Audience
Companies that want to give sales reps the full context of each customer at every point of interaction
About Tenfold
Connect systems of engagement and customer data when it matters most to enable intelligent, contextual conversations. Make seamless customer experiences your standard. Tenfold gives service and sales reps the full context of each customer at every point of interaction — all in a single pane of glass. Our technology helps reps anticipate customer needs and take key actions to close more tickets and sales. Save reps time and hassle with our wide array of workflow automations. Tenfold automatically logs all your customer interactions and notes in your CRM. End manual dialing with our Click-to-Dial feature. Use a single interface to access features like script pop-up, seamless note taking, and more.
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
Tenfold
Founded: 2014
United States
www.tenfold.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Webinars
Support
Phone Support
Online
Tenfold Frequently Asked Questions
Tenfold Product Features
Call Accounting
By-Extension Reporting
Supported
Call Duration
Supported
Call Monitoring
Supported
Caller Identification
Supported
Inbound Reporting
Supported
Outbound Reporting
Supported
Unattended Call Management
Supported
Who Answered Log
Supported
Call Volume
Not Supported
Customer Service
Appointment Management
Supported
Performance Metrics
Supported
Alerts / Escalation
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Inside Sales
Auto-Dialing
Supported
Call List Management
Supported
Call Recording
Supported
Campaign Management
Supported
Dashboard
Supported
Data Management
Supported
Lead Capture
Supported
Lead Distribution
Supported
Lead Scoring
Supported
Performance Management
Supported
Lead Management
Activity Tracking
Supported
Campaign Management
Supported
Lead Capture
Supported
Lead Distribution
Supported
Lead Nurturing
Supported
Lead Scoring
Supported
Lead Segmentation
Supported
Pipeline Management
Supported
Prospecting Tools
Supported
Source Tracking
Supported
Marketing Automation
Analytics / ROI Tracking
Supported
Customizable CTAs
Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Sales Intelligence
Supported
A/B Testing
Not Supported
Artificial Intelligence
Not Supported
Content / Blogging Platform
Not Supported
Landing Pages / Web Forms
Not Supported
Lead Scoring
Not Supported
Search Marketing
Not Supported
Segmentation
Not Supported
Social Marketing
Not Supported
Website Visitor Tracking
Not Supported
Sales Enablement
Collaboration
Supported
Contact Management
Supported
Goals / Quota Management
Supported
Lead Management
Supported
Performance Management
Supported
Training Management
Supported
Content Management
Not Supported
Document Management
Not Supported
Meeting Management
Not Supported
Presentation Management
Not Supported
Proposal Management
Not Supported
Territory Management
Not Supported
Sales Force Automation
Call Management
Supported
Campaign Management
Supported
Channel Management
Supported
Contact Management
Supported
Customer Database
Supported
Lead Management
Supported
Opportunity Management
Supported
Performance Metrics
Supported
Commission Management
Not Supported
Contract Management
Not Supported
Email Marketing
Not Supported
Field Sales Management
Not Supported
Proposal Generation
Not Supported
Referral Tracking
Not Supported
Sales Forecasting
Not Supported
Territory Management
Not Supported
Telephony
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Supported
IVR / Voice Recognition
Supported
Inbound Reporting
Supported
Outbound Reporting
Supported
Predictive Dialer
Supported
Telemarketing Management
Supported
VoIP
Supported
Voice & Data Integration
Supported
Auto-Dialer
Not Supported
