Audience

Organizations looking for a solution to offer real-time customer engagement through AI chatbots

About The Chat Shop

Experience a new competitive advantage with real-time customer engagement using human live chat and AI chatbots. We focus on the visitors who have the potential to convert, but won't, without some assistance. Using clever behavior analysis and tracking, we identify the optimum time and message to engage in a thoughtful discussion. Our UK/US-based live chat team becomes your real-time product and service experts. Supported by AI chatbots, we remove friction in your funnel through conversation. Bringing a new competitive advantage and delivering previously untapped returns, 24/7. Increase the volume and quality of leads from your website. Engage, qualify, and convert with native-English live chat. Experience more revenue and offer an incredible native-English customer experience with our unique approach to live chat. Create the perfect blend of warm, engaging human chat and intelligent, attentive AI assistance to transform the CX on your website.

Integrations

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Company Information

The Chat Shop
Founded: 2012
United Kingdom
www.thechatshop.com

Videos and Screen Captures

The Chat Shop Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Support
Phone Support
24/7 Live Support
Online

The Chat Shop Frequently Asked Questions

Q: What kinds of users and organization types does The Chat Shop work with?
Q: What languages does The Chat Shop support in their product?
Q: What kind of support options does The Chat Shop offer?
Q: What other applications or services does The Chat Shop integrate with?
Q: What type of training does The Chat Shop provide?

The Chat Shop Product Features

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Multi-Channel Communication
Video Chat
Chatbot
Mobile Messaging
Product Recommendations
Lead Distribution
Group Messaging
Email Automation
Lead Qualification
Human Handover

Live Chat

Offline Form
Geo Targeting
Transfers / Routing
Third Party Integration
Canned Responses
Website Visitor Tracking
Proactive Chat
Screen Sharing
Customizable Branding