Erlang Calculator Icon

Erlang Calculator

Add a Review
11 Downloads (This Week)
Last Update:
Download Windows Bin
Browse All Files



This is an Erlang B and C calculator. Used in call centers to predicted service quality. Erlang B is also used in network planning. Written in Visual Studio C#. Erlang C is used or modified in commercial workforce management software.

Erlang Calculator Web Site


  • Probability of blocking calls,
  • Number lines required,
  • Able to determine maximum number of calls in an hour,
  • Predicted Telephone Service Factor (TSF),
  • Agent occupancy (percentage of time on calls),
  • Determine the number of calls that will be waiting,
  • Provide the average speed to answer a call,
  • And, the ability to determine the number of agents needed.


Other Useful Business Software

Debug Python Like a Pro Icon

See what your code does with PyCharm's debugger

Debug Python Like a Pro Icon
PyCharm's debugger is not only one of the fastest available Python 3.6 debuggers, but also able to debug Django templates, and code running remotely, in VMs, and in Docker Containers
Write a Review

User Reviews

Be the first to post a review of Erlang Calculator!

Additional Project Details

Intended Audience

Customer Service

User Interface

Win32 (MS Windows)

Programming Language




Thanks for helping keep SourceForge clean.

Screenshot instructions:
Red Hat Linux   Ubuntu

Click URL instructions:
Right-click on ad, choose "Copy Link", then paste here →
(This may not be possible with some types of ads)

More information about our ad policies

Briefly describe the problem (required):

Upload screenshot of ad (required):
Select a file, or drag & drop file here.

Please provide the ad click URL, if possible:

Get latest updates about Open Source Projects, Conferences and News.

No, thanks