Audience

Companies seeking a call tracking solution to improve their results

About iovox

Turn Phone Calls into Growth and Performance Improvement Opportunities. A phone call may be the difference between a sale and a lost opportunity. Discover how iovox call tracking solutions can help your company improve lead generation and conversions. Need something ‘off the shelf’? Or highly customized? No problem. Accessible via web portal or through our flexible API, we enable real-time insights on every call, SMS, email or chat. Whether it’s iovox WebConnect or iovox Insights, count on us to keep you current with all the latest innovations in call tracking, AI and speech analytics. When you work with iovox for your call tracking needs, you get a provider with global experience and one of the most flexible platforms in the industry. Our team of professionals are ready and excited to serve your company.

Integrations

API:
Yes, iovox offers API access

Ratings/Reviews

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design 0.0 / 5
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Company Information

iovox
Founded: 2007
United Kingdom
www.iovox.com

Videos and Screen Captures

iovox Screenshot 1
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

iovox Frequently Asked Questions

Q: What kinds of users and organization types does iovox work with?
iovox works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does iovox support in their product?
iovox supports these languages: English.
Q: What kind of support options does iovox offer?
iovox offers support via phone support and online.
Q: What other applications or services does iovox integrate with?
iovox integrates with: Adplorer.
Q: Does iovox have an API?
Yes, iovox has an API.
Q: Does iovox have a mobile app?
Yes, iovox has a mobile app for Android, iPhone, and iPad.
Q: What type of training does iovox provide?
iovox provides training in the form of documentation, live online, and in person.

iovox Product Features

Call Tracking

Call Recording Supported
Call Routing Supported
Caller Identification Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported
CRM Not Supported
Call Log Not Supported
Campaign Management Not Supported
Conversion Tracking Not Supported

Conversational AI

Virtual Assistant Not Supported
Intent Recognition Not Supported
On-Screen Chats Not Supported
Code-free Development Not Supported
Speech Recognition Not Supported
For Developers Not Supported
Omni-Channel Not Supported
Multi-Languages Not Supported
Speech Synthesis Not Supported
Sentiment Analysis Not Supported
Contextual Guidance Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported

Lead Generation

Contact Import/Export Not Supported
Visitor Identification Not Supported
Pipeline Management Not Supported
Contact Discovery Not Supported
Lead Nurturing Not Supported
Prospecting Tools Not Supported
Lead Segmentation Not Supported
Lead Capture Not Supported
Lead Scoring Not Supported
Lead Database Integration Not Supported