TechCX

TechCX

IVO
4.0 out of 5 stars
Oracle Field Service TechCX

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Oracle Field Service:

About

Improve field service management with a set of intuitive, AI-powered tools for routing, scheduling, and managing field service technicians. Oracle Field Service makes it possible for field workers to deliver efficient and on-time customer service experiences every time.
TechCX:

About

When it comes to delivering results in large projects most organizations struggle. At IVO we believe it doesn’t have to be this way. Not when the company engages the best specialist technology implementation partner to introduce the optimum technological solution into their business. From a company perspective, this delivers significant improvements in business processes, allowing a greater ability to forecast, plan and schedule, less downtime for employees, more on-time delivery, and less capital spent managing the entire process. When delivering operational efficiency and customer satisfaction, two factors combine the company enjoys an increase in both customer loyalty and profitability. The bottom line? Better business performance brought to you by the Digital Transformation experts at IVO. Our industry knowledge is second to none in our region, so we are uniquely qualified to support the most efficient implementation of Field Service Cloud.
Oracle Field Service:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
TechCX:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Oracle Field Service:

Audience

Field service businesses
TechCX:

Audience

Companies, businesses and brands interested in a solution to improve their customer experience services
Oracle Field Service:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
TechCX:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Oracle Field Service:

API

Offers API Not Supported
TechCX:

API

Offers API Not Supported
Oracle Field Service:

Screenshots and Videos

TechCX:

Screenshots and Videos

Oracle Field Service:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
TechCX:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Oracle Field Service:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
TechCX:

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5
Oracle Field Service:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
TechCX:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Oracle Field Service:

Company Information

Oracle
Founded: 1977
United States
www.oracle.com
TechCX:

Company Information

IVO
United States
ivo.co.nz/tech-cx-the-ideal-customer-experience
Oracle Field Service:

Alternatives

TechCX:

Alternatives

opsmanager

opsmanager

Venitek Solutions
Oracle Field Service:
TechCX:
Oracle Field Service:
TechCX:
Oracle Field Service:
TechCX:
Oracle Field Service:
TechCX:
Key2Act

Key2Act

KEY2ACT
Oracle Field Service:

Categories

TechCX:

Categories

Oracle Field Service:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Not Supported
Customer Database Not Supported
Inventory Control Not Supported
Job Management Not Supported
Job Tracking Not Supported
Mobile Access Not Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
TechCX:

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Not Supported
Oracle Field Service:

Integrations

Oracle Service Supported
TechCX:

Integrations

Oracle Service Not Supported
Oracle Field Service:
Claim Oracle Field Service and update features and information
Claim Oracle Field Service and update features and information
TechCX:
Claim TechCX and update features and information
Claim TechCX and update features and information