Audience
Businesses in need of a policyholder collaboration solution
About ClaimXperience
Now claims representatives can truly collaborate with policyholders. Involving the policyholder more deeply in the claims process can help improve customer satisfaction and reduce claims-handling costs. Policyholders today expect a high level of service that works around their schedule, not yours. Policyholders who are closely involved in the claims process from start to finish are more likely to be more satisfied with the experience. Gain the advantage of “eyes-on-site”—right from the desk. ClaimXperience video collaboration helps you effectively triage the claim and assess the severity of damage. With greater accuracy, you can directly settle more claims, saving the cost of an on-site visit. And when an onsite visit is needed, you can send the right person the first time.
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Integrations
No integrations listed.
Company Information
Xactware
Founded: 1986
United States
www.xactware.com/en-us/solutions/policyholder-self-serve/claimxperience/overview/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online
ClaimXperience Frequently Asked Questions
Q: What kinds of users and organization types does ClaimXperience work with?
ClaimXperience works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does ClaimXperience support in their product?
ClaimXperience supports these languages: English.
Q: What kind of support options does ClaimXperience offer?
ClaimXperience offers support via phone support and online.
Q: What type of training does ClaimXperience provide?
ClaimXperience provides training in the form of documentation.
