Open Source Windows Customer Service Software - Page 3

eXcentia's OpenSource OTRS package for external database connection from the agent interface. It adds SQL Box functionality in order to query external datasources.

Opah! provides a simple form to manage issue tracking, SLA's and Knowledge Base. The system was originally based on the OcoMon (ocomonphp).

An insurance management system that integrates rating, quotation, underwriting, claims, and accounting management functions.

== MOGUT A GITHUB: https://github.com/GovernIB/pinbal == La Plataforma d'Interoperabilitat de les Illes Balears (PINBAL) és una solució tecnològica desenvolupada pel Govern de les Illes Balears que fa possible la interoperabilitat entre les administracions balears i la resta de l'Estat. PINBAL permet realitzar consultes (ja sigui a través d'una aplicació web o mitjançant serveis web) al serveis disponibles a través de la Plataforma d'Intermediació de l'Estat i als serveis propis definits en l'àmbit de la Comunitat Autònoma de les Illes Balears.

Engine built on drupal and php for service management Help Desk, Service Desk, Technical Support, Shared Services Centers.

This is the first implementation of QueLang. QueLang is a language I designed for Questionnaire Design and Implementation. This software can compile your code (written in .ql text files) into a special .qlc format (a kind of database). Then it can read those .qlc files to open them in viewer and export them to PDF format. It can be also used for exam and test designing! Tested on: -Linux Ubuntu 12.04 -Windows 7 64-bit QueLang can run by double clicking the .jar (or .exe) file. NOW INSTALLATION (or compilation) IS NEEDED! QueLang Survey Manager can concentrate Results of answered Questionnaires in a single database for mass statistical processing. Includes: -full documentation -GUI Interface -CLI Interface -Survey Manager TODO: - Write a decent parser (I have to study for that) - Add some more macros - Answer images (instead of text only) -You can always tell me what you want me implement, and I will include it (if possible) in the next update!

Sistema básico para a gestão de OS (ordem de serviços), orçamentos e acompanhamento dos serviços executados pelos técnicos.

Achieve comprehensive service management processes for incident, problem, change, configuration, availability, release, contract, catalog-based requests and service level management.

This system is designed to allow react quickly in resolving the required and applications they receive from their clients, reducing costs and increasing customer satisfaction.

O SistemaCams é um software de videovigilância gratuito, que incorpora o sistema de detecção de movimentos da livraria Aforge.net. Este software aceita mais do que uma webcam ligada em simultâneo e com uma vasta gama de opções completamente gratuitas.

Log analyzer for Cognos Upfront audit logs.

Herramienta destinada a los Departamentos de Informatica para la gestion de usuarios, inventario, incidencias, administracion del directorio activo, mensajeria, contactos, control de almacen y fungibles, gestion de averias, ip, parque informatico, etc.

Using Emarketer Users can create/send emails, SMS to promote their business.Provides facility to send sms/email on the given date/time automatically with delivery reports + detection of bounced sms. It harvest emails/mobile# from given website URL.

Бесплатное программное обеспечение позволяющее отправлять заявки от пользователей в службу технической поддержки. Скриншот экрана будет прикреплен к заявке при запуске, дополнительно к заявке можно прикрепить файл до 25 МБ (в зависимости от используемого SMTP-сервера). Запуск программы по умолчанию по F1. (можно переназначить на любую другую комбинацию). Порт SMTP по умолчанию - 587. Пароль для доступа к настройкам: yfcnhjqrb

Universal Message Buffer (UMB) is a solution which provide an abstract server layer for the buffering messages process.

This app generates an HTML form, based on your specification (any number of check, radio, and text entry items), and starts a server to receive survey responses from the audience (they all connect to the LAN server using phones or any other Wifi Internet device). The survey responses are all saved to a file of your choice, and an included demo report displays all submitted entries, plus a total list of all check items and radio selections. Then it presents a bar chart displaying the survey's check and radio results.

A web based (PHP) work order management system that allows for entry and management of all clients, client assets, and client work orders.

Full compliant Remote Desktop Manager for Windows Systems - permits to connect to remote desktops using Windows Termina Services - it supports secure connection throught smartcards. It is based on microsoft Remote Desktop ActiveX.

Asperger is a simple, no bullshit web app to manage your customer credentials and hosts. It is meant for professional services, support and IT teams but you can use for other things too, I won't get angry:) Asperger is written in PHP, JS, has some CSS and uses SQLite as DB. Auth. is done via LDAP.

This project goal is maximize Supply Chain Management effective. so, we will build the system. This manage to resaler using result of forecasting demand. ※resaler in first connection with consumer.

Designed for organizations that provide IT-services - to support services. Provides configuration of client organizations and facilities maintenance, user management. Allows users-customer to create service requests that contain: a brief description, detailed text, the service object, attached files. Then support service handles requests, performing the necessary work and reflecting it in the application. The life cycle of the application has a number of states(status), transitions between states are predetermined (see diagram). Depending on the status of the request can increase the accessibility of the input fields. Is a web application developed in Java using a set of technologies JavaEE, running on an application server Glassfish. Database - MySQL. Information about installing and configuring - how to.doc

imaticus is an open source service desk - it includes incident and request management, and is web based