Audience
small to large businesses
About Xperience
Gain greater business agility and provide excellent customer experience with Xperience by Altitude, a cloud-based contact center software. Complete and scalable, Xperience provides a modular solution that can adjust up and down as required by the business needs. Xperience caters to small to large businesses with flexible and customizable solutions.
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
Altitude Software
Founded: 1993
Portugal
www.altitude.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Webinars
Live Online
In Person
Support
Online
Phone Support
24/7 Live Support
Xperience Frequently Asked Questions
Xperience Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics
Database
Queue Management
Customer Service
Alerts / Escalation
Appointment Management
Knowledge Base
Live Chat
Queue Management
Self Service Portal
Call Center Management
Email Management
Performance Metrics
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management