Ticket

Бесплатное программное обеспечение позволяющее отправлять заявки от пользователей в службу технической поддержки. Скриншот экрана будет прикреплен к заявке при запуске, дополнительно к заявке можно прикрепить файл до 25 МБ (в зависимости от используемого SMTP-сервера). Запуск программы по умолчанию по F1. (можно переназначить на любую другую комбинацию). Порт SMTP по умолчанию - 587.
Пароль для доступа к настройкам: yfcnhjqrb

Features

Не требует прав администратора для установки и работы
Запуск по клавише F1
Автосоздание скриншота без участия пользователя
Возможность отправки файлов до 25МБ
Техническая информация включена в заявку по умолчанию (имя пользователя, имя ПК, IP-адрес, принтер по умолчанию)
Поддержка ОС: Windows XP, Windows 7 (x32 и 64), Windows 10(x64)
Распространяется бесплатно

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Additional Project Details

Operating Systems

Windows

Languages

Russian

Intended Audience

End Users/Desktop

User Interface

Win32 (MS Windows)

Programming Language

Lazarus

Database Environment

SQLite

Related Categories

Lazarus Help Desk Software, Lazarus Customer Service Software

Registered

2020-09-02

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