Audience
Companies, businesses and brands interested in a solution to improve their customer experience services
About TechCX
When it comes to delivering results in large projects most organizations struggle. At IVO we believe it doesn’t have to be this way. Not when the company engages the best specialist technology implementation partner to introduce the optimum technological solution into their business. From a company perspective, this delivers significant improvements in business processes, allowing a greater ability to forecast, plan and schedule, less downtime for employees, more on-time delivery, and less capital spent managing the entire process. When delivering operational efficiency and customer satisfaction, two factors combine the company enjoys an increase in both customer loyalty and profitability. The bottom line? Better business performance brought to you by the Digital Transformation experts at IVO. Our industry knowledge is second to none in our region, so we are uniquely qualified to support the most efficient implementation of Field Service Cloud.
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Integrations
No integrations listed.
Company Information
IVO
United States
ivo.co.nz/tech-cx-the-ideal-customer-experience
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online
TechCX Frequently Asked Questions
Q: What kinds of users and organization types does TechCX work with?
TechCX works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does TechCX support in their product?
TechCX supports these languages: English.
Q: What kind of support options does TechCX offer?
TechCX offers support via phone support and online.
Q: What type of training does TechCX provide?
TechCX provides training in the form of documentation, live online, in person, and videos.
TechCX Product Features
Field Service Management
Contact Database
Supported
Dispatch Management
Supported
Inventory Management
Supported
Payment Collection in the Field
Supported
Time Clock
Supported
Billing & Invoicing
Not Supported
Contract Management
Not Supported
Customer Database
Not Supported
Electronic Signature
Not Supported
Mobile Access
Not Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Not Supported
Service History Tracking
Not Supported
Work Order Management
Not Supported
TechCX Verified User Reviews
Write a Review-
4 out of 5 starsIs good for customer service and fast in communication and easily accessing with nice design and time saving and management keeping
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