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The "Call Manager DK" is created and managed by the staff at DKTechnologies (dktext.com) and functions as a Call management system that will allow the user to track employees, customers and call information.
This is an old project and does have some bugs. I will work them out at a later time. Feel free to download and update to your needs
Features
- Track custom calls
- Make comments on calls
- Custom dynamic report generator
- Admin screen for adding users and rights
- call back notification on CSR screen
Project Samples
Categories
Customer ServiceLicense
GNU General Public License version 3.0 (GPLv3)Follow Call Manager DK
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It's a little early in development to be stellar, but for the few weeks this project has been on SF, i think it's the only one i've seen that could help us a lot. Watch This Project!