Best Telemarketing Software in South America
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Compare the Top Telemarketing Software in South America as of November 2024
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What is Telemarketing Software in South America?
Telemarketing software provides sales and marketing call centers with the tools to automate and optimize customer outreach functions and operations. Compare and read user reviews of the best Telemarketing software in South America currently available using the table below. This list is updated regularly.
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1
CloudTalk
CloudTalk
Searching for a smart call centre software? Try CloudTalk.io, a new-generation cloud phone system for SMEs, startups, online stores or call centers (sales and customer service teams). 25+ integrations with favorite CRM, helpdesk or e-commerce tools as Shopify, Salesforce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch. We are rapidly growing every month and we have already successful cooperation with 1000+ companies across the world like DHL, Yves Rocher or Karcher. Try 14 day FREE trial from CloudTalk (no credit card details required).Starting Price: $25.00/month (billed annually) -
2
CallShaper
CallShaper
CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.Starting Price: $75 per month -
3
My Call Cloud
My Call Cloud
My Call Cloud provides robust, stable, and user-friendly hosted cloud Contact Center Solutions. My Call Cloud assists clients to effectively manage Inbound, Outbound and Blended calling with agents in-house or, remote. Cutting-edge contact center solutions such as SMS, IVR message blasting (with Text-to-Speech), FB messaging, and other services such as No-Dial (voicemail delivery to cell phones without ringing) are just a few of the full-service suite options available to our Call Center Software Business Partners. Upgrade your contact center software expectations with My Call Cloud automated dialer technologies. With full campaign and list management, leads can be optimized to reduce call ratios, achieve sales and marketing goals and connect with customers real-time without delays. Built-in safeguards ensure compliancy with the Telephone Consumer Protection Act with multiple internal do-not-call lists supported. Best in class cloud call center software!Starting Price: $65.00/month/user -
4
Five9
Five9
Five9 has over a decade of dedicated focus – 100% on cloud contact center software. Positioned highest in ability to execute in the Leaders quadrant of the Gartner Contact Center as a Service Magic Quadrant, Five9 has become the solution of choice for enterprise contact centers that need a solution that is reliable, secure, and scalable.Starting Price: $100.00 per user per month -
5
CallTools
CallTools.com
Revolutionize your contact center with CallTools— the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time report -
6
Slybroadcast
MobileSphere
Save Time. Send Ringless Voicemails. Stay Personal. Slybroadcast is the productivity tool that saves the day for busy, efficient professionals. Over 3 million people send voicemails using our patented ringless voicemail software. Call directly to voicemail and send thousands of ringless voicemail drop messages directly to your contacts in just minutes. Reach mobile phones and landlines in the United States and Canada. Check on your campaign status even when you're on the go. Using the slybroadcast app, you can send campaigns, record voicemail drop messages and check the status of your outgoing broadcasts.Starting Price: $8 per month -
7
Observe.AI
Observe.AI
Observe.AI powers end-to-end quality management with the most accurate speech analytics for Contact Centers. With its Voice AI Platform, support teams analyze 100% of voice calls for quality and compliance, automate agent evaluations, and improve coaching. Analyze Calls for 100% compliance and call quality monitoring, so you'll never miss an opportunity or risk. Evaluate Agents with automated agent evaluations, and build trust with accurate data while fixing broken processes. Coach Teams with targeted coaching, know what training programs drive change, and replicate what top supervisors and trainers do best. Observe.AI uses the industry’s most accurate conversation intelligence engine to analyze customer interactions across every channel, giving you visibility into what's happening in your business. We incorporate these insights into evaluation and coaching workflows to improve agent and seller performance at scale—in one seamless platform. -
8
SquadStack
SquadStack
Our outsourcing platform seamlessly manages your outbound calling efforts with a robust tech stack, artificial intelligence, and on-demand telecallers. Welcome new customers onto your platform and start their onboarding journey. Assist and educate your customers through the entire process of onboarding on your platform to reduce drop-offs. Onboard your gig workforce and engage with them regularly to increase retention and productivity. Reduce disruptions in your delivery lifecycle by reaching out to leads and confirming whether you should reattempt delivery or not, capture correct addresses, etc. Boost your customer experience & reduce RTOs by connecting with your customers over call to confirm COD orders and cancel duplicate ones. Save time and effort by seamlessly setting appointments for your sales team. -
9
Adversus Dialer
Adversus
Adversus is an outbound dialing solution that helps you streamline your call strategies, automate manual processes, and provide valuable insights to improve your outbound workflows and efficiency. Adversus was born in 2015 after our founders experienced a lack of flexibility with the solution they worked with. The dream was to build an outbound solution that would change the game․ We believe in user-driven innovation, and we acknowledge that every single user has different needs and demands. We provide a solution that incorporates flexibility and customization to every aspect of the workflow. At Adversus, our primary focus is to have a future-proof solution that never falls behind. We do not just want to adapt to the market but instead push the boundaries of what is possible. Adversus is used by businesses in a wide range of industries, with the common goal to make their outbound call activities more efficient. The size ranges from one to several hundred end-users.Starting Price: $150 per user per month -
10
Ytel
Ytel
Predicatively dial your contacts and automatically leave voicemails, emails, and text messages - with no special equipment. Ytel is a cloud-based integrated marketing suite solution. Ytel Contact Center assists SMB call centers and businesses in managing multi-channel communications. Ytel features include auto-dialing, call distribution, voice response, and a scripting module. With Ytel, users can gain access to real-time agent reporting for metrics on call performance and lengths. Ytel is also accessible via iOS and Android devices. Develop new communications functionality in any language and get to production faster. Trust in a platform designed for product development with high uptime and high capacity for SMS and voice channels, with the bandwidth to send and receive volume at scale from a single API. Your business has its core competencies - now you need to augment and centralize customer engagement for better operational efficiency.Starting Price: $99 per user per month -
11
Connect TCM
Connect TCM
Connect TCM is a fit for purpose call center software that was developed over 25 years in a telecoms environment. It can link to a telephone system or VOIP telephony (subject to suitability) to give you click to dial functionality. It will manage multiple telemarketing campaigns effortlessly and produce reports at the touch of a button, based on the answers to the campaign questionnaires. Email fulfillment, sales leads and appointments are also created from within the system without distracting agents from their calls. The technology is designed for any telesales/telemarketing operation or internal team that needs structure, great productivity or lead generation software. The transparency & reporting that the system provides is unrivaled, allowing you to achieve the best results from phone based sales or marketing. The sales software works as a web based technology that uses a prioritized calling list linked to a campaign questionnaire with agents allocated data for each campaign.Starting Price: £45 per month -
12
FiveCRM
FiveCRM
The only CRM made specifically for Telemarketing. The most customizable sales solution for your outbound and lead generation teams. FiveCRM improves outbound sales processes. It's built to assist with the performance tracking of any sales team. No matter what kind of product or service you sell, FiveCRM can provide insights into your process and help you increase your company's overall performance. FiveCRM is an all-inclusive CRM system that makes the job of outbound and inbound telemarketers easy. It provides them with the tools they need to work faster, more effectively, and more efficiently than ever before. Manage and track your calls, leads and contacts… and the deals you close. Use Five CRM’s native application builder to generate reports to keep everyone on your team informed and motivated. -
13
SmileCRM
1st Consulting
SmileCRM is a cloud based application that has been specifically designed to help telemarketing operations. Using SmileCRM can improve call rates by 100% and reduce administration by 70%. So enjoy a coffee and use our standard report to review your operations. With our customers logging into SmileCRM from UK, Germany, France, Spain, Costa Rica, Italy, USA and beyond, shouldn't you be starting your journey with SmileCRM? SmileCRM delivers a modern interface with a sophisticated experience for all our users. This is borne out by operators being productive within an hour of logging into the application. Key to getting and retaining clients is gaining their trust. It's not just about having the "gift of the gab", although that helps, you have to do things that make them trust you with their brand. In SmileCRM we can send leads automatically, send a text to their mobile, allow your client to log into the system and see what calls have been made and even automatically send reports to them.Starting Price: $1.33 one-time payment -
14
Voiso
Voiso
Voiso is an advanced cloud-based contact center solution, allowing to easily start, scale, and run your contact center while improving business metrics and customer experience. A complete set of contact center capabilities includes local calling experience, smart auto-dialers, AI-powered speech recognition, agent management features, omnichannel support, answering machine detectiion, and much more. By combining it with ready-to-use integrations with major CRM and helpdesk systems, Voiso helps scale your communications, reach your customers even in the most regulated countries, and grow your business globally.Starting Price: $49 per user per month -
15
kustomeroo
kustomeroo
The modern CX platform for healthcare, retail, finance, and more. Identifying issues and delivering customer needs on first contact. Live video customer support on any website. One of the best ways to build trust with your customers is to use two-way communication channels like video chat, particularly when they are having issues. Video chat enables the agents to quickly gauge the problems faced by the customer and it is way less time-consuming than the customer trying to explain the problems over the phone or typing it in live chat and then the agent trying to explain the resolution steps over the phone and so on. A high level of personalization that, in the virtual world, is only achievable through video chat, builds better customer relationships and loyalty. This goes a long way in increasing the lifetime value of a customer. Customers also feel more connected to the company and feel that they are being cared for and their problems are being heard.Starting Price: $19 per month -
16
Voiptime Contact Center
Voiptime Cloud
Increase talking time up to 300% with a versatile cloud-based call center solution. It has everything you'll ever need: automated call distribution, IVR system, call campaigns with 3 dialing modes (Preview, Power, Predictive), auto dialing, mini CRM, call scripting, quality assurance, and comprehensive reporting. Enjoy the capabilities of Voiptime Cloud Contact Center software trusted by 1000+ users!Starting Price: $70 per user per month -
17
RoloCRM
Netmine Mobile Innovations
A simple app that helps you track your telecalling activities and improve your team performance. Your callers just need a smartphone and a SIM. It does not matter where your callers work from, home or office. All they need is a smartphone and a SIM. You can assign leads and monitor their performance like they were sitting right next to you! You can import your leads from a csv file. You can also get your leads from other sources such as your website, Sulekha, Magicbricks, IndiaProperty, 99Acres and Facebook. You can upload and assign leads in one smooth operation using our web application. You can distribute these leads equally or in any other way you want. Our intelligent dialer helps your callers breeze through their daily calls effortlessly. Your prospect is interested. RoloCRM has powerful tools that can help you set appointments, track follow-ups and send reminders; everything you need to follow up on a lead and take it to closure. -
18
Vocalcom
Vocalcom
AI-Powered Cloud Contact Center Solution that powers innovative, personality-based routing and manages multichannel customer interactions as a single conversation. Welcome to the Vocalcom world, where digital engagement and artificial intelligence (AI) are seamlessly integrated into the customer interaction flow alongside live agents. Manage all customer interactions as one single conversation. A new generation of cloud contact center platform that works with existing systems and supports ALL channels. Vocalcom's intuitive user experience increases productivity and allows companies weave all their customer interactions—across all channels—together into continuous conversation threads, to reduce customer effort and strengthen customer relationships with every interaction. Adaptable, AI-Powered and Amazingly Simple Keep the conversation flowing. Customer interactions across phone, chat, text message, email, social media, and any other channel, all come together in one place. -
19
CloudControl
CloudControl
One tool to manage everything in your business. Improve the productivity of your agents and increase your conversion rates. Use smart routing options & Reduce your processing times. Bring all communication channels to life to meet growing customer demands. Improve your service and your Training & Maintain a high level of quality. A privileged relationship with our customers, direct, friendly and close contact! At the forefront of technological breakthroughs for 15 years, innovation is part of our DNA. You have access to all the data that concerns you and you choose the storage location for your customer data. We are available 24/7. We take the necessary decisions as quickly as possible (SLA). The quality of service, the availability and the functionalities are adapted to your environment and your needs. Features and services always ahead. Competitiveness depends above all on the quality of our products and our services. -
20
Dynamic Interactive
Dynamic Interactive
We provide businesses with the tools and support they need to reach more customers, run a more effective marketing campaign, and make business operations more efficient. Our technology is in the cloud which protects you from data loss in local power outages and eliminates any down time that could be associated with moving office locations or even moving individual employees within your office. By eliminating the headaches associated with installing and maintaining land lines, we can reduce your operating costs while increasing your efficiency. Our call center software will increase the number of dials each representative can do while also increasing your response rate. Our telemarketing software allows you to dial thousands of people at one time and only transfer the calls to agents when a live person is on the line. This eliminates the need for each agent to shuffle paperwork, dial the phone, and sit on hold while the phone is ringing. -
21
Callyzer
Callyzer
Callyzer is a cloud-based lead management and telemarketing system that helps businesses track telecalling activities, boost productivity, and drive growth. It offers detailed reports, real-time call monitoring, CRM integration, and daily status reports. Features include API, Zapier, call history management, and call recording synchronization, all via a central dashboard.Starting Price: $5.24 per month
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