Xperience

Xperience

Altitude Software
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About

Applications are fragmented & distributed. The proliferation of infrastructure stacks across multi-cloud for users to access applications and to talk to each other creates complexity. The result is subpar application experience, increased operational cost, and fragmented security. Today's multi-cloud world requires a new Application eXperience Infrastructure stack—one that improves user application experience, provides secure access and optimizes cloud spend so that you can focus on business outcomes. The Prosimo Application eXperience Infrastructure (AXI) is a vertically integrated cloud-native infrastructure stack that sits in front of applications and delivers consistently faster, more secure application experiences cost-optimized. AXI gives cloud architects and operations teams a decision-oriented platform that is easy to use. Powered by data insights and machine learning models, the Prosimo AXI platform delivers better results in minutes.

About

Gain greater business agility and provide excellent customer experience with Xperience by Altitude, a cloud-based contact center software. Complete and scalable, Xperience provides a modular solution that can adjust up and down as required by the business needs. Xperience caters to small to large businesses with flexible and customizable solutions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Cloud architects and operations teams looking for a software solution to secure and deliver multi-cloud applications

Audience

small to large businesses

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Prosimo
Founded: 2019
United States
prosimo.io

Company Information

Altitude Software
Founded: 1993
Portugal
www.altitude.com

Alternatives

Alternatives

VMware Cloud

VMware Cloud

Broadcom
ClaimXperience

ClaimXperience

Xactware
Xperience by Kentico

Xperience by Kentico

Kentico Software

Categories

Categories

Call Center Supported
Customer Service Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

AWS Marketplace Supported
Active Directory Supported
Amazon Web Services (AWS) Supported
Constant Contact Lead Gen & CRM Not Supported
Google Cloud Platform Supported
HashiCorp Consul Supported
Istio Supported
LiveChat Not Supported
Microsoft Intune Supported
Okta Supported
Oracle APEX Supported
Salesforce Not Supported
ServiceNow Supported
Splunk APM Supported
Splunk AppDynamics Supported
Splunk Cloud Platform Supported
Terraform Supported
ThousandEyes Supported
VMware Cloud Supported

Integrations

AWS Marketplace Not Supported
Active Directory Not Supported
Amazon Web Services (AWS) Not Supported
Constant Contact Lead Gen & CRM Supported
Google Cloud Platform Not Supported
HashiCorp Consul Not Supported
Istio Not Supported
LiveChat Supported
Microsoft Intune Not Supported
Okta Not Supported
Oracle APEX Not Supported
Salesforce Supported
ServiceNow Not Supported
Splunk APM Not Supported
Splunk AppDynamics Not Supported
Splunk Cloud Platform Not Supported
Terraform Not Supported
ThousandEyes Not Supported
VMware Cloud Not Supported
Claim Prosimo and update features and information
Claim Prosimo and update features and information
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Claim Xperience and update features and information