Search Results for "help desk ticket maintenance"
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Showing 29 open source projects for "help desk ticket maintenance"
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FreeScout Help Desk
Free self-hosted help desk & shared mailbox
FreeScout is an open-source help desk and customer support system designed for small and medium-sized businesses. It provides a lightweight, self-hosted alternative to SaaS help desk solutions, allowing users to manage support tickets, track customer inquiries, and collaborate within a team. FreeScout supports multi-channel communication, including email integration and automated responses, making it a versatile tool for customer service. -
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Peppermint
An open source issue management & help desk solution
Peppermint is an open-source issue management and help desk solution designed as an alternative to platforms like Zendesk and Jira, offering tools for managing internal and customer support requests. -
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Traq is a PHP5+ and MySQL4+ based Project Tracking system with the ability to host multiple projects. Traq isn't just a ticket tracker, you can track "Milestones" of your project via the Roadmap/Milestone feature.
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Faveo Helpdesk
Open source help desk ticketing system
Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. -
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helpdesk ticketing system, knowledgebase
The Free & Popular HESK Web Based Software in Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings... -
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Socket Help Desk Solution
A Platform Agnostic Help Desk Application for customer support teams
Socket Help Desk Application is a cross-platform customer support application. It enables customer support teams chat with customers via text, audio and video conversation. It also enables technical support teams share their screen with visitors thus allowing the visitor see what the staff is doing on their screen. -
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qdPM is a free web-based project management tool suitable for a small team working on multiple projects. It is fully configurable. You can easy manage Projects, Tasks and People. Customers interact using a Ticket System that is integrated into Tasks. Compatible with php 7.2+ and php 8.0+
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Ticket
Приложение для отправки заявок в СТП
Бесплатное программное обеспечение позволяющее отправлять заявки от пользователей в службу технической поддержки. Скриншот экрана будет прикреплен к заявке при запуске, дополнительно к заявке можно прикрепить файл до 25 МБ (в зависимости от используемого SMTP-сервера). Запуск программы по умолчанию по F1. (можно переназначить на любую другую комбинацию). Порт SMTP по умолчанию - 587. Пароль для доступа к настройкам: yfcnhjqrb -
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FuzzyWuzzy
Fuzzy string matching in Python
We’ve made it our mission to pull in event tickets from every corner of the internet, showing you them all on the same screen so you can compare them and get to your game/concert/show as quickly as possible. Of course, a big problem with most corners of the internet is labeling. One of our most consistently frustrating issues is trying to figure out whether two ticket listings are for the same real-life event (that is, without enlisting the help of our army of interns). To pick an example... -
Go From AI Idea to AI App FastAccess Gemini 3 and 200+ models. Build chatbots, agents, or custom models with built-in monitoring and scaling.
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Maintenance Manager is a Help Desk Application written using Java to allow tracking of "trouble" tickets and their resolution. Please see http://maintmgr.sourceforge.net for installation instructions
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ownticket
Easy to use ticket system for internal workflow
If you want to get/give some work to your colleagues/manager/... with easy web Interface and using out of the box - then this is your software. Use bootstrap framework --> usabel on all browsers incl. mobile devices. It is designed for companys (or privat) internal workflows - no external user access at the moment - no external ticket access (without a given user). Tickets with subtickets and many more features :-) -
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A very flexible web based ticket/issue tracker with multiple clients and projects, fully configurable fields, categories, stati and status transitions - all on a per project basis. Track any process you want! Available under an BSD license from MAPIX Technologies
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Cory Support
Cory Support is a PHP application submit support tickets and staff
Cory Support is a PHP application that runs on PHP and MySQL database. It allows you to setup a web based ticket support system (helpdesk) for your website. Once the Help Desk Software is installed your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests. -
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Greatly Open Android Ticket Service
GOATS - Application to handle GLPI tickets
Code moved to https://github.com/ReyAnthony/GOATS/ -
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B1st Ticket System
B1ST PHP Ticket System comes with reach features
Your search for the ideal PHP Ticket System has come to an end. We offer a product that is not only easy-to-use but is constantly developing to help you meet your changing needs. We offer you the control, protection, and flexibility that you and your company desire and deserve. Give our product a try, and you will never want to try another PHP Ticket System again. B1ST PHP Ticket System comes with reach features you won’t find in any other PHP Ticket System. -
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help-desk-ru
System of registration and processing of requests for IT-service.
Designed for organizations that provide IT-services - to support services. Provides configuration of client organizations and facilities maintenance, user management. Allows users-customer to create service requests that contain: a brief description, detailed text, the service object, attached files. Then support service handles requests, performing the necessary work and reflecting it in the application. The life cycle of the application has a number of states(status), transitions... -
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Ticket System
Ticket System .NET Open Source (ITS, Issue tracking system)
Ticket system Help Desk Software Open Source, allows you to easily manage an ever-increasing volume of tickets. -
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PHP Ticket System
A refreshing and simple to use trouble ticket system project...
PHP Ticket System was a small PHP MySQL trouble ticket or work order system. This project started out as a way to learn how to develop a CRUD web application in 2013. Since 2013 I have had have many carrier changes and honestly did not keep up with all of the changes to PHP. That being said I did learn more about NodeJS and Angular 2+. Almost a decade later I have decided to re-write this app using NodeJS 12 and Angular 9. If you would like to check out the new project "Node... -
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LynxHD is a PHP helpdesk that is stylish and full of features. LynxHD has been updated with greater security and a new user interface. The Best Free PHP Helpdesk Solution.
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Bulgarian Language for Help Desk Software HESK™. This project was created with the initiative to translate and localize this wonderful software witch allowing you to set up a Web-based ticket support system quickly and easily.
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Development of a Software Engineering lecture project for a fictional airline company. It will be an online ticket application based on ASP.NET platform.
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DDesk is a ticket, task and issue management application. Profiled for desk-side support companies. Includes client UI, partner and internal UI. (Not in active development since 2006) Released under Apache License 2.0, user, reuse as you will.
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CoAST, The Concord Asset, Software, and Ticket system is a php/mysql portal that allows you to receive user problems via a web portal, manage them, and manage hardware and software. Software can be licensed to an asset, which is attached to a user.
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Help Agent is a web site support program. It includes Knowledge Base, Trouble Ticket and Live Chat. It allows easy administration and the ability to add support personnel and includes a visual online/offline indicator that can be dislayed on your pages.
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Online box office ticket reservations for theaters, festivals, sports, museums, or just your party. This is a continuation of the original phpMyTicket project, but without the original developers, who have moved on to other projects. This revival is aime
