Audience

Companies searching for an Unified Communications system

About OpenText CX-E Voice

Deployed on-premises or in the Cloud, CX-E offers seamless integration with all major communications platforms – Avaya, Cisco, Microsoft, Mitel, NEC and more – complimenting any telephony and email infrastructure. Industry-leading functionality with end-to-end voice message encryption. Mobile application, single number reach, smart call forwarding, separated business & personal communications, inbound call screening, mobile number protection, and more. Ties together voicemail, email, and fax into one inbox. Text-to-speech, voicemail transcription, and secure messaging available. Speech enabled, hands-free/ eyes-free access to calendar, email, fax, and voicemail. Federated presence to calendar to play an informative personal greeting. Supports multiple attendants, speech-recognition interfaces, greetings for different departments, multilingual interfaces, scheduled messages, and more. Perform customized automated outreach via telephone calls or text messages.

Integrations

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Company Information

OpenText
Founded: 1991
Canada
opentext.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
On-Premises
Training
Documentation
Webinars
Support
Phone Support
24/7 Live Support
Online

OpenText CX-E Voice Frequently Asked Questions

Q: What kinds of users and organization types does OpenText CX-E Voice work with?
Q: What languages does OpenText CX-E Voice support in their product?
Q: What kind of support options does OpenText CX-E Voice offer?
Q: What other applications or services does OpenText CX-E Voice integrate with?
Q: Does OpenText CX-E Voice have a mobile app?
Q: What type of training does OpenText CX-E Voice provide?

OpenText CX-E Voice Product Features

Business Phone Systems

Call Recording Not Supported
Web Conferencing Not Supported
Call Routing Not Supported
Call Monitoring Not Supported
Employee Directory Not Supported
Mobile Access Not Supported
Virtual Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported

Unified Communications

Calendar Management Not Supported
Audio / Video Conferencing Not Supported
File Sharing Not Supported
Call Recording Not Supported
Multi-User Collaboration Not Supported
Call Routing Not Supported
Fax Management Not Supported
Mobile Access Not Supported
Chat / Messaging Not Supported
Voice Mail Not Supported