Audience

Companies seeking a call tracking solution to improve their results

About iovox

Turn Phone Calls into Growth and Performance Improvement Opportunities. A phone call may be the difference between a sale and a lost opportunity. Discover how iovox call tracking solutions can help your company improve lead generation and conversions. Need something ‘off the shelf’? Or highly customized? No problem. Accessible via web portal or through our flexible API, we enable real-time insights on every call, SMS, email or chat. Whether it’s iovox WebConnect or iovox Insights, count on us to keep you current with all the latest innovations in call tracking, AI and speech analytics. When you work with iovox for your call tracking needs, you get a provider with global experience and one of the most flexible platforms in the industry. Our team of professionals are ready and excited to serve your company.

Integrations

API:
Yes, iovox offers API access

Ratings/Reviews

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Company Information

iovox
Founded: 2007
United Kingdom
www.iovox.com

Videos and Screen Captures

iovox Screenshot 1
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Product Details

Platforms Supported
SaaS
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

iovox Frequently Asked Questions

Q: What kinds of users and organization types does iovox work with?
Q: What languages does iovox support in their product?
Q: What kind of support options does iovox offer?
Q: Does iovox have an API?
Q: Does iovox have a mobile app?
Q: What type of training does iovox provide?

iovox Product Features

Call Tracking

Call Recording
Call Routing
Caller Identification
IVR / Voice Recognition
Keyword Tracking
CRM
Call Log
Campaign Management
Conversion Tracking

Conversational AI

Virtual Assistant
Intent Recognition
On-Screen Chats
Code-free Development
Speech Recognition
For Developers
Omni-Channel
Multi-Languages
Speech Synthesis
Sentiment Analysis
Contextual Guidance
Pre-configured Bot
Reusable Components

Lead Generation

Contact Import/Export
Visitor Identification
Pipeline Management
Contact Discovery
Lead Nurturing
Prospecting Tools
Lead Segmentation
Lead Capture
Lead Scoring
Lead Database Integration