Alternatives to X-Shift
Compare X-Shift alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to X-Shift in 2026. Compare features, ratings, user reviews, pricing, and more from X-Shift competitors and alternatives in order to make an informed decision for your business.
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Dialpad Support
Dialpad
Dialpad Contact Center is Dialpad's AI-native platform for customer experience — the connective layer where conversations, intelligence, and action come together in real time. At its core, Dialpad Contact Center is the world's first Agentic AI contact center: AI agents that don't just transcribe or summarize, but reason, resolve, and act autonomously across the full customer journey. Instead of routing customers between disconnected tools, Dialpad Contact Center unifies voice, digital, and human agents in one platform, connecting the voice and data silos that have historically kept support teams siloed and reactive. Every interaction becomes part of a compounding intelligence layer. With 775M+ AI recaps and counting, Dialpad Contact Center turns each conversation into operational insight that improves resolution rates, agent productivity, and CX outcomes over time. That intelligence is continuously optimized, governed, and made visible across your organization through Dialpad's Guardian safety layer, ensuring secure, enterprise-grade AI operations at scale. Dialpad Contact Center is built to resolve up to 80% of issues autonomously, reducing operational complexity while giving human agents the context they need for what still requires a human touch. People stay at the core; intelligence sits at the edge, ready to act the moment it's needed. Rather than asking enterprises to take autonomy on faith, Dialpad Contact Center is validated through Dialpad's Proving Ground, so teams can confirm ROI and reliability before committing at scale — a modern alternative to legacy, static bots and fragmented support stacks. -
2
Sendbird
Sendbird
Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions. -
3
Zendesk
Zendesk
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. -
4
ResolveGrid
ResolveGrid
ResolveGrid is an agentic AI field service platform that helps teams resolve complex equipment issues faster with AI guidance, computer vision, real-time video, and remote expert workflows. The platform brings technicians the next-best actions, visual context, enterprise knowledge, and workflow support they need at the point of service. ResolveGrid helps reduce unnecessary dispatches by enabling AI agents to triage and resolve issues remotely. Its capabilities include intelligent workflows, agentic diagnostics, visual inspection, remote collaboration, connected knowledge, training, and expert escalation. The platform carries workflow history and visual context into escalations so experts can support technicians without losing momentum. Built for modern field service organizations, ResolveGrid helps improve first-time fix rates, reduce service time, increase remote resolution, and deliver more consistent technician performance. -
5
Intelswift
Intelswift
Managing customer interactions across multiple channels is overwhelming, especially when response times lag and personalization falls short. Intelswift simplifies this complexity by combining AI automation with a seamless omnichannel experience, empowering businesses to transform customer service, sales, and marketing. Intelswift is an AI-driven customer service automation platform that integrates channels and workflows into one solution, enabling faster responses, smarter automation, and superior customer experiences. Features: 1. AI-Powered Omnichannel Communication 2. Swift AI Copilot for Enhanced Productivity 3. Workflow Automation 4. Smart Sales and Marketing AI Agents 5. LiveChat and AI Agents for 24/7 Support 6. Advanced Analytics Leverage AI-driven insights to optimize your customer engagement strategy. Track key metrics like first-contact resolution (FCR), CSAT, and SLA adherence in customizable dashboards. Curious to try? Start with a free 21-day.Starting Price: $19 per month -
6
UnifyCX
UnifyCX
UnifyCX is a human-powered, tech-enabled customer experience platform that combines global support agents with AI-driven tools and automation to help businesses deliver consistent, high-quality CX at scale; its technology integrates custom-trained AI with knowledge bases, policies, chat and voice channels, and internal data to automate routine inquiries (call deflection), assist agents with real-time guidance and internal content lookup, generate automated conversation summaries and task automation, and surface performance insights that improve training, quality assurance, and compliance. It provides omnichannel customer care, Tier 1–3 support, content moderation, revenue-building interactions, and retention services tailored to multiple industries, including SaaS, retail, travel, finance, and tech, and combines AI-enhanced dashboards, automated quality analysis of 100% of interactions, and personalized coaching workflows. -
7
Gravio
Gravio
Gravio enables new ways to connect and interact with your environment through the power of IoT, sensors, edge computing, computer vision, and AI without programming knowledge. Gravio is an easy-to-use software platform that runs on Windows, macOS, or Linux. You can connect to various inputs and outputs, including some bundled IoT sensors, computer vision/AI cameras, and MQTT or HTTP APIs. Gravio is very easy to use without software programming knowledge. Gravio unlocks the power of connected technologies by connecting sensors, input devices, cameras, and APIs within a space, then continuously gathering and sharing their information, enabling new ways to interact with, learn from and enhance a physical space. To create these experiences, Gravio provides a powerful low-code/no-code environment to enable entrepreneurs and organizations of all sizes, across industries, to build custom, connected experiences for new and existing environments.Starting Price: $4.99 per month -
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Voiceflow
Voiceflow
Voiceflow is an AI customer experience platform that helps teams build, launch, and scale advanced AI agents for support, lead generation, and other customer-facing workflows. It gives product, CX, support, engineering, and enterprise teams tools to design intelligent workflows, deploy integrated agents, and improve agents over time without full rebuilds. The platform supports omnichannel experiences across web, phone, and mobile, allowing businesses to create consistent AI-powered conversations across customer touchpoints. Voiceflow includes an agent builder, deterministic workflows, global instructions, guardrails, APIs, functions, observability tools, and production environments for development, staging, and launch. Its Agentic Context Engine helps turn complex conversations into enriched customer experiences while supporting high-volume usage and low-latency voice interactions.Starting Price: $40 per editor per month -
9
EyePop.ai
EyePop.ai
Streamlining visual data analysis for easy, accessible AI-powered insights, regardless of industry or technical knowledge. Build your tailored AI application with EyePop. Embark on your project journey today, leveraging our advanced computer vision technology. Discover the untapped potential in your images and videos. Our platform delivers deep insights into your media, enhancing user experiences and boosting engagement. Building a custom application is a breeze with our intuitive no/low code platform. Anyone can easily create Pops that work with existing images, videos, or even real-time streams. Develop powerful, tailored computer vision solutions and make the most of your visual data. Empower decision-making with AI-driven insights, revolutionizing computer vision interaction. Build custom computer vision apps effortlessly with EyePop.ai’s no/low code platform for all skill levels. -
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Fin
Intercom
Fin is a leading AI agent designed to deliver exceptional customer service by providing high-quality answers and resolving complex queries faster than competing AI agents. It features an all-in-one workspace to analyze, train, test, and deploy AI models without coding, enabling continuous improvement in customer interactions. Powered by the patented Fin AI Engine™, the platform refines queries, generates responses, validates accuracy, and optimizes performance for reliable outcomes. Fin integrates seamlessly with popular helpdesk platforms like Intercom, Zendesk, and Salesforce, supporting omnichannel communication across voice, email, live chat, and social messaging apps. It offers 24/7 support with human handoff and customizable workflows to fit existing business rules. With a pricing model based on resolutions, Fin ensures cost efficiency while driving outstanding customer experience.Starting Price: $0.99 per resolution -
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Qwen2.5-VL
Alibaba
Qwen2.5-VL is the latest vision-language model from the Qwen series, representing a significant advancement over its predecessor, Qwen2-VL. This model excels in visual understanding, capable of recognizing a wide array of objects, including text, charts, icons, graphics, and layouts within images. It functions as a visual agent, capable of reasoning and dynamically directing tools, enabling applications such as computer and phone usage. Qwen2.5-VL can comprehend videos exceeding one hour in length and can pinpoint relevant segments within them. Additionally, it accurately localizes objects in images by generating bounding boxes or points and provides stable JSON outputs for coordinates and attributes. The model also supports structured outputs for data like scanned invoices, forms, and tables, benefiting sectors such as finance and commerce. Available in base and instruct versions across 3B, 7B, and 72B sizes, Qwen2.5-VL is accessible through platforms like Hugging Face and ModelScope.Starting Price: Free -
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MiContact Center Business
Mitel Networks
Enterprise-grade, omnichannel customer experience management platform designed to power customer-centric organizations from a private cloud call center. Major shifts in customer expectations have brought new challenges to the way your business delivers customer experience. 90 percent of consumers check your website before interacting with your company, and most customers would rather interact through digital channels like web chat, SMS, chatbots and social media. Mitel’s MiContact Center Business platform is designed to give your customers the freedom to interact with you on their preferred device, using the media that works best for them while giving agents and supervisors the tools to manage today’s omnichannel customer journeys. Everything you need to operate a world class customer experience center including built-in Workflow Designer, Speech IVR, AI-powered Chatbots and Agent Assist, Interaction Recording, Quality Management, Workforce Management, and more. -
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Sprinklr Service
Sprinklr
Sprinklr Service is an AI-native contact center platform built to deliver exceptional customer experiences across 30+ voice, social, and digital channels from one unified platform. Unlike modular or plugin-based tools, Sprinklr builds AI right into the foundation, so it can understand, analyze, and respond to conversations in real time across everything from X (formerly Twitter) and Instagram to email, chat, and voice. The result is a seamless, consistent brand experience for customers and a single, context-rich view of every interaction for agents, helping enterprises resolve issues faster and scale support without stitching together siloed point solutions. -
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RoboRealm
RoboRealm
RoboRealm is a Windows-based machine vision software designed to simplify vision programming and enable rapid prototyping with advanced modules. It features an intuitive GUI requiring no or low code, making it accessible for both casual users and serious robotic scientists. It supports hundreds of image processing modules and is camera agnostic, allowing for flexibility in hardware choices. Users can experience real-time parameter changes, and the software includes a fully supported server API for integration with other systems. RoboRealm accommodates multiple image sources and offers various output interfaces, including file, web, FTP, and email. Its plugin framework allows for the development of custom modules, and an active online community provides expert assistance. It enables the combination of modules through an easy-to-use pipeline to create tailored solutions for tasks such as surface defect detection, measurement, counting, detection, etc.Starting Price: $25 per month -
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Primas CX
Primas Group
A state-of-the-art solution that overlays onto your existing premise-based call center providing true omni-channel capabilities. This revolutionary software package includes up to 20 world class CX apps that can be implemented quickly and easily in a matter of days – at a price that doesn’t break the bank. Requires only minor modifications to your existing call center. Turns voice-only agents into omni-channel agents to communicate simultaneously via voice, chat, social media, email & web. Facilitates "anytime" communication with online chat via text message, in lieu of direct contact with human agent. Follows customer journey with specialized Screen Pop that displays repeat contacts & historical view of past interactions. Greets repeat caller by name and offers to connect to agent with whom he last communicated. -
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Spacee
Spacee
Spacee's computer vision and AI platforms have the technology and tools you need to empower every consumer's in-store shopping journey with interactive digital experiences and drive supply chain efficiency with robotic automation. Each solution in the platform is scalable, cost-effective, and virtually transparent to any shopper. Deming™ Robotics technology powered by Spacee makes supply chain management and inventory control easier around your entire retail and warehouse space. Get accurate inventory counts in frequent intervals with proprietary computer-vision and A.I. technology that is scalable, cost-effective, and virtually transparent to any shopper. Attract customers, engage them with interactive experiences, and convert them. Build responsive product displays, walls that react, glass that markets for you, and tables that inform customers. -
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Zoom Contact Center
Zoom Communications
Zoom Contact Center is an AI-powered, omnichannel contact center platform that helps businesses manage customer service, sales, and support interactions across multiple communication channels. The software brings together voice, video, email, live chat, SMS, and social media messaging within a unified customer engagement environment. Its intelligent routing capabilities connect customers with appropriate agents based on their needs, agent skills, availability, and customer history. Zoom Contact Center provides AI-assisted conversation summaries, real-time agent guidance, sentiment analysis, and automated follow-up recommendations. The platform also offers call recording, interactive voice response (IVR), outbound dialing, customer journey analytics, and integrations with CRM systems. Additional workforce management, quality management, and virtual agent capabilities help organizations automate customer service workflows, evaluate employee performance, and improve contact center operatiStarting Price: $69 per agent per month -
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WinCX Cloud
We Win Limited
WinCX Cloud is an AI-driven customer experience platform designed to unify and manage all customer interactions across multiple communication channels within a single, intelligent system. It brings together touchpoints such as chat, voice calls, WhatsApp, social media, and email into one centralized workspace, allowing organizations to deliver consistent and seamless communication experiences across channels. It is powered by a suite of specialized AI agents that handle different aspects of customer engagement, including omnichannel communication, conversational assistance, quality auditing, and automated grievance or ticket resolution. These agents can connect with users, provide instant support, monitor interactions for compliance and service quality, and automatically resolve or route issues, significantly reducing manual workload and response times. -
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LiveX AI
LiveX AI
LiveX AI delivers human-like, agentic AI assistants designed to increase retention, drive revenue growth, and reduce support costs for B2C and DTC brands. Its AI agents, available across chat, voice, email, search, QR codes, SMS, and in-app messaging, engage users empathetically to resolve issues, update accounts, recover carts, guide purchases, and even proactively prevent churn with personalized, real-time interactions. Supporting full customer journey coverage, from pre-sale assistance and onboarding to loyalty and support, these agents achieve up to a 35% reduction in churn and over 90% self-service resolution rates, turning customer experience into a scalable growth engine. The platform features omnichannel reach, fast deployment, enterprise-grade reliability, and integrations with tools like Zendesk, Shopify, HubSpot, Salesforce, and Google Cloud. LiveX AI also empowers human agents through real-time assistance. -
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Viso Now
viso.ai
Viso Now is a browser-based computer vision platform for building and running vision applications from prompts or video clips. Users describe a scene, event, or condition to monitor, and the platform helps create vision agents that analyze footage, identify relevant activity, and send results to connected tools. Templates support use cases such as workplace safety checks, quality inspections, queue monitoring, equipment observation, and operational audits. Users can refine agent rules and outputs, review results in dashboards, and connect cameras, video files, cloud storage, and notification destinations. Viso Now is intended for operations, safety, quality, engineering, AI, and systems-integration teams that need to prototype or deploy visual monitoring workflows without preparing labeled datasets or training custom models. The free plan includes daily credits; paid plans add usage capacity and team features.Starting Price: $25/month -
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TechSee
TechSee
Deploy a unified platform to augment your organization with visual knowledge and automate processes over time. TechSee’s platform creates a single picture of customer issues across the organization, allowing warm transfer between channels and leveraging visual data to deliver AI-powered automation. The platform is proven to support large departments and tens of thousands of reps, with the ability to support more agents, technicians and end users in new geographic locations, without impacting availability or performance. The platform leverages visual data to automate processes using Computer Vision AI, including real-time decision support for agents and self- service for customers. A full record of the visual session history of each customer provides the organization with the context of each contact. This information can also be leveraged for internal collaboration, aligned with privacy policy.Starting Price: $29.99/month/user -
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Kaily
Kaily
Kaily is an AI-driven conversational agent platform that helps companies build and deploy no-code, omnichannel AI agents that go beyond traditional chatbots by not just answering questions but completing tasks autonomously such as handling support, engaging leads, selling products, resolving issues, booking meetings, and automating workflows; it supports 24/7 conversational engagement across web widgets, WhatsApp, email, mobile apps, Slack, voice calls, and public pages, with the ability to connect to real-time business data sources so agents deliver accurate, context-aware responses and actions. It includes an agent builder for customizing AI agents to speak with your brand voice and behave like your best employee, data connectors that let agents tap into live databases or CRM systems for up-to-date answers and actions, and no-code AI workflows that trigger real outcomes (like CRM updates or ticket creations) from conversational input.Starting Price: $33 per month -
23
NP6
ChapsVision
Automated and omnichannel customer communication management to increase customer value. Business teams are autonomous in the execution of their mission to reduce time to market and gain market share. Anticipate your customers’ needs and personalize their experience throughout their journey. NP6 by ChapsVision connects to all your applications to activate your scenarios on the channels integrated to your customers’ journey. NP6 by ChapsVision enables data aggregation and segmentation, communication path automation, message design and multi-channel delivery. NP6 by ChapsVision is an omnichannel solution that allows you to orchestrate your communications and activities on all types of channels: e-mail, SMS, web, customer space, mobile, social networks, call centre, paper. -
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VisionTrack
VisionTrack
VisionTrack is an AI-powered video telematics platform that combines connected cameras, real-time fleet tracking, and advanced analytics to help organizations improve road safety, monitor driver behavior, and reduce operational risk. Its solutions integrate intelligent dashcams, mobile digital video recorders (MDVRs), and AI-driven video analysis to capture and upload critical footage and vehicle data instantly after collisions, near misses, or harsh driving events, giving fleet managers the full context they need to verify incidents and streamline claims management. VisionTrack’s multi-award-winning IoT platform processes and analyzes real-time data from a large network of connected devices to generate actionable insights that enhance driver performance, defend against fraudulent claims, support duty of care, and boost compliance with safety standards. -
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Kibsi
Kibsi
Kibsi is the no-code computer vision platform to build and launch video AI solutions in minutes – not months. Stretch your tech without spending a fortune. From security cameras to webcams, Kibsi converts any live stream camera feed into rich streams of insights and data. View live data, uncover trends, trigger alerts, and automate actions that empower analysts and business leaders with real-time understanding and historical analysis. Kibsi does more than just identify objects, it adds context and relational rules to computer vision through machine learning and proprietary algorithms. Kibsi’s no-code, drag-and-drop experience gets you answers faster. Computer vision programmers and developers are welcome but certainly not required. With 1000s of ready-to-use, built-in objects and classes, you can start getting insights right away. Of course, adding your own objects is easy and automated, too.Starting Price: $99 per month -
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Plura
Plura
Plura is an AI-first omnichannel conversational automation platform that lets businesses design, deploy, and scale intelligent voice, SMS/RCS, and web chat agents that handle inbound and outbound customer interactions with context-aware, stateful memory, built-in compliance, and carrier-grade infrastructure so every conversation is personalized and continuity is maintained across channels. It includes a no-code drag-and-drop workflow builder for visual design of adaptive conversation flows, an AI predictive dialer for automated outreach, a Unified AI Inbox that consolidates and preserves full interaction history across calls, texts, and chats, and enterprise-grade compliance and security features such as SOC 2, HIPAA, ISO certifications, real-time TCPA/DNC scrubbing, and audit trails to support regulated industries. Plura’s agents can automate tasks like lead qualification, appointment scheduling, reminders, support routing, surveys, follow-ups, and notifications. -
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LobeHub
LobeHub
LobeHub is an open-source AI platform that lets users create, customize, and manage AI agents and assistant teams that grow with their needs, enabling collaboration across workflows and projects with shared context and adaptive behavior. It supports multiple AI models and providers through an intuitive interface, allowing seamless switching and conversations across models while integrating knowledge bases, plugins, and task-specific skills for enhanced productivity. Users can deploy private chat applications and assistants, connect agents to real-world tools and data sources, and organize work into projects, schedules, and workspaces with coordinated agents executing tasks in parallel. LobeHub emphasizes long-term co-evolution between humans and agents through personal memory and continual learning, offering extensible frameworks for multimodal interaction and community contributions, such as an agent marketplace and plugin ecosystem.Starting Price: $9.90 per month -
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Neurolabs
Neurolabs
Industry-leading technology powered by synthetic data for flawless retail execution. The new wave of vision technology for consumer packaged goods. Select from an extensive catalog of over 100,000 SKUs in the Neurolabs platform including top brands such as P&G, Nestlé, Unilever, Coca-Cola, and much more. Your field agents can upload multiple shelf images from mobile devices to our API which will automatically stitch the images together to generate the scene. SKU-level detection provides you with detailed information to compute retail execution KPIs such as out-of-shelf rate, shelf share percentage, competitor price comparison, and so much more! Discover how our cutting-edge image recognition technology can help you maximize store operations, enhance customer experience, and boost profitability. Implement a real-world deployment in less than 1 week. Access image recognition datasets for over 100,000 SKUs. -
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Laivly
Laivly
Laivly’s AI agent, Sidd, is designed to seamlessly integrate into contact center operations, automating tasks, supporting agents in real time, and eliminating friction for both customers and agents. Sidd enhances efficiency, accuracy, and customer satisfaction without the need for complex replatforming. It brings together technology and contact center operations uniquely, integrating easily with existing tech stacks without requiring APIs or coding. Sidd operates across various channels, including voice, email, chat, SMS, and social platforms. It provides real-time transcription, call summaries, and topic-triggered guidance during calls, gathering actionable insights into agent and customer behavior. The AI agent can handle interactions independently from start to finish while consulting with human agents as needed. -
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AegisVision
AegisVision AI
AegisVision is an advanced AI-driven computer vision platform that transforms ordinary camera feeds into actionable business intelligence. Designed for enterprise environments, AegisVision uses cutting-edge deep learning and adaptive vision models to automate visual inspection, detect defects, monitor safety compliance, and deliver insights in real time — whether deployed on the cloud or at the edge. With real-time defect detection, AegisVision identifies surface flaws, assembly errors, and anomalies instantly, replacing manual inspection with consistent automated precision. Its self-learning models continually improve performance and adapt to new product types or changing conditions with minimal retraining. -
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Delight.ai
Sendbird
Delight.ai is an enterprise-grade “branded AI concierge” platform built to deliver personalized, omnichannel customer experiences that feel deeply human. It powers every interaction across chat, SMS, email, voice, and more with a persistent memory layer that understands each customer’s history, preferences, and intent, then connects that intelligence to business goals to drive outcomes like conversion, retention, and lifetime value. With omnipresence at its core, Delight.ai maintains continuity across channels, proactively engaging and anticipating customer needs so that no interaction feels disconnected or redundant. It sits on a foundation called Trust OS, which provides full transparency, oversight, policy control, and enterprise-grade security (including SOC 2, ISO 27001, GDPR/HIPAA-ready compliance) to ensure safe and accountable AI agent deployment. -
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FaceFirst
FaceFirst
FaceFirst helps customers create safer communities, great customer experiences and personalized service through face recognition and AI. Using the FaceFirst platform, retailers, transportation centers, law enforcement agencies and other great organizations can stop crimes before they happen and improve customer engagement and loyalty. FaceFirst is highly accurate, scalable, secure and private. The platform enables a full range of surveillance, customer engagement, mobile, access control and desktop forensic face recognition capabilities. FaceFirst offers a robust API and SDK for integration into a variety of systems and platforms. Scale without performance loss, sharing data across unlimited locations. Maintains high performance with challenging angles and lighting conditions. Works with virtually any camera provider or camera-enabled device. Easily add face recognition into your existing application, with robust API/SDKs. -
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ElevenAgents
ElevenLabs
ElevenLabs Agents is a platform for building, deploying, and scaling intelligent conversational AI agents that can speak, type, and take action across phone, web, and application environments. It enables developers and teams to create real-time agents that interact naturally with users through voice and text, combining speech-to-text, large language models, and text-to-speech into a unified system that functions like a human conversation partner. It allows agents to resolve customer issues, automate workflows, answer questions, and execute tasks based on connected data sources and predefined logic, making interactions both accurate and context-aware. These agents can be customized with knowledge bases, system prompts, and tools that enable them to access external systems, execute custom logic, and perform actions beyond simple responses. They support multimodal capabilities, meaning they can read, speak, and interpret inputs while handling conversational dynamics.Starting Price: $5 per month -
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InData Labs
InData Labs
Being a leading data science company, we help our clients extract valuable business insights from their data to better understand their audience, forecast demand, reduce risks, prevent cost overruns, and much more. If you are looking for a data science consultancy or a reliable technology partner to create innovative, market-leading solutions, we are here to help! We use machine learning (ML) tools and algorithms to help companies develop AI-driven products and solutions. Our team has profound knowledge and experience in designing, implementing, and integrating artificial intelligence solutions into the customer’s business environment. We use machine learning (ML) tools and algorithms to help companies develop AI-driven products and solutions. Our team has profound knowledge and experience in designing, implementing, and integrating artificial intelligence solutions into the customer’s business environment. -
35
Inconnect
Inconcert
Inconnect is a cloud-based omnichannel contact center platform designed to centralize and manage all customer interactions across voice and digital channels within a single unified environment, enabling organizations to deliver consistent and efficient customer experiences at scale. It integrates channels such as phone calls, email, web chat, WhatsApp, and social media into one interface, allowing agents to handle all communications from a unified interaction queue while accessing real-time customer history and business data to improve response quality. It includes intelligent routing and automated distribution capabilities that assign interactions to the most suitable agents based on skills, segmentation, and contextual information, optimizing resolution rates and operational efficiency. Inconnect supports both inbound and outbound operations with advanced dialing engines, predictive algorithms, and campaign management tools that maximize agent productivity. -
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TruGen AI
TruGen AI
TruGen AI transforms conversational agents into fully immersive, human-like video agents that can see, hear, respond, and act in real time, offering hyper-realistic avatars with expressive faces, eye contact, and natural body/face animations. These agents are powered by two core models: a video-avatar model that generates real-time, high-fidelity facial animation, and a vision model that enables context- and emotion-aware interaction (e.g., face recognition, action detection). Through a developer-first, API-based platform, you can embed these video agents into websites or apps in just a few lines of code. Once deployed, agents respond with sub-second latency, carry conversational memory, integrate with a knowledge base, and can call custom APIs or tools, allowing them to deliver context-aware, brand-consistent responses or execute actions rather than just chat.Starting Price: $28 per month -
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Rabot
Rabot
Achieve 100% accuracy of every order fulfilled with Rabot. Rabot unlocks actionable insights with real-time data from your warehouse to help you scale. Pack stations can be black boxes. Rabot’s Vision AI gives Staci USA the visibility they need to digitize QA and achieve 99% accuracy of all orders. Without full visibility into day-to-day activities at your pack stations, you’re leaving a lot up to chance. Rabot’s Vision AI platform uses live camera feeds and real-time data from your ecosystem software to help you improve your packing performance. Plug into your WMS, get real-time chat notifications, or connect to our API. We’re building a connected ecosystem to help you access all data in one place. AI-powered devices meet purpose-built user interfaces in a connected ecosystem, to help your team move faster. Rabot is the only platform that integrates your existing tools and workflows with cutting-edge AI tech to deliver real efficiencies for your business. -
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Prophesee Metavision
Prophesee
Metavision is an advanced event-based vision software toolkit developed by Prophesee, designed to facilitate the evaluation, design, and commercialization of event-based vision products. The SDK offers a comprehensive suite of tools, including 64 algorithms, 105 code samples, and 17 tutorials, enabling developers to efficiently build and deploy event-based applications. The open source architecture of Metavision SDK ensures full interoperability between software and hardware devices, fostering a rapidly growing event-based vision community. The platform covers a wide range of computer vision fields, such as machine learning, computer vision, camera calibration, and high-performance applications. Developers have access to extensive documentation, including over 300 pages of content, programming guides, and reference data, providing a solid foundation for product development. Metavision SDK5 PRO includes advanced add-ons like high-speed counting, spatter monitoring, and more.Starting Price: Free -
39
Eyeris
Eyeris
Driven by excellence, inspired by you. At Eyeris, our technology was inspired by the late-night worker, the caring parent, the aspiring entrepreneur. Keeping every driver in mind, our innovative technology promises to push towards a safer and better road ahead. In-Cabin cameras are the most common sensor used for driver and occupant monitoring. Eyeris AI Software interprets the entire interior scene through these cameras. Allows the ability to collect data from different sensor types to interpret the scene with redundant data for high data accuracy. Innovation in hardware is improving to accommodate and run sophisicated AI software in the most efficient and fastest manner. Our vision-based neural networks provide the richest source of information. Using the latest image sensors, our pre-trained vision AI models understand the entire in-cabin space under the widest range of lighting spectrum. -
40
Whale
Whale Future
Whale AI is an enterprise AI suite that combines spatial intelligence, voice intelligence, content intelligence and agentic AI to help organizations automate complex business processes, unlock actionable insights from data across environments, and drive revenue growth; its modular platform includes SpaceSight, an AI-driven spatial analytics and in-store behavior solution for real-time footfall, traffic flow, heatmaps and conversion insights with smart event alerts; Echo, a voice intelligence tool capturing and analyzing conversations for customer insight, sales coaching and performance evaluation; Harbor, a content intelligence platform for managing and delivering marketing assets and omnichannel content; and Alivia, an agentic AI core that orchestrates autonomous decision workflows and parallel intelligence tasks. Built with multimodal AI capabilities such as advanced video analytics, speech recognition, semantic analysis, and RAG-enhanced search, Whale AI unifies data.Starting Price: Free -
41
Black.ai
Black.ai
Respond to events and make better decisions with the help of AI and your existing IP camera infrastructure. Cameras are almost exclusively used for security and surveillance purposes. We add cutting-edge Machine Vision models to unlock a high-impact resource available to your team daily. We help you to improve operations for your staff and customers without compromising privacy. No facial recognition, or long-term tracking, no exceptions. Fewer people in the loop. A reliance on staff compiling and watching footage is invasive and unscalable. We help you to review only the things that matter and only at the right time. Black.ai creates a privacy layer that sits between security cameras and operations teams, so you can build a better experience for people without breaching their trust. Black.ai interfaces with your existing cameras using parallel streaming protocols. Our system is installed without additional infrastructure cost or any risk of obstructing operations. -
42
Triviat AI
Triviat AI
Triviat is a full-featured AI communication platform built for modern businesses that want to streamline customer support, sales, and appointment management. It allows companies to deploy intelligent voice and chat agents that work 24/7 across all major channels — including phone, web chat, email, SMS, WhatsApp, and social media. Triviat’s agents deliver human-like conversations in over 50 languages, making them ideal for global brands and multi-location service providers. Whether it’s handling appointment bookings, answering FAQs, processing orders, or qualifying leads, Triviat reduces support costs while improving speed and consistency. For complex interactions, conversations are smoothly handed off to human agents. With industry-specific use cases (e.g. retail, healthcare, hospitality, auto service), integrations with 5,000+ tools, and built-in compliance with GDPR and the EU AI Act, Triviat is a scalable and secure solution for AI-driven business communication.Starting Price: €75/month -
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Windstream Enterprise CCaaS
Windstream Enterprise
Your customers want to interact with you their way, by phone, chat or web. That is why your contact center needs to accommodate each customer’s communication medium of choice. A cloud-based Contact Center as a Service (CCaaS) experience gives your agents the power and flexibility to meet each customer at their level and saves you money on hardware and operating expenses. CCaaS is an omnichannel customer care solution delivered as a service by Windstream Enterprise. Based on our robust Unified Communications as a Service (UCaaS) technology, CCaaS seamlessly integrates key contact center communications types, including voice call, webchat, and text messaging with omnichannel routing to ensure your customers can connect via the method that best fits their needs. Additionally, CCaaS comes with call management and measurement tools to help maximize agent handling and drive first-call resolution. -
44
OpenCV
OpenCV
OpenCV (Open Source Computer Vision Library) is an open-source computer vision and machine learning software library. OpenCV was built to provide a common infrastructure for computer vision applications and to accelerate the use of machine perception in commercial products. Being a BSD-licensed product, OpenCV makes it easy for businesses to utilize and modify the code. The library has more than 2500 optimized algorithms, which includes a comprehensive set of both classic and state-of-the-art computer vision and machine learning algorithms. These algorithms can be used to detect and recognize faces, identify objects, classify human actions in videos, track camera movements, track moving objects, extract 3D models of objects, produce 3D point clouds from stereo cameras, and stitch images together to produce a high-resolution image of an entire scene, find similar images from an image database, remove red eyes from images taken using flash, follow eye movements, recognize scenery, etc.Starting Price: Free -
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FanWide COMPL-AI
FanWide
FanWide COMPL-AI ("comply") provides event health and crowd safety management software designed to help prevent coronavirus (COVID-19) spreading at public facilities and spaces. FanWide COMPL-AI uses your existing security cameras and video management systems (VMS) with artificial intelligence (AI) computer vision to proactively detect and report compliance incidences. FanWide can customize every camera to capture capacity counts in specific areas, detect overcrowding, enforce facemask compliance, measure temperatures or run dozens of other safety, security or guest experience AI Rules. Now you can optimize your business operations while increasing guest safety for a fraction of the cost of hiring additional staff. -
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Standard Vision OS^
Standard AI
Enabling autonomous checkout for brick & mortar retailers with our modern AI-powered computer vision platform. Just grab and go! Customers can walk in, grab what they need, and leave without waiting in line or stopping to scan and pay. Standard’s computer vision and AI-powered solution is the only one that can be quickly and easily installed in retailers’ existing stores. Standard’s technology is a giant leap forward for retailers who want autonomous checkout, but don’t want to build new stores to get it. Standard doesn't use any facial recognition or other biometrics. All of our deployments are on-premise to ensure maximum performance and security for retailers and their customers. Standard’s solution is camera-first, with no turnstiles or gates. That means simple and quick installs with no disruption to customers or the business. Standard believes good retail is predicated on happy customers having a great experience. -
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Sobot
Sobot
Sobot is an omnichannel customer service platform for organizations that manage support across digital and voice channels. It brings together a shared service workspace with ticketing, live chat, contact-center capabilities, customer and conversation management, knowledge resources, workflow automation, and AI-powered customer-service agents and chatbots. Teams can use it to handle inquiries, route and respond to cases, automate common interactions, and support customers across web messaging, social and messaging channels, and e-commerce touchpoints. The product also offers APIs and deployment options for organizations with different technical and operational requirements. Sobot is intended for customer-support and contact-center teams, including businesses serving online retail and other customer-facing sectors, that need to coordinate agents and automated service in one system.Starting Price: $39/month -
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AiFi OASIS
AiFi
Designed with flexibility and scalability in mind, it seamlessly handles all retail needs from providing a seamless shopping experience to back store analytics to optimize profitability and productivity. AiFi offers hybrid shopping and several entry options to help you create a unique shopping experience for your store. The hybrid solution allows shoppers to checkout with a cashier or enjoy a contactless, checkout free experience with our computer vision technology. Display the right price in the right place, every time. Digital labels instantly update when you change your pricing or planogram. Do you already have a very intricate system built for Inventory Management? Amazing! We have a suit of APIs ready to synchronize our systems. State of the art computer vision that identifies the products customers pick up, put back, and keep using a minimal number of cameras compared to other solutions. -
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CommBox
CommBox
The future of customer communications. The intelligent customer communication center for live and automated interactions. Put your customers in front row. Upgrade your customer support services and enable customers to communicate with you when and how it is convenient for them. Usher in every customer, one by one. Increase your availability using CommBox powerful platform and offer customers AI-powered, automated customer service features. Convert more leads into customers quickly and achieve your omnichannel strategy with CommBox state of the art, lead generation and sales tools. One robust omnichannel platform powered by AI for all customer communications. Provide a complete omnichannel experience to your customers through their channel of choice, may it be via WhatsApp, SMS, chat, social media, email, video, voice, and more! All communications are handled effectively through one smart inbox. -
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Taalk
Taalk
Taalk.ai is an advanced conversational AI platform designed to enhance customer engagement through AI-powered agents capable of managing voice calls and text messages. These agents facilitate various business functions, including lead qualification, appointment scheduling, debt collection, and pricing quotations. Key features of Taalk.ai include compliance-first interaction recording, live call transfers, omni-channel engagements across phone calls, SMS, email, and voicemail, a native predictive dialer, and multilingual support. The platform utilizes proprietary language models with continuous updates and incorporates humanization techniques, such as authentic background noise, to ensure natural and responsive interactions. Taalk.ai is designed for scalability, capable of handling millions of concurrent engagements, and offers seamless integration with existing business systems to automate workflows like booking appointments and data lookup.Starting Price: $10,800 per year
