Audience
Companies, businesses and brands interested in a solution to improve their customer experience services
About TechCX
When it comes to delivering results in large projects most organizations struggle. At IVO we believe it doesn’t have to be this way. Not when the company engages the best specialist technology implementation partner to introduce the optimum technological solution into their business. From a company perspective, this delivers significant improvements in business processes, allowing a greater ability to forecast, plan and schedule, less downtime for employees, more on-time delivery, and less capital spent managing the entire process. When delivering operational efficiency and customer satisfaction, two factors combine the company enjoys an increase in both customer loyalty and profitability. The bottom line? Better business performance brought to you by the Digital Transformation experts at IVO. Our industry knowledge is second to none in our region, so we are uniquely qualified to support the most efficient implementation of Field Service Cloud.
Other Popular Alternatives & Related Software
FieldRoutes
Grow quickly, scale smartly, and serve your customers relentlessly with FieldRoutes™ Cloud-based, mobile solutions for field service operations. Whether your business is lawn care, pest control, pool service, or anything in between, FieldRoutes has the tools to simplify the process, make life easier for your team, and help you run a more efficient and profitable operation. Crush your competition, provide top-notch service, and streamline your entire operation with simple, time-saving tools that deliver the goods.
Acquire new customers and drive more sales with our integrated marketing services. Track, manage, and nurture prospects with powerful lead progression tools. Modernize your business and shave hours off your day with automation functionality that reduces time spent on the road, makes scheduling a snap, and automates tedious manual processes. Get paid faster and reduce delinquencies with automated follow-ups, an easy-to-use customer portal, and integrated payment solutions.
Learn more
NYLUS
Nylus provides an All-In One Centralized Operations Management Suit at a lower cost. We help optimize field crews by automating scheduling & dispatching, management of safety & training, e-work orders, invoicing, routing, project management, timesheet and much more. From unit scheduling for Hyrdovac trucks to chemical disposal routing, NYLUS will recommend the best and most effective system for your company from our 6 industry specific specialized dashboards. Stay connected to the main office using our mobile app and GPS devices, receive job notifications on any mobile device, use our in app messenger and communicate with field crew at any time. Capture e-signatures out in the field and send forms live to the office or to the site foreman. During implementation our clients will receive a designated account representative to manage onboarding, training and all aspects of the implementation.
Learn more
opsmanager
Business complexity requires an optimization strategy that instantaneously enhances growth and the quality of services provided. Integrating this radical software empowers you to do more, effortlessly, delivering better execution and insight into practices, nevertheless increasing client satisfaction and accelerating revenue growth. Operations Management (ops manager) is the most adept operations management software and the path to an optimum business transition, designed to simplify intricate tasks and deliver top-notch services. This radical software not only changes your work style but also keeps you stay focused on your business, giving you the flexibility to access the information you need, from anywhere, anytime. Likewise, have extra access and control of the entire business system that aids you to grow and accomplish timely goals. The technology like OPS is the backbone for any business to thrive and reach inordinate heights.
Learn more
YourRadar
YourRadar is a cloud-based, fully customizable workforce management software that improves the efficiency and profitability of small service businesses. Owners, managers, and dispatchers all have been appointed with the difficult task of organizing and scheduling the different tasks or jobs of workforce employees. It is on them to ensure that everything is running smoothly, yet at the same time be prepared for the unexpected. An important aspect of this is ensuring they have the right tools to mitigate the time spent on mundane tasks and fixing problems. By creating job completion estimates the person in charge of scheduling will know whether or not an employee is close to being over or under of their completion time. Instead of that employee being late for their next appointment, the scheduler will be able to see in real time who else is available and how far away they are from another job. This means less phone calls and more effective action.
Learn more
Integrations
No integrations listed.
Company Information
IVO
United States
ivo.co.nz/tech-cx-the-ideal-customer-experience
Videos and Screen Captures
Other Useful Business Software
Build Agents and Models on One Platform
Gemini Enterprise Agent Platform is Google Cloud's comprehensive platform for developers to build, scale, govern, and optimize agents and models. Choose from Google's most advanced models and third-party models like Anthropic's Claude Model Family.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online
TechCX Product Features
Field Service Management
Contact Database
Supported
Dispatch Management
Supported
Inventory Management
Supported
Payment Collection in the Field
Supported
Time Clock
Supported
Billing & Invoicing
Not Supported
Contract Management
Not Supported
Customer Database
Not Supported
Electronic Signature
Not Supported
Mobile Access
Not Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Not Supported
Service History Tracking
Not Supported
Work Order Management
Not Supported
TechCX Verified User Reviews
Write a Review-
Is good for customer service and fast in communication and easily accessing with nice design and time saving and management keeping
- Previous
- You're on page 1
- Next
