Audience

Automobile, Real estate, Banking & Finances, Consumer Goods, Education, Healthcare, Education, IT & ITeS, Logistics, Media & Advertisement, Real estate, Travel Tourism & Hospitality

About VAANI

VAANI: Cloud Contact Centre Software is equipped for all modes of communication, with these VAANI brings the right resources, insights, and processes together, so you can know more, improve faster, and automatically adapt throughout the business cycle.

Drive astounding communications with an easy to grasp technology to step-up your customer experience game. VAANI is the next-generation contact center solution that offers you 360 degree communication including telephone, voicebot, social media, email, IVR and a lot more.

Cloud Contact Centers make it possible for agents and customers to connect through multiple platforms such as mobile, desktop, email, in-app chat, video, and more. VAANI offers comprehensive solution supporting all businesses across industries. Our SaaS solutions gives our customers the edge they need.

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Integrations

See Integrations

Ratings/Reviews

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features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Eureka Digitisation and Automation Services
Founded: 2021
India
www.edas.tech/

Videos and Screen Captures

VAANI Screenshot 1
VAANI Screenshot 1 VAANI Screenshot 2
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Product Details

Platforms Supported
SaaS
Windows
Mac
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
24/7 Live Support
Online

VAANI Frequently Asked Questions

Q: What kinds of users and organization types does VAANI work with?
Q: What languages does VAANI support in their product?
Q: What kind of support options does VAANI offer?
Q: What other applications or services does VAANI integrate with?
Q: Does VAANI have a mobile app?
Q: What type of training does VAANI provide?

VAANI Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Database

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
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