PHP Ticket System is a small PHP MySQL trouble ticket or work ordersystem that is a work in progress.

At this point you can add user, categories, groups, and locations. End users are directed to a different view than the Admins/Techs/Help Desk users.

End users can only submit tickets at this point using the portal once they login. In the future I hope to have the system set up to check an IMAP account for tickets.

Future Features:
IMAP tickets
LDAP Integration, assign LDAP groups to access leves, system groups, locations.
Mobile UI
Ticket Routing, Quick Open, Assign, Close, for example Password Resets, General Question Phone Calls.

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User Reviews

  • can't login >.<

    1 user found this review helpful.
  • Thank you for your work.

    2 users found this review helpful.
  • The requested URL /sts/index.php was not found on this server.

    1 user found this review helpful.
  • Parab�ns

  • good job phpticketsystem

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Additional Project Details

Intended Audience

Advanced End Users, System Administrators, Testers

User Interface

Web-based

Programming Language

PHP, JavaScript

Database Environment

MySQL

Registered

2012-03-06