick access to network folder permissions.

    This software supports network administrators to access the correct security role for a specific folder without having to load windows explorer which will load the entire directory before showing you important information for your network folder access. You also have the option with Folder Security Viewer PRO which will allow you a customised a hide/show function for hiding those default permissions in your environment and also a quick access path drop down menu which can be customised too. https://www.itshass.uk/Folder-Security-Viewer-Pro
    Downloads: 2 This Week
    Last Update:
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  • 22
    Visphotgraph Software

    Visphotgraph Software

    Intelligent Precision for Vibration Detection

    Visphotgraph is a compact, automated IoT-based seismograph that accurately detects and records ground vibrations in real time. With cloud connectivity and instant data updates, it provides quick insights and reliable alerts to researchers, institutions, industries, and safety teams.
    Downloads: 2 This Week
    Last Update:
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  • 23
    Courier Management System
    Courier Management System is the simplest solution for Courier & Cargo Tracking Business. If you need to enable Tracking Option in your existing or new website, this is quickest Software Solution. You can get install it yourselves or We do the installation and brand it in your name on your hosting ! The Courier Software is Very easy to setup and manage powerful administration. Provide online tracking system of consignment and shipping detail for International or domestic shipping.
    Downloads: 1 This Week
    Last Update:
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  • 24
    A fast & lightweight free forum developed in ASP.Net 3.5, AJAX, CSS, SQL & Javascript TempTables Cache. Magical MultiLingual Features includes; localization,globalization & oriented forums/threads as per user language/culture preferences. Focused SEO
    5.0 out of 5 stars 2 Reviews
    Downloads: 0 This Week
    Last Update:
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  • 25
    This should be a wonderful web based application to manage/track customer requests. Customer information, custom plans and support request tracker are available. Searching is there by various parameters. Advance searching feature will be added soon.
    5.0 out of 5 stars 1 Review
    Downloads: 0 This Week
    Last Update:
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