Best Unified Communications Software in Germany - Page 5

PBX, or private branch exchange, is the private telephone network used by companies and organizations to keep internal and external phone communication working. It includes features like transfers, voicemail, interactive voice menus and more. With Cloud PBX services, you continue to get all the features you need and want but so much more. Increased mobility, better security, scalability that works for you now and in the future. We learn about your business needs and then create solutions to meet them. We pride ourselves on being the most transparent, service-driven connectivity provider in the industry. New technologies facilitate voice communications over the Internet, all at reduced costs and with enhanced reliability and scalability. We’ll assist you in moving forward with the newest technology or from legacy or outdated systems. Bridging business connectivity and customer service, Coeo ensures seamless, high-quality connectivity with industry-leading security levels.

Since its inception in 2002, CallTower has evolved into a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Operator Connect for Microsoft® Teams, Teams Direct Routing, GCC High Teams Direct Routing, Office 365, Cisco® Webex Calling / UCM, Cisco® CCPP, Zoom (BYOC), Zoom Phone, CT Cloud UCaaS and four contact center options, including Five9 for business customers.

It's a platform that simplifies the management of your business interaction channels, incorporating a Telephone exchange (VoIP) with email, CRM, fax, videoconference, recording, reports and more. The support is designed to solve issues or perform unplanned configurations remotely, from configuration procedures up to project deployment estimations, from anywhere in the world. The program is designed to gain the knowledge and experience necessary to master Issabel in a step-by-step way. Our students are professionals of Linux-based systems and integrators of VoIP solutions. World class appliances and hardware technology for better customer experiences. Deliver even more reliability to your operation with high availability and certified hardware. This program consists in a series of streamlined tests and processes with the objective to inspect and verify that the certified hardware integrates and works with the system.

Today's business environment demands secure communications and collaboration solutions that are accessible from anywhere, at any time, and from any device. Enter BullsEye. We're the single source solution provider for your business now and in the future. The BullsEye team provides the knowledge, expertise and drive to deliver best-in-class solutions designed to drive efficiency and provide a seamless communications experience. Secure communications and connections are critical to how your business performs. Selecting the right partner to deliver these services is just as important. At BullsEye, we’ve been helping clients stay connected for more than two decades. We know that no two BullsEye clients are exactly alike, so no two solutions will be exactly the same.

Accelerate your digital transformation with digital-age communications as a service. Organizations want employees to work from everywhere, offer an excellent customer experience to digital buyers but often need additional internal resources and budget to evolve to digital age communications. Accelerate your digital transformation with digital-age communications as a service. Employees benefit from Alcatel-Lucent Enterprise’s communication experience in a per user per month offer. IT can easily automate operations and adapt costs to business while benefitting from an outstanding service level. Connect front-line workers and work-from-home employees for excellent business continuity with no compromise on security. Never lose important calls. All employees benefit from advanced and easy-to-use call management. Offer an excellent customer experience with fast and reliable customer response as if at the office.

ComTec’s enterprise-grade unified communications as a service (UCaaS) and phone systems can transform how your business communicates. From in-website chat to automated text messaging to uninterrupted call transfers, we provide the tools you need to increase customer satisfaction and improve your bottom line. Transporting information, whether it’s voice, data, or video, is the lifeline for almost every organization. ComTec’s expertise and commitment to client satisfaction help you define and achieve your communication goals. From installing dedicated fiber to managing disaster recovery, we help you develop and maintain an efficient, reliable network. ComTec is your reliable regional connection for cloud technology solutions and business infrastructure services. We partner with you to design, install and manage a single customized solution to your technology needs. Leveraging transparency, market intelligence, and large-scale buying power, our services deliver savings on a based model.

Quit shuffling from bill to bill, vendor to vendor. Whether it’s UCAAS, contact centers, or our revolutionary collaboration platform, acting as the only point of contact is why we’re the Smartest Choice. Simply meaning “marked by special care or attention,” our reliable white-glove approach takes your customer experience a step further, acting as your technology partner first and provider second. Feel empowered to take calls from any device. Calls that are received via your desk phone can simultaneously ring through the Smart Phone app. If you are looking to place a call through your laptop or computer, you can download the desktop app with a few simple steps. Communicate with ease and work from anywhere, get 99.999% uptime, and hear every detail of your conversation. Bring teams together through HD video and audio meetings, screen and file share securely, and live steam webinars to reach your audience quickly. Our video meetings empower teams to collaborate confidently.

For savvy IT and business leaders, present-day communications are already in the cloud. With the rise of 100% remote workforces, virtual teams need to be totally integrated, so they can connect and collaborate with all the tools necessary to do their jobs. Unified Communications as a Service (UCaaS) delivers on that vision with resilient, cloud-based solutions that can be deployed more quickly, and for less than an on-premises solution. UCaaS is a unified communications solution delivered as a service by Windstream Enterprise. It integrates all key enterprise communication types, including audio, video conferencing, messaging and collaborative web functionality. By integrating these separate tools, UCaaS enhances organizational workflow, operational efficiency, and productivity. When combined with Contact Center as a Service (CCaaS), it also enables a powerful customer service solution.

Say goodbye to fragmented disconnected experiences. With LinkLive, everything you need for next-generation digital engagement is now in one web-based platform. The digital workplace is here and is as flexible as you need it to be. LinkLive lets your teams securely engage customers from anywhere, anytime, and on the devices, you use each day. No downloads are required. We make & secure intelligent customer connections to help people live healthier lives and to achieve financial security. Enable your customer service teams with a full suite of AI-enabled communication modes, chat, text, calling, and video conference in one central location. Switch between modes on the fly, share files, co-browse, and schedule a follow-up without switching applications. Let chatbots take the small tasks, allowing agents to stay focused on solving customer challenges. Utilize a variety of tools to measure contact center data, monitor agent performance, and plan to schedule for peak call times.

Facilitate modern workplaces with world-class collaboration and unified communication services. New Era provides communication solutions that streamline and integrate a vast array of collaboration and UC technologies, including audio visual technology, telephony, audio conferencing, web conferencing, video conferencing, unified messaging, instant messaging, digital signage, and more. We offer a complete end-to-end managed service for your entire unified collaboration environment. By empowering organizations to support their users from any location and device, we help drive productivity and achieve better business outcomes, ensuring users get the very best collaboration experience, enabling them to operate effectively regardless of whether they sit on-site or remote. Our vendor-agnostic approach allows us to integrate and manage multiple vendors and collaboration technologies. Let’s build a personalized service to meet your company’s communication needs.

A cloud-based solution that extends the corporate office to remote and mobile users, acting as one single system, improving the communication and productivity of all employees. Cloud-based communications platforms free organizations from purchasing, installing and maintaining traditional on-premises telephone systems. More importantly, cloud-based solutions make it easy to extend the corporate phone system to remote offices and mobile users, and to integrate multiple collaboration tools into a single system. The challenge lies in selecting a solution that will deliver maximum reliability, quality and scalability. The GDS nCONTACT™ Hosted Unified Communications Service provides voice, presence and chat services in an intuitive interface that optimizes productivity and collaboration. Designed by the networking and communication experts at GDS, the solution is hosted in hardened, enterprise-class data centers and backed by world-class.

Cisco BroadWorks is an enterprise-grade calling and collaboration platform delivering unmatched performance, security and scale. Hosted by Cisco service provider partners, it integrates with Cisco Webex to meet the full range of enterprise communications and collaboration needs. Cisco BroadWorks is the world’s leading cloud business communication platform. It supports over 26 million business users worldwide, in enterprises ranging in size from micro business to multinational corporations. Cisco BroadWorks offers mission-critical security, quality and reliability, providing up to 99.999% availability with full redundancy. It supports all region/country regulation for security, data privacy and law enforcement. Cisco BroadWorks provides the full complement of PBX features at the user, group, site and enterprise-wide levels. For example it supports hunt-groups, auto-attendant, unified messaging and contact center functions.

From phone systems & texting to internet access & video conferencing, nexogy® centralizes the way your business works. Manage messages over different channels and reply immediately. With automated responses, shared documents, and more, you can get it ALL done. Communicate from your smartphone with all the features of your phone system. With a clear commissions structure, you'll provide clients with a simple and effective tool they'll love, which will encourage them to stay longer. Best High-speed bandwidth prices nationwide that allow businesses to perform large data transfers and stream voice/video applications. Improving quality on company-wide communications requires your supervisors to be able to record, monitor and coach agents, or even intercept active calls to speak with both the agent and caller (barge-in).

The ConferenceManager (CM) has been a trusted staple in enterprise and federal spaces for over a decade. Known for its ease of use, flexibility, and dynamic functionality, CM continues to build on its maturity and reputation for reliability, quality, and functionality. While many solutions in the enterprise space take a “one size fits all” approach to communication and collaboration, ConferenceManager’s most distinguishing feature is its ability to meet the unique needs of almost any enterprise workflow. A traditional conferencing solution at its core, ConferenceManager is built for dynamic integrations with specific industry workflows and requirements. Its focus on flexibility, whether that be in scale or feature/functionality, offers a unique opportunity for customers to build a customized tool that streamlines business efforts and maximizes productivity. The Operator Console is a dynamic tool that allows for real-time support and monitoring of the ConferenceManager system.

With enterprise environments becoming more boundless, diverse, and dispersed there is a great need for integrated communications solutions that can anchor dynamism in technology integration. CommSouth offers robust unified communication and collaboration products and solutions that unify both real-time as well as non-real-time communication. Following are some of the segments serviced by CommSouth for optimizing business efficiency and improving productivity. CommSouth offers the best solutions for your contact center to be flexible and adaptable to different scenarios to deliver a great customer experience. To make the collaboration and customer care seamless and productive, different types of communication needs are integrated so that when an agent communicates in one medium, another is able to receive it and respond from another medium and/or device. Comm Contact Centre facilitates this and also helps you to track and reduce expenditure and sharpen agent training and performance.

Simple to setup - Supports several phone models and multiple operators and it’s easily integrated to existent centrals. Easily manage all your phone communications – through an intuitive and nice platform. Route each incoming phone call to the right person/agent at the most appropriate time. Easily record, monitor and listen to all calls conducted by your operation via an intuitive online control panel. Allows you to create unlimited call routes, which you can easily manage in the back office. Customized messages for automatic attendance- setup by extension number, by time or by caller. Redirect incoming calls to predefined numbers and forward busy calls to your queue with the caller's information saved for reference. Conference calling is a powerful feature that can save you time and money when trying to connect 3 or more people.

Intalk.io is a Multi-Channel Call Center Software Solution in India equipped with enterprise-grade Communication abilities. Intalk.io unifies all business communication channels – voice, email, SMS, webchat and social media within a dynamic & robust, centrally managed Customer Experience Management Platform. With the Cloud Contact Center Software, you can have a seamless experience as our state-of-the-art solutions make it easier for you to manage the workflow. If you have CX on your mind, then this solution is for you! Intalk.io ensures that your customers have a seamless experience while interacting with you. A call center management software that focuses on helping you overcome every hurdle and establishing stronger customer relationships. There is no better way to market your product/service than a happy customer who will advocate about your brand through word of mouth. If you focus on an enriched customer experience, your business is bound to grow.

Unified communications and collaboration platforms form the basis of some of the most essential business systems. As hybrid working becomes the norm and the demand for a seamless user experience increases, the need for high up-time, fast problem resolution, and intelligent insight has never been more critical. Get the intelligent insight you need to harness innovative new ways to bring people together, from wherever they are. Ensure the tools your organization relies on just work and enhance the way your teams communicate and collaborate. Whether your people are in the office or working remotely, with IR Collaborate you can ensure the lines of communication are always open. Reduce helpdesk calls and troubleshooting time with automated intelligent alerts that predict problems based on trends and real-time events.

Largest on-net phone number footprint in the US with 90%+ of calls originating and terminating on-net, achieving industry leading 97% call completion. As a Tier 1 Carrier, we help you eliminate the middleman and saving your business 20-40% on your existing communication service. Your daily conversations are an important reflection of your business. Inteliquent SIP Trunking helps you improve engagement with every interaction. Our expansive SIP network has the largest native footprint and delivers simple solutions for wholesalers and enterprises alike — so you’re always there for your customers with a partner you can trust. Depending on the time of day or year, you may need to quickly increase your capacity, whether it’s because you have a short-term spike in calls, or due to your rapid growth. With our secure portal you can instantly scale capacity, number inventory or adjust routing as needed. Integrate your applications with Inteliquent APIs for seamless provisioning and management.

Telephony is at the heart of a company's revenues and we know this. We work with you hand in hand to deliver the best formula to put this tool at the service of your performance. Our experienced Unified Communications team works closely with you to understand your communication needs and goals. We provide customized and innovative solutions to help you improve your productivity, collaboration and efficiency. By upgrading your telecommunications services, you can maximize your performance and improve the efficiency of your business. Modern IP telephony, video conferencing, broadband Internet and unified communications solutions can help your business.

VoiceLogix is a leading cloud-based Business Communications and contact center solutions Provider. Whether you have one or twenty locations, VoiceLogix Unified Communication solutions link your organizations’ locations, and people under one single, user-friendly system that simplifies how you do business. Powered by enterprise-grade technology, and hosted in industry-leading data centers, a small to mid-sized business is able to enjoy centralized management, audio web and video conferencing, VoiceLogix connects mobile collaboration applications, voicemail-to-email transcription, call recording and fax-via email, and more, at one low monthly cost. Let us help you unify your entire network infrastructure with a highly scalable, customer-centric, unified communication solution strategically designed to enhance employee productivity, collaboration, and mobility.

IPFone is a telecommunications company that provides cloud communication, internet access, and business phone systems for small and medium-sized businesses. IPFone's services include: UCaaS VoIP SD-WAN Contact center Fiber internet On-site installation In-depth training World-class customer support Unlimited international calling

101VOICE offers end-to-end cloud communication and secured connectivity solutions that keep your organization securely connected at all times, creates flexibility, and increase operational efficiency. 101VOICE is a leading Unified Communications as a Service provider with extensive experience serving the Government and Education sector. Our award-winning, leading cloud telephony platform has all the traditional features and functions you expect, plus unique and special purpose tools and features for greater and enhanced value. Our service is rich in features and offers scalability virtually without limitation, delivered with dramatic cost savings.

A purpose-built communications solution built on a leading public cloud platform that improves business productivity. MiCloud Flex is designed to deliver a unique experience, both internally and for your customers. MiCloud Flex is built on Google Cloud's proven reliability, security and scalability to deliver uptime and compliance you can depend on. It delivers a complete solution in the cloud to enable unified, scalable and mobile communications to anyone, anywhere and on any device. it's everything you need to take your communications to the next level - more mobility, rich enterprise and team collaboration, exceptional customer experiences - without the cost and complexity of a traditional, premises-based communications system. Get an enterprise-class communications solution in the cloud with customizable options and seamless integration with top business applications. You get everything you need in one cloud and in one solution from the number one cloud provider.

Upland Cimpl is a cloud-based, multitenant telecom and IT expense management solution that enables organizations to better manage their Enterprise Digital Footprint™, which includes complex inventory, cost, and usage of IT, telecom, wireless, and cloud services. Cimpl's software-as-a-service platform brings together actionable data analytics and automates business processes to ensure optimal ROI on technology assets. By freeing resources through automation, and streamlining the management of both assets and spending, organizations and their employees can measure, manage, and align consumption at scale.

Wildix UC&Cs turn your PBX into a new business tool accessible via the browser on your PC or smartphone. UC&C is no longer an advantage only available to large enterprises: today, even small to mid-sized companies can benefit from these strategic tools. The new generation of business communications systems (PBXs) can reduce costs by an average of 50% (sometimes up to 75%), increase your productivity, and facilitate business and technical complexity. But, if you make a mistake when choosing a strategic infrastructure such as the business PBX, you know you will lose customers and money. UC&C must be projected to let you reduce your costs and increase your performance in a measurable way. And it must be designed to be secure without the need to purchase additional applications.

nVX is an all-in-one platform for all of your business needs. Whether collaborating amongst coworkers or supporting your clients, providing a better customer experience is easy with nVX. Cloud-based PBX with enhanced voice, SMS, and FoIP functionality. Audio & video conferencing that includes whiteboarding, screenshare, and chat functions. video meetings. Team collaboration messaging with tools like task management, file sharing, file storage, and more. Easily and securely share documents, e-Sign contracts, and integrate with business workflows. Centralized management of voice, email, web chat, messenger apps, and social media. Extend the features of our collaboration platform to your customer easily through your existing mobile apps.

Deployed on-premises or in the Cloud, CX-E offers seamless integration with all major communications platforms – Avaya, Cisco, Microsoft, Mitel, NEC and more – complimenting any telephony and email infrastructure. Industry-leading functionality with end-to-end voice message encryption. Mobile application, single number reach, smart call forwarding, separated business & personal communications, inbound call screening, mobile number protection, and more. Ties together voicemail, email, and fax into one inbox. Text-to-speech, voicemail transcription, and secure messaging available. Speech enabled, hands-free/ eyes-free access to calendar, email, fax, and voicemail. Federated presence to calendar to play an informative personal greeting. Supports multiple attendants, speech-recognition interfaces, greetings for different departments, multilingual interfaces, scheduled messages, and more. Perform customized automated outreach via telephone calls or text messages.

EntComm lets users meet, chat, and place business phone calls with a single, secure application. Users don’t need to switch between applications to collaborate and can instantly go from a chat to a call, share screens, and invite more people to join a meeting. When it’s time for a meeting, EntComm will call users on all devices to ensure they are never late, and meetings start on time. EntComm users pay only for features used, on the days they are used. There is no upfront investment or long-term contracts.

TelcoSwitch is an innovative telecommunications company, committed to creating the best, easiest, and most cost-effective way for UK businesses to leverage the power of Unified Communications as a Service. Whether you’re a channel partner or direct customer, we offer simplified up-front and ongoing licensing models to suit every business. From our comprehensive technical training program to our London-based support helpdesk, it’s no surprise we achieve a 97% customer satisfaction score. It costs nothing to become a TelcoSwitch channel partner, and we don’t employ tactics like forecasting and minimum commitments that throttle you. From training material to customer-facing sales literature, we can do it all for you – your brand, supported by our market-leading solutions and infrastructure.