Best Unified Communications Software in Germany - Page 4

Having a solution that’s easy to migrate to with the assistance, if needed, of experienced consultants who have an understanding of where you’re coming from and where you want to go. Happy with a product that is easy to administer and support, does not require endless upgrade projects and CAPEX funding, and is updated with new features continuously as technology in the contact center space evolves. Symbee is the most technologically advanced Amazon Connect partner in the world, delivering all the power of Amazon CX innovation without the necessity to build everything. Symbee delivers AWS cloud-based omnichannel contact center and unified communications with voice, chat, SMS, video, and social channels in a single platform, powered by AWS AI and M/L services. We have low-code/no-code integrations with major CRM, WFM, and other contact center platforms that can be up in hours, not days or weeks.

Formed in 2010, Wavetel has grown to become a leading provider of telecom services in the UK and rest of the world. Wavetel started as a wholesale operator offering Voice, SMS and Data services to other operators. In 2013 Wavetel launched its B2B services which includes VoIP telephony services, Connectivity, Virtual Numbers, SIP Trunks, Microsoft Teams Direct Routing, Mobile, SMS, Call Center Solutions for its valued clients and business partners worldwide. Over the years, our voice messaging offerings have constantly evolved as an enterprise solution allowing it to integrate with third party CRMs and business apps using our programmable APIs.

Advanced conversational intelligence for unparalleled customer experience. Context-aware solutions to provide the best customer experience within a single powerful platform.​​ Services are enabled by seamless, and hassle-free multi-channel interactions with your customers.​ Empowered, context-aware interactions to build relationships with your customers.​ Engage is a platform that enables one-stop context-aware communication and collaboration for any industry looking to improve and streamline their customer interactions for any business services while driving great customer experiences. The solution empowers employees to deliver effectively from anywhere, anytime using any mobile device.​ A requirement assessment questionnaire that identifies your unique needs.​ Configure staff, departments, divisions, and locations, and appointment time-slot creation. ​Create service time-slots at the level of any entity (staff/dept/location) with intervals suited for your business or service.​

Integrate Microsoft Teams Phone with any platform. Connect your voice services to Microsoft Teams within minutes with our one-click integration. No infrastructure or deep technical skills required. Automatically assign Direct Routing, Microsoft Calling Plans, or Operator Connect phone numbers to users based on provisioning rules.

RingCentral Contact Center is an omnichannel, cloud-based contact center solution that helps improve the overall call center experience. Equipped with intelligent IVR, self-service options, and integrated with smart routing functionality and unified communications capabilities, RingCentral Contact Center helps optimize staff scheduling, improves call center efficiencies, and increases customer satisfaction. RingCentral Contact Center’s industry-leading tools enable customers to connect more quickly and easily with the agent who can best handle their needs. The platform offers various third-party integrations that include Google, Salesforce, Zendesk, Box, and other popular CRMs. With RingCentral Contact Center, users can choose their preferred mode of communicating with the company, such as chat, SMS, social media, voice, and more.

Voice, real-time chat, web conference, file and image sharing, drag-and-drop call operations, and task management all come together in one easy-to-use workspace. Get a communications experience that’s consistent across all your devices, from desktop to mobile. ZAC's collaboration tools like voice, video, file and image sharing, and messaging allow employees to increase productivity and make collaboration simple. MX Mobile keeps your workflow moving even when you’re on the go. All ZAC's features are available at your fingertips, on any iOS or Android device. ZAC is available as a desktop application or via WebZAC's browser-based solution. It’s available with no downloads, on any OS, and supported by multiple browsers.

Newbridge delivers a UCaaS cloud contact center platform technology solution that includes Omnichannel, IVR, Social Media, WFM, and Office Phones. As the leading contact center platform in the industry in innovation, customization, and affordability, Newbridge integrates with our experts and industry partners to design, optimize, and support the people and processes through state-of-the-art SaaS technology. For other technology requirements such as Infrastructure, IT support, MSP needs, and cabling demands, we rely on our trusted partners to ensure seamless integration and implementation of their solutions.

We’ve learned to communicate in a lot of ways, but when it really counts, we use the tool that matters most, our voice. As part of the Unify OpenScape Enterprise portfolio, Unify OpenScape Voice enables your enterprise to talk—with each other, with your customers, with all your stakeholders, with immediacy and richness. As a stand-alone voice application or integrated with other unified communications applications, Unify OpenScape Voice combines carrier-grade reliability, security, massive scalability (up to 100,000 users per node) and flexible on-premise or cloud deployment with the features your enterprise needs. We seamlessly synchronize voice with mobility, video and web conferencing, chat, messaging, presence, one-number service and more. Embed voice into your business applications. You can even unify your in-place multi-vendor voice network without ripping and replacing it, all with one elegant framework.

Our end to end Unified Communications technology begins with the platform CommuniGate Pro. The system enables large scale Unified Communications with open API’s for integration into business applications. CommuniGate Pro scales dynamically to 100’s of millions of accounts. Ideally suitable for “Nation” scale alert systems, multimodal communications within web applications, or compartmentalized high-security network topologies. However, big scale does not mean trade-offs on efficiency or reliability. The platform is extremely agile for resilient applications in military or embedded environments. CommuniGate Pro is approved for governmental agency use in Europe and in the USA. Military, transportation and research center use is legendary for mind bending stability with uptimes like VMS. CommuniGate Pro enables banks to deploy mail to millions of clients for online self care while respecting compliance regulations. The signaling features of the server can be deployed in a hybrid system.

Most organizations can't reach and engage with their key frontline employees - the employees who don’t have a business PC, business phone or business email address. Instead, companies rely on channels that are outdated and simply not fit for purpose, such as local chat groups, private social media, quarterly magazines and notice boards. This huge workforce is underserved with vital work-related information. In a world where speed is more of the essence than ever before, companies are burning value and bottom line.

One solution, one bill, less money. Connect your communication system for easy and accessible communications between your team. VoIP services allow you to use your mobile device for business, no matter where you are working. Create a productive meeting environment with HD quality video calls and desktop and file sharing. Never find yourself without a connection. For some, no internet means no sales and we can't have that!

Swyx offers you one of the most advanced software-based IP communications solutions on the market. In combination with your existing IP infrastructure Swyx includes all the telephony features you are used to. In addition, you benefit from the numerous advantages of integrated communications and the simple integration of different applications. The use of messaging, rich presence or video communication at every workstation increases productivity in the company. Thanks to real-time communication, interconnecting all processes and employees is measurably and noticeably easier. As one of the first players in the IP telephony and Unified Communications (UC) market, Swyx has more than fifteen years of experience in providing advanced communications solutions. Every stage of our product development benefits from the long-term experience in the development of thousands of communications solutions and functions for mid-sized companies across Europe.

Realize the full potential of your workforce with best-of-breed collaboration solutions from Microsoft and Cisco that are integrated directly with Evolve IP’s analyst-acclaimed enterprise voice and communications services. We’ll deploy a Purpose-Built® solution, tailored just for your business, that will dramatically increase employee productivity and drive organizational efficiency. Evolve IP Desktop Services, (DaaS, RMM, ITaaS and more) enable employees to work from anywhere while enabling IT departments to easily manage, protect and update all of your associates’ devices and applications. Provide a ‘WOW!’ customer experience with Evolve IP’s analyst-acclaimed omnichannel contact center solution. Named to Gartner’s CCaaS Magic Quadrant three years running, with the highest client recommendation rating of all selected providers, our integrated communications and contact center platform will be Purpose-Built® for your business.

With the Kurmi MACD Enterprise software package, unified management becomes a reality, not just a possibility. Systems administrators enjoy using a single platform to operate all communications systems. Kurmi Enterprise software for MACD has options for multi-vendor, on-premise, and cloud-based environments, providing flexibility of integration when new services and vendors are added. The software can automate systems administrators’ routine tasks. This reduces support team costs and frees up your most valuable tech employees for the things you want them to focus on. The result is greater end user satisfaction with fewer errors. The provisioning process can be automated. Think of the time you could save, secure in the knowledge that systems are functioning at their best without endless minor errors to be fixed. Kurmi lets you connect enterprise communications systems with corporate IT applications such as HR or ITSM: Workday, ServiceNow, OTRS, and many others.

SIPTECH provides an extensive range of telephony services. Whether you need a telephone system, SIP services, calls and lines, call recording solutions or contact centre services, SIPTECH will take care of your needs. SIPTECH offers a wide range of business phone systems. Whatever small or large business requires, one of SIPTECH’s tailored solutions will work for all businesses with devoted account management with 24/7 support. As the top unified communications supplier, SIPTECH is perfectly positioned to provide businesses with a state-of-the-art office and business telephone system. SIPTECH is able to supply a complete suite of telephone systems. Having the team of professionals means regardless of what phone system small or large businesses require, SIPTECH will create the required solution for your business. SIPTECH’s account management and technical support teams are available 24/7 to provide expert advice and support as and when your business needs.

Unified Communications. Collaboration. Telephony. Now your whole team can benefit from a single solution. Collaborate pro-actively from almost anywhere, anytime with UNIVERGE 3C, powerful and innovative IP telephony and UC&C software that operates in a dynamic delivery model across premise, cloud or hybrid environments. Meet the rising expectations of customers, colleagues and partners for shorter response times and higher service levels. Let your digital workplace strategy create rich and connected Customer and Employee Experiences, through anywhere and anytime, frictionless, personalized and meaningful interaction. Maximize the performance of your workforce and make them more responsive to the business. Make customer contact welcoming and well-informed. Enable your teams to work together as one, and collaborate productively in real-time, with co-workers, customers and suppliers.

New technologies are emerging at breakneck speed. If you’re like most organizations, you need adoption sooner than later. Magna5 brings everything you need to modernize your IT environment to drive costs down and improve efficiencies across your organization, all from a single, trusted provider. Everything from moving to the cloud, monitoring IT operations, help desk support to managed security and data backup and recovery, we pave the way to help you meet today’s digital transformation challenges while preparing for future opportunities and growth. Improve efficiencies across your organization and drive down costs. Everything from moving to the cloud, monitoring IT operations and help desk support, to managing security, data backup and recovery operations, and implementing cost-saving voice services, we pave the way to improve responsiveness so you can deliver a better customer experience.

Our award-winning solutions for Mobile Native Unified Communications, Group Communications and Collaboration, Hosted Unified Communications, Collaboration, Contact Centers and SIP Trunking deliver mission-critical connectivity and innovative voice, video and collaboration applications natively on all devices to every business. A mobile workforce presents challenges to SMBs trying to maximize productivity while increasing customer satisfaction. Employees must juggle business and personal personas on a single mobile device but confusing and inconstant experiences with alternative UC apps results in low adoption. A branded, well-integrated, UC&C offering benefits both enterprises and network operators, with opportunities to increase ARPU. MaX UC is designed for network operators wanting to deliver a superior user experience, especially for the growing mobile workforce. It combines the native dialer experience of a smartphone with HD voice, video, rich text/chat and meeting features.

Your Business. Connected. UCaaS Platform for the Future. Unified Communications as a Service (UCaaS) allows you to communicate across all of your devices, no matter where you are located. Since the UniVoxx Platform is cloud-hosted, if your office loses power, your phones will still remain active. Your business can utilize our mobile phone application to make and receive calls, eliminating the business interruption. Companies can have as little as 1 or as many as 100,000 extensions connected to multiple locations without difficulty. End-to-end encryption of all data so only the users communicating can read the messages. Powered by multiple enterprise-grade data centers. 99.99% uptime, guaranteed! Seamless integrations that allow instantaneous data feeds between multiple applications. This increases business efficiencies and drives quantitative corporate decisions.

The Orion Voice Platform is an enterprise voice services solution that makes teams more efficient and productive. Orion provides real-time communication and voice-activated business automation via smartphones and other devices your team is already using, over unlimited distances, on any carrier or Wi-Fi network. Teams of any size can use the Orion platform with an Orion subscription. With Orion, use your voice to unlock superpowers like: Language translation Indoor positioning services Automated emergency alerts Automated standard operating procedures and compliance processes Business software integrations

CMIT Voice by CMIT Solutions offers a cloud-based professional business communications platform that provides the features of an advanced PBX system at an affordable per-user price. CMIT Voice provides auto-attendants, find me/follow me, conference bridges, desktop integration, and advanced PBX features, to name just a few of its features.

We deliver a cutting-edge and customizable Cloud UC (unified communications) service – built with reliable, carrier-grade network hardware and software manufactured by the best-of-breed firms, such as Cisco, BroadSoft, IBM, and ACME Packet, all deployed as a geo-redundant solution. Our device agnostic call client features tight and seamless integrations with today’s leading productivity tools, such as G-Suite, Office 365, Salesforce, and Zendesk. Along with a slew of calling functions, Dialer automatically presents relevant caller interactions and data — allowing for more personalized and satisfactory calls. BluIP is a Tier1 provider, integrator, and developer of Cloud Communications, Contact Center and customized applications. With a strong development culture and integration capabilities, we ensure that we deliver desired outcomes with white-glove implementation and support to customers with standard or complex requirements.

Avaya one-X® Communicator is a Unified Communications client that helps enterprise users manage their communications tasks by providing simple, intuitive access to all of their everyday communications tools. one-X Communicator can be deployed: as a standalone client; as a client that integrates with one-X Client Enablement Services, Conferencing Enterprise, and Avaya Aura® Messaging or Avaya Modular Messaging.

Enterprise unified communications and collaboration. Bring people together anytime, anywhere, and on any device with Cisco's integrated collaboration infrastructure for voice and video calling, messaging, and mobility. Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable, and manageable call control and session management. Consolidate your communications infrastructure and enable your people and teams to communicate simply with the Cisco Unified Communications Manager. The solution features IP telephony, high-definition video, unified messaging, Instant Message and Presence. Transform your workspaces. Attract and retain the best talent wherever they are and enable them to be productive by giving them Cisco Unified Communications Manager, the tools to succeed. The solution has extensive features to support mobile and remote workers. Regional, family run business or global mega-brand? Choose a solution that scales as your needs change.

Our VoIP Business Phone System gives you a professional boost. Enjoy a feature-rich platform, including Multi-Level Auto Attendants, Business SMS, Mobile-App and many more. Implementing your new HighComm Phone System will allow your business to enjoy a better communication service at a third of the cost of a traditional and less-reliable phone system. We do this be using your business’ existing internet connection. Our professional tech team handles the entire installation and maintenance process as part of your plan and service with us. Which will fluctuate according to your business requirements. Enabling your business to scale and adapt on demand. As your business grows, our network seamlessly grows with you. Our cloud-based VoIP Business Phone System includes mobile and desktop applications and a user-friendly, self-managed web Portal. Using the Mobile-App will allow you to make and receive calls while out of the office and on the go, just as if you were sitting at your desk.

The ultimate hybrid & multi-tenant unified communication enablement solution for communication service providers & operators. Kick start your unified communication business in days, not months. Suite of turn-key apps and integrations designed to improve competitiveness & innovation capabilities of communication service providers and operators chasing the unified communication & VoIP opportunity. Turn-key unified communication solution including value added applications and integrations. Wazo Enterprise Unified Communication includes a suite of client applications (Mobile, Web & Desktop) as well as native integrations. Meet collaborative and productivity use cases while integrating communications at the heart of your customer information system. Manageable through a centralized administration portal, Enterprise Unified Communication is built to help you maximize your ROI. EUC Portal reduces your cost of operation and allows you to focus on your business, not the technology.

XM Hospitality™ is a purpose-built communications solution for the hospitality industry. Highly compatible with 150+ telephony systems and over 60 Prop­erty Management Systems (PMS), XM Hospitality leverages your existing infrastructure to enhance guest experiences and staff productivity. The solution automatically manages guest voicemail in tandem with PMS check-ins & check-outs, enhances staff members’ ability to stay connected while out on the property, and delivers the quality communications customers demand. With XM Hospitality, organizations can achieve new levels of operational efficiency, competitive advantages, and cost savings. xm hospitality youtubeThis Linux-based communications and messaging solution drives operational efficiency by enabling customers and guests to instantly connect with the information they need. It is expressly designed to be easy-to-deploy, cost-effective, and powerful; delivering features critical to the hospitality industry.

Unified Communications and Collaboration as a Service remove collaboration barriers and make teams more productive with secure, scalable unified communications. Unified Communications and Collaboration as a Service (UCCaaS) is designed to emulate the availability, reliability, resilience and security found in the most sophisticated carrier-class networks. Make collaborating more efficient for onsite and mobile teams, and create seamless communications with customers. UCCaaS is a managed unified communications service offering scalable call control, voicemail, instant messaging, presence and mobility for small businesses, government agencies and enterprise organizations. UCCaaS helps improve operational efficiency and customer touch points, integrating seamlessly with systems through application programming interfaces (APIs). It’s delivered from Verizon’s private cloud over our secure, reliable global IP network.

XO Hosted PBX is highly scalable Unified Communications solution that uses cloud technology to deliver integrated high definition (HD) voice and data services, collaboration tools, mobility, contact center functions, along with advanced calling features across all of your business locations. Unlike many other service providers, XO supports the Hosted PBX offering over the Tier 1 XO national network, enabling you to move your PBX functionality into the cloud. With live voice quality monitoring, built-in redundancy and an uptime service guarantee, Hosted PBX from XO has all of the benefits you need to easily and confidently deliver high-quality voice and Unified Communications across the enterprise. Hosted PBX packages all of the telephony and UC features needed by most businesses into one of the most comprehensive UC-as-a-Service offerings in the marketplace.

PBX, or private branch exchange, is the private telephone network used by companies and organizations to keep internal and external phone communication working. It includes features like transfers, voicemail, interactive voice menus and more. With Cloud PBX services, you continue to get all the features you need and want but so much more. Increased mobility, better security, scalability that works for you now and in the future. We learn about your business needs and then create solutions to meet them. We pride ourselves on being the most transparent, service-driven connectivity provider in the industry. New technologies facilitate voice communications over the Internet, all at reduced costs and with enhanced reliability and scalability. We’ll assist you in moving forward with the newest technology or from legacy or outdated systems. Bridging business connectivity and customer service, Coeo ensures seamless, high-quality connectivity with industry-leading security levels.