Open Source Windows Customer Service Software - Page 2

A fast & lightweight free forum developed in ASP.Net 3.5, AJAX, CSS, SQL & Javascript TempTables Cache. Magical MultiLingual Features includes; localization,globalization & oriented forums/threads as per user language/culture preferences. Focused SEO

This Gui Element is used by Voicent Call Center Manager to track and update statistics.

The "Call Manager DK" is created and managed by the staff at DKTechnologies (dktext.com) and functions as a Call management system that will allow the user to track employees, customers and call information. This is an old project and does have some bugs. I will work them out at a later time. Feel free to download and update to your needs

A desktop application that identifies incoming calls by checking the data of your contacts. A notification including the name of the caller is displayed and all incoming calls are logged. Currently works with the asterisk telephony system.

Administracion de citas medicas configurando fecha y hora. Soporta niveles de seguridad para usuario sin privilegios y superusuario. Administration of medical appointments forming date and hour. It supports several levels of security(superuser, norm)

Circa is a centralized, module based, user/tech resource. It will manage assets, have a task/help desk system, information portal, and asset management/monitoring.

Complain Management is a Web based project used to manage Customer's complain Online. User can login, and Create complain, view complain details and track the status of its complain.

Courier Management System is the simplest solution for Courier & Cargo Tracking Business. If you need to enable Tracking Option in your existing or new website, this is quickest Software Solution. You can get install it yourselves or We do the installation and brand it in your name on your hosting ! The Courier Software is Very easy to setup and manage powerful administration. Provide online tracking system of consignment and shipping detail for International or domestic shipping.

This VM is created for 2 reasons: 1. Very little initial setup work required to make a Customer Self-Service Desk Live For All Shopkeepers, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with csep wherever mentioned ) After starting this VM, please login to its Control Panel with: Website Address: https://csep.local/index.php?s=csep_admin ( Accept Any Warnings ) Admin Username: admin Admin Password: change_this from any PC on your Local Network. Then study the Demo Entries made in Categories, Products & Brands ( Just click on their icons from the Dashboard ) by editing them and then make your own entries, similarly. You may cleanup the demo entries, later. Your customers can now visit the Products Page at: https://csep.local/ The features screenshots below are self-explanatory.

EVDashboard is a browser based solution to help manage your Symantec Enterprise Vault environment. Backend scripts collect data outside of business operating hours, the web gui then uses this data to provide MI reports and system health information.

A Trac plugin to create FAQs and organize them in categories. Take a look at the complete documentation on Trac-Hacks: http://trac-hacks.org/wiki/FaqPlugin

FleaIM is web-based MSN messenger clone. With it you can send, receive message via web, just like msn messenger.

Applicant Tracking software that can be freely used and distributed to facilitate the tracking of applicants for hire in an organization

An implementation of an enterprise grade support agent chat system where users can login and chat with a support agent. This project aims to provide a clean and secure generic implementation to attempt to satisfy all use cases.

With 'Hash based passwort generator' on can create Passworts depending on system ident codes.

Help Me SKU585 - Support client is application which base function is to in short time create and send mail to support group. It can be used in any organisation where users need help and organisation has central Service desk address. I placed base version. The template is easy to customize in according to the bussines nature. If you want your own template send me mail at: sku585@yahoo.com. The app is compiled for .NET 4. It is tested on: Win XP Win 7 Win 8.1 Stevan

Helpy is a modern, self-hosted, on-premise customer support helpdesk platform designed from the ground up to give your customers a heroic customer service experience. Written in Ruby on Rails, Helpy seamlessly integrates support ticketing, Knowledgebase and a public community into one powerful solution. Helpy powers your helpcenter by providing a host of exceptional features, including multichannel ticketing, a full text searchable and SEO optimized Knowledgebase, community support forums and more. Helpy lets you harness the power of automation with Carin™, a customer support bot that can answer up to 90% of Tier 1 questions autonomously. All this and more guarantees better performance results for your helpdesk staff and the delivery of outstanding customer service experiences every time.

Joomla! 1.5 native helpdesk application with built-in knowledgebase. Inspired by open source Liberum ASP-based helpdesk.

JADIS (Journalized Administration Data Information System) is a set of scripts to gather system information and generate a web interface to access and summarize that information.

JmxHist keeps monitoring history of your application's state, via JMX, and stores in a csv file. You can specify MBeans/Attributes to be stored. You can take certain action when an attribute meet a threshold. It shows charts of the data via web.

Simple program that aids new students getting around Lakeland. Currently includes maps of the school, location of bathrooms, computers, and guidance/offices. Plans for the future: Include a room location system and show teacher/class information.

The Lynxflow Workflow Engine provides a platform for business process automation. It uses a language called YAWL to define complex business processes and coordinate human resources, diverse tasks, and different cases.

The Maestro system provides for an Eclipse RCP based application that is designed to support multiple field personnel with tasks that require off-line computing support. This project is in the initial planning stages.

MyShiftbook is a Software that helps you to conserve knowledge form your staff. It is like a Blog, but it organizes the entries in shifts. You are able to manage unlimited Books and grand rights to users to read, write or manage the books.

The ((OTRS - Manager)) is an easily to use reporting framework for OTRS (Open source Ticket Request System). For different agent-groups, queues and periods you can predefine statistics and display them as table or graphical chart or print them as report.