Callroute

Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement.

As an official Microsoft direct routing partner, Intrado’s Operator Connect is a certified Microsoft Teams phone system. Get calling, chat and meetings from the same place. Operator Connect is an affordable alternative to Microsoft calling plans when you need commercial flexibility or service in areas not covered by Microsoft today. Bring your own SIP solution if needed for expanded international coverage. Eliminate local gateways, avoid costly PRI circuits and deliver maximum uptime via Intrado’s cloud-first delivery. Intrado can provide and support all services or integrate into your existing carrier partners or PBX. No new hardware required. We also offer licensing of Microsoft Teams and Microsoft 365. Discover what else you can get from two of the world’s most popular business solutions. Communication solutions work better together. Consider an all-in-one communication suite to simplify your business with a single provider for calling, collaboration and contact center.