Alternatives to Symplii

Compare Symplii alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Symplii in 2024. Compare features, ratings, user reviews, pricing, and more from Symplii competitors and alternatives in order to make an informed decision for your business.

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    Broadly

    Broadly

    Broadly

    Build a strong, lasting online presence and a reputation that helps you stand out in your area and win more business. Broadly helps thousands of local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews - all from one easy-to-use app that you can access from any device, anywhere. Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, templated messages, mobile invoicing, flexible customer financing options and so much more. Our app connects with the tools you already use and comes with dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you.
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    Get More Reviews

    Get More Reviews

    Get More Reviews

    Do you have customers, clients, guests or patients? Then Get More Reviews will work for your business. Collect new reviews & display your existing reviews straight from your website. Automatically share your best 5-star reviews as posts on your Facebook page. Get alerted when new reviews come in so you can take action and respond if needed. See how your business is performing and where you need to focus your efforts.
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    Starting Price: $99 per month
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    Rannko

    Rannko

    Rannko

    Rannko offers a simple and effective Review & Reputation software that builds on customer experience by taking control of your customer reviews, online presence with listings & overall reputation, everywhere it matters most. Our Mission By understanding the complexities of how reviews & accurate online information directly impact businesses, we're able to help build business better through a simple yet advanced set of review and reputation features. Reach new customers whilst helping you build the reputation you so rightly deserve. Why do businesses need more reviews? Businesses that have more reviews generally rank higher in search, businesses that have a high average of 4.5 stars and above rank even higher. Google and other sites alike also track your online reputation through your customer engagements, for example; your response rate or whether or not you answered a question on google my business. Rannko aides in helping you supercharge your reputation!
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    Starting Price: $49 / month
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    Tactical Moves Reviews

    Tactical Moves Reviews

    Tactical-Moves

    Aggregated reviews from all the top review websites. Know what your customers are saying. Generate a steady flow of positive reviews using several review request tools. Get your reviews emailed to you in real-time as they get posted to the top review websites. Manage and quickly respond to reviews from all the top review websites in one dashboard. Promote positive reviews to social media from your dashboard with a click of the mouse. Know your competitors. Monitor the feedback and reviews your competitors are getting from customers. Generate more positive reviews by requesting reviews through our email review request tool. Create custom review apps to spawn feedback from customers before they leave your store. Make sure all your online profiles are up to date with accurate information about your business.
    Starting Price: $39.00/month
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    Wombot

    Wombot

    Wombot

    You know consumers are relying on reviews and the internet more than ever before to inform their purchasing decisions. Ratings can be the difference between you or your competition growing or closing the doors. You can take complete control of your entire online reputation without doing much of anything different tomorrow than you are doing today. You know you need reviews but getting your customers to review used to be like pulling teeth, painful. What used to be a Burden is now an opportunity. It is now easy and painless for you to ask for and your customers to leave real reviews. The active reputation marketing system will automatically route each new review based on real-time reputation information to the review website where it will be most effective online and internalize the negative reviews as customer feedback that only you can see. Quickly respond to your customer's concerns instantly.
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    Elevatie

    Elevatie

    Elevatie

    It’s a fact—angry customers are more likely to leave a review than satisfied ones. You’re not powerless against bad reviews. Elevatie’s founder and CEO developed the software to improve the online reputation of his father’s business. In just 4 months, the star rating increased from a 2.2 to a 3.9 average, with a subsequent search engine traffic jump of 217%. The only way to represent your business accurately online is to get more reviews from your customers. We’ll help you set up a “review funnel” – that’s a fancy of way of saying that customers can choose from your available platforms where they want to leave their review, and if they want to leave multiple or just one. When you wait to respond to a negative review, it makes your business look even worse.
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    ReviewBuzz

    ReviewBuzz

    ReviewBuzz

    It’s easier than ever to get the most reviews on the sites that matter with one-click review requests, and text message communications. Send requests from your desk, or have your team send them from the field. Easily sort and filter by employee, location, review site and channel. Get alerts and quickly respond to negative reviews to create great customer experiences. A quick glance at all your KPIs lets you know exactly how your company and team are performing. Plus, get instant alerts and quickly discover actionable trends to grow your online reputation. Once you choose and prioritize the review sites you want, our system automatically directs customers to the one that works for them. A seamless experience for the customer means more reviews for you. Show off all of your reviews from across the web, along with your business information and social feeds, all in one place.
    Starting Price: $147 per month
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    ReputationStacker

    ReputationStacker

    ReputationStacker

    ReputationStacker is automated software that helps you get more reviews and feedback from your customers, improve their experience, and grow your business. Just add your customers into the dashboard and watch as the system sends them an email or text message with a single-questions survey. It automatically identifies your happy customers and sends them to the online review sites of your choice to post a review, while unhappy customers can let only you know what's wrong so you can fix it privately. Review monitoring notifies you when new reviews are posted to any online review site and logs them in your dashboard so you can manage your entire online reputation in one place. Our Review Stream widget allows you to show off your best reviews directly on your own website. You can even set the system to automatically share positive reviews on your social media pages.
    Starting Price: $69 per month
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    Rize

    Rize

    Rize Reviews

    Rize is a done-for-you service to generate positive reviews & attract more customers. Rize offers custom review response writing to save businesses time and effort! The tool allows you to efficiently solicit feedback from your customers via email, text message, in-store kiosk or even printable "review us" cards. The tool integrates with Every review site - and focuses on the sites that matter most to your business and in your industry. Whether you receive positive or negative brand feedback, responding to online reviews is critical to your business' online reputation. Show search engines and your target audience your commitment to customer satisfaction with Rize Review’s review response service, done by actual humans -- and not automated -- with years of online reputation management experience. Make it easy for customers to trust you. Ready to rise above the competition? Sign up for a risk-free trial and start managing your online reputation.
    Starting Price: $199/month
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    Guestmeter

    Guestmeter

    Guestmeter

    Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy. Not a customer yet? Please visit www.guestmeter.com and request a demo. Key features of Guestmeter app include: GUEST SATISFACTION SURVEY SOLUTION - Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.
    Starting Price: $49/monthly/per property
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    EmbedReviews

    EmbedReviews

    EmbedSocial

    EmbedReviews is a complete online review management software that can automatically generate all your customer reviews and display them in the form of a review widget on your website. It is an advanced online reputation management software that allows businesses to manage all their online reviews on one dashboard. You can automate the reviews process, manage it, do review monitoring, respond to your customer feedback from one spot, and receive real-time alerts every time there is a new review. No more manual copy-pasting of reviews. Just provide simple permissions to your social media platforms and review site accounts and let the system fetch all your reviews. The software will connect to your Google and Facebook accounts, generate the reviews, you can monitor reviews, and pick which one you want to be displayed. Users can collect reviews on any website in a web-collect form and send email or SMS requests for more.
    Starting Price: $29 per month
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    ReviewsOnMyWebsite

    ReviewsOnMyWebsite

    ReviewsOnMyWebsite

    ReviewsOnMyWebsite helps businesses monitor, request and display their online reviews to help increase social proof, build trust and get more customers. Stand out from the competition and let ReviewsOnMyWebsite help strengthen your brand's credibility and improve customer loyalty. More reviews and better ratings help businesses harness the power of the top online review sites to improve their website's visibility and ranking in search. Save time and money by managing all your reviews in one place. Respond to reviews with our AI review response assistant, turn your reviews into beautifully designed social media posts, and automate the process of asking for reviews from your customers.
    Starting Price: $9/month
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    GuestTouch

    GuestTouch

    GuestTouch

    Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA
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    BrandWizard

    BrandWizard

    BrandWizard.io

    A single automated platform for comprehensive reputation management and online presence. We find duplicates and fakes of your locations in order to always bring customers to the correct address, not to lose positions in search results and customer reviews. Collect reviews from popular digital services, receive notifications of new ones and respond to them from a single account. BrandWizard uses machine learning to identify the content of photos in your listings and allows you to send complaints and delete the irrelevant ones. Monthly analytical report on the status of your company’s online presence. Analyze how your competitors work with reviews and what is the rating of their locations to improve your reviews strategy. Connect your employees or franchisees to BrandWizard with the ability to distribute access rights.
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    review camp

    review camp

    June Commerce

    Find out how review camp’s software legitimately supercharges your online reviews & helps you win more business. People do research before buying from a company. Specifically, they look at reviews. So it makes sense that any other advertising you do, such as pay-per-click, SEO, direct mail, mass media, etc etc – will yield more customers & have a higher return if your internet reviews are more numerous & better. We firmly believe review camp should be the base of any advertising budget. Use our tailored process and your customized cards & script or email to ask for feedback from your customers. Facebook, Yelp, BBB & Google+, etc will rank in search engine results when someone researches your company, showing your overall rating. The added benefit: immediate trust with the customer. Plus, more reviews on major sites will help with your search engine rankings. Integrate with Mailchimp so you can collect email addresses & re-market.
    Starting Price: $99.00/month
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    Retamo

    Retamo

    Retamo

    Monitor, generate, and evaluate your company's online customer ratings easily and effectively with Retamo. Achieve the best possible reputation on the Internet. Take a look at how you can easily and effectively benefit from your company's reviews with Retamo. Monitor the customer ratings of your company and your competitors on over 50 rating portals on the Internet. Mobilize your satisfied customers to submit a positive rating on the rating portals of your choice. Strengthen your company's online reputation. Gain, even more, leads and new customers. Share positive reviews on social media or embed them directly on your website with just a few clicks. Analyze the performance and development of your company and your competitors using reliable key figures. Store the rating portals and social networks on which your company is represented and always keep track of all ratings. Have the ratings of your company displayed across platforms according to certain criteria.
    Starting Price: €19 per account per month
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    eKomi

    eKomi

    eKomi

    Join over 15,000 companies worldwide that have increased their search traffic and conversion rate by putting their trust in eKomi to collect verified, authentic product and customer ratings and reviews. eKomi offers a unique platform where consumers communicate their verifiable experiences to one another. eKomi charters one of the most elite, vast Customer Feedback Management teams which personally screens every single review collected, 24/7 for our clients. Activating Google's seller rating extension is crucial for businesses to thrive in the increasingly competitive online marketplace. For example, eKomi was granted the CeBIT Innovation Award by the Fraunhofer Institute and the Best of Innovation Award for IT. Just this year we won the LSA 2017 Ad to Action awards for our mobile SMS solution. These awards solidify eKomi as an industry leader in both design and delivery of unique, cutting-edge technology platforms.
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    AreTheyHappy

    AreTheyHappy

    AreTheyHappy

    AreTheyHappy is an online solution that replaces many tools that growth-focused hospitality brands use to manage their online presence. • Review Management • Social Media Management • Team collaboration & auto-updating tasks • Smart ticketing surveys • Automated reporting The versatile AreTheyHappy dashboard is powered by hospitality-specific artificial intelligence to identify key trends in customer feedback, influencer coverage and in-debt sentiment analysis and review tagging based on specifics (i.e. food, ambience, service, etc) One robust, easy to use toolkit to manage all your teams, in the office and in your locations, to align marketing, operations, and your front line teams. The out-of-the-box combination of Facebook, Instagram, Twitter but also TripAdvisor, Google My Business, Yelp, Facebook, + offline/face to face Reviews + surveys can make your team be more efficient and create amazing customer experiences. Start with a 14 days free trial
    Starting Price: €49/location/month
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    Yumpingo

    Yumpingo

    Yumpingo

    From your brand mission, to service execution, to customer satisfaction – manage, track, and influence the end-to-end experience of your customers to reach your business outcomes – then set more. Capture in-the-moment customer satisfaction across all digital channels with a user-friendly and mobile-optimized review process. Map real-time customer satisfaction data to business outcomes to make confident adjustments by shift or at scale. Capture robust, live insights of your brand’s operational performance across venue and brand to understand the impact on NPS and customer satisfaction and make incremental improvements to categories vital to your experience management and your bottom line. From Marketing to the GM, assign tasks, solve complaints, forward screenshots, and engage teams to close the loop on every conversation. Uncover the root cause of customer satisfaction to detect the ‘why’ behind every score.
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    SO Connect

    SO Connect

    SO Connect

    Get your local business found and chosen online. Control your business information on all platforms in one go. Manage and collect reviews to boost rankings! Instantly update business information on over 50 platforms - such as Google, TripAdvisor, Yelp & Facebook. Boost your star ratings and search ranking with more new reviews from satisfied visitors. Automatically collect email addresses, then stay in touch with appealing offers to keep them coming back. Collect your customers’ email addresses with WiFi login and stay in touch to keep them coming back. Gain access and insights from customers as they log into Wi-Fi. Send targeted and automated messages with offers and invitations. Build relationships that turn new visitors into regulars.
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    Bazaarvoice

    Bazaarvoice

    Bazaarvoice

    Redefining how brands and consumers connect, create and innovate. Your consumers' needs never stop evolving. And neither do we. Collect many types of user-generated content (UGC), including ratings and reviews, visual content, and shopper questions and answers. Leverage our sampling services and community to get more content, faster. Reach in-market shoppers early in the journey. Find consumers when they are in market, and deliver the best shopping experience. Capture more search traffic with authentic customer content search engines love. Be there in all the moments that matter. Connect with people so they buy with confidence, no matter where they shop. Ensure you have content wherever and whenever people research — in-store, on your site, and on social — worldwide. Put buyer insights to work. Learn about your shoppers using our robust tools. Develop better products, create more powerful marketing, and deliver inspiring shopping experiences.
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    Review Tool

    Review Tool

    Review Tool

    Your prospects search for your services online to find your business, you need 5-star reviews to show you are the right choice for them, the more, the better. Review Tool's reputation management software, helps you get more reviews. It's easy to send a review request with the Review Tool and it's easy for your clients to leave a review for you with it. Our reputation management software has everything you want to manage your online reviews under one roof. Gain insights into your competitors’ reviews and ratings see how you are doing compared to the top players in your market. Add reviews and rating schema markup to your site to gain a featured snippet on Google search results that shows your average star rating. Add unlimited users to your account and compare your employees’ performance in getting reviews via an interactive reporting dashboard.
    Starting Price: $69 per month
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    Stratus Local

    Stratus Local

    Click Rain

    Powerful review management for your business. Companies of all sizes use Stratus to generate, monitor, and manage their online reviews. Centralize reviews from sites that matter. Never miss another review. Stratus pulls all Facebook and Google reviews into one central location. This allows you to reply to reviews, receive notifications on new or negative reviews, and monitor overall ratings - all from within one platform. There’s a smarter way to reply to reviews. Response templates make responding to reviews as easy as selecting a template and posting your response. Set up your own custom response templates or use our pre-built options to speed up your workflow. Strong business growth is based on metrics that matter. Review performance metrics give you the full picture across all your locations and sentiment analysis helps you understand the attitude or mood behind reviews.
    Starting Price: $39.99 per month
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    YouReview

    YouReview

    YouReview

    YouReview is the world’s most effective review management software. This DIY reputation tool allows business owners to monitor, manage, and grow their business online by generating 5 star reviews and deferring negative reviews. Our methods are so fast and seamless, that your customers leave reviews without feeling bothered. Powerful online listing tool ensures your business information is accurate, available and optimized. Automatically enlist your customers to leave you a review through text or email. More positive reviews build your online rankings and trust. 88% of consumers consult online reviews before they purchase local services. Gain the persuasvie power of postive reviews on your site. YouReview’s Dashboard is a central hub for your critical review data and analytics.
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    Reviews Manager

    Reviews Manager

    Reviews Manager

    Reviews Manager simplifies online review management for businesses, automating feedback collection via email and SMS and guiding customers to share their experiences on major platforms, including Google, Facebook, Yelp, TripAdvisor, HomeAdvisor, Airbnb, Etsy, Booking.com, Homestars, and Zillow. Reviews Manager’s centralized dashboard aggregates reviews enabling businesses to monitor, respond, and share feedback efficiently. Designed for businesses of all sizes, Reviews Manager offers in-depth analytics, AI-powered response suggestions, and seamless integration with popular website builders. Enhance your online reputation, improve customer engagement, and drive business growth with Reviews Manager's comprehensive review management software.
    Starting Price: $40
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    DAC Reputation Management
    For multi-location businesses, monitoring and responding to online reviews can be an incredibly tricky, time-consuming, and—let’s face it—expensive task. With multiple review sites to keep track of and numerous reviews piling up on a daily basis, it can become almost impossible to keep up. DAC’s Reputation Management platform makes it possible for brands with multiple locations to quickly and efficiently pinpoint problems, take appropriate action, and track performance at every single location. You can conveniently monitor, manage, analyze, and mitigate bad reviews—and promote positive ones—in a single tool. Monitor and manage reviews across all major online review sites, including Google, Yelp, Facebook, TripAdvisor, and more. Respond immediately and efficiently, saving time and money—no need to visit each review site individually. Utilize pre-populated review responses to save even more time.
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    Reeview

    Reeview

    Reeview

    Reeview uses the power of behavioural psychology to help business owners generate more online reviews from their customers at a scale never seen before. Businesses can easily build a constant stream of positive reviews using the power of sms, email and automation, leading to a stronger reputation, higher ranking and more sales. Online reviews provide your business with visibility and credibility. Reviews help your business appear in front of your potential customers on search engines and help them choose you over your competitors.
    Starting Price: $49 per month
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    Reputation.ca

    Reputation.ca

    Reputation.ca

    How often have you looked at a product or company and Googled “company name + reviews” before purchasing? How often have you Googled a company for another reason to see a star rating come up on the sidebar of the results? Reviews are an essential part of each and every business plan. Whether you are a restaurant, tech product, business owner or anything in between, your customers, clients or future employees are looking at reviews of your business. We offer software and services designed to improve your ratings on Google Reviews, TripAdvisor, RateMDs, Facebook Reviews and many more industry-specific reviews websites. We can help you establish the first impression you deserve with our reviews management plans.
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    Empower Reviews

    Empower Reviews

    Empower Reviews

    EmpowerReviews is an automated reputation management platform, developed to empower business owners to proactively control and expand their reputation. Our technology allows small business owners to request and manage positive reviews, address negative reviews and develop their brand reputation online. We make it easy, so you can focus on your business! Maximize efficiency - eliminate countless hours needed to generate positive reviews. Customers automatically receive a simple form to provide feedback. Customer feedback and online reviews are gathered a central control panel that displays the rating scores and reviews. Positive reviewers are automatically signed in and routed to Social and Directory sites like Google and Facebook. Email notifications provide real-time alerts when feedback is provided. Negative reviews are captured for internal use, but are not published.
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    TrueReview

    TrueReview

    TrueReview

    Easily create SMS & Email review or survey requests and set up smart drip campaigns to get more customer reviews and feedback. Make it easier for happy customers to leave a review by qualifying them first. Give unhappy customers a quick way to provide direct feedback to avoid a negative review. Through your review requests, customers can leave reviews on websites you specify, like Facebook, Google, Yelp or any website you add. Segment customers into happy and unhappy customers. Easily show happy customers your review websites, or collect direct customer feedback from unhappy customers and avoid negative reviews. Connect your favorite CRM software with TrueReview, sit back and let the app automatically send review requests to your customers or create new contacts in your contacts page whenever you complete a job, close a ticket, get paid for a service, or any other trigger that you select in your CRM.
    Starting Price: $23 per month
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    LocalReviews

    LocalReviews

    OneLocal

    Earn reviews on key platforms faster than ever before. Our reputation management system automates your review generation process, allowing you to collect, review and respond to customer feedback — all in one place. People trust reviews over any other form of advertising. Potential customers need to be assured they're making the right purchasing decision. We help you give your customers the assurance they need by encouraging them to leave positive reviews on your public platforms. 92% of prospective customers check online reviews before making a buying or hiring decision. LocalReviews Features. Collect feedback from your customers’ preferred channels and manage your online reputation with our best-in-class dashboard. Generate hundreds of reviews. Our reputation management system never misses an opportunity to collect reviews from your customers. Posting on cruise control. With just a few clicks, customer reviews are posted to popular review sites.
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    Wooflo Pro

    Wooflo Pro

    Wooflo

    Is your local business finding it hard to attract new customers? With 85% of consumers trusting online reviews as much as personal recommendations, your online reputation is crucial for success. Poor visibility and negative feedback can significantly hinder growth, but Wooflo Pro is here to help. This AI-powered platform is designed specifically for local businesses, providing essential tools to generate, monitor, and respond to reviews across multiple platforms. With Wooflo Pro, you can effectively manage your online presence& enhance your reputation. Key Features: ✅ AI-Powered Review Management ✅ Business Location Management ✅ Integration with 20+ Review Sites ✅ Advanced Negative Feedback Protection Review Management Tools ✅ Multichannel Review Management ✅ Review Generation Tools ✅ Comprehensive Insights & Analytics Local SEO Enhancement ✅ High GMB Rankings ✅ Enhanced Visibility ✅ Dynamic Review Showcase on Website & Social Media
    Starting Price: $29 per month
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    Kiyoh

    Kiyoh

    Kiyoh

    With Kiyoh‘s review system, you can show everyone how enthusiastic customers are about your webshop. Online reviews give new customers the confidence to order from you. Try out our user-friendly system and experience for yourself how your online shop can benefit. Reviews are the online version of word-of-mouth advertising! Improve your presence and findability on Google. Reviews help gain the confidence of a new customer. Thanks to reviews, you discover what is important to your customers. This helps you improve the quality of your webshop.
    Starting Price: €24.95 per month
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    TrustLoop

    TrustLoop

    TrustLoop

    Feedback & review automation built for tech, powered by AI. Build social proof by capturing more positive reviews. Gather internal feedback at the most opportune times, and only when customers are not completely satisfied. If a user is happy, then we will route them to leave a 5-star review on your 3rd party review platform of your choice. Our AI integration will automatically surface actionable insights from the feedback and reviews. Customize your popup widget with your own CSS, and never slow your site down. Only 2 lines of code are needed. Set it on autopilot and forget it. Download reports, review analytics, and see the feedback and 5-star reviews come in. Easily edit any part of the survey, widget, and landing page. Add a link to your email sequences or dashboard. Survey builder is intuitive and smooth, easy to set up in one minute or less, fully customizable, and easily editable.
    Starting Price: $27 per month
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    Review Ninja

    Review Ninja

    Review Ninja

    Review Ninja integrates with social media accounts and makes communication between businesses and consumers hassle-free and effective. Take control of customer interactions with tools that increase brand trust and exposure on popular review sites. A simple, user-friendly dashboard provides real-time updates on listings, interactions, and rankings. We help you to broadcast happy customer reviews across the internet by automatically directing those with positive things to say to the review sites that matter most. With Review Ninja, you get access to simple, user-friendly dashboards which provide you real-time updates on your listings, interactions, and rankings. Review Ninja integrates with your social media accounts. View all interactions in a single dashboard and be able to respond to your clients in a timely (not time-consuming) manner. Your dashboard will provide you with a quick, but insightful, overview of how people really think about you and your business.
    Starting Price: $20.00/month/user
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    Kydos

    Kydos

    Kydos

    97% of consumers read reviews before making a purchase. With 9 out of 10 people trusting those online reviews as much as word of mouth, it’s more important than ever to gather reviews. Easily send requests via SMS Text or Email. Your clients will receive a message asking them to review you online. See and respond to all reviews posted, regardless of the platform. Manage all your online reviews in one easy dashboard. Get notified immediately when someone leaves a review for you online or fills out a customized feedback form. We’ve brought together the essential elements of online reputation management and are make it easy for you to take control of how customers see your business. Our dashboard helps you easily get and manage online reviews, address feedback from customized forms, and keep your information up to date on 50 online directories. We know how hard you work on your business, which is why we put the power of reputation management back into your hands.
    Starting Price: $300 per month
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    SendUsReviews

    SendUsReviews

    SendUsReviews

    SendUsReviews is an innovative customer satisfaction management platform that's specifically designed to help small and medium-sized appointment-based businesses increase their customer satisfaction and Google review profile. Our platform uses SMS surveys to collect feedback from customers after their appointments, making it easy for businesses to identify areas where they're excelling and areas where they can improve. One of the key benefits of SendUsReviews is its ability to increase customers' bottom line by boosting their exposure on Google. By collecting more positive reviews, businesses can improve their online reputation and attract more customers to their doorstep. With more and more customers turning to the internet to research businesses before making a purchase, having a strong online presence has never been more important.
    Starting Price: $99/month for 15 appointments
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    Score My Reviews

    Score My Reviews

    Score My Reviews

    Getting reviews doesn’t have to be complicated or require you to hire more staff—you can quickly get them using our online reputation management system. To start the process, login to your dashboard from any device and simply enter your customer’s name, email and/or mobile number and we’ll handle the rest. Your customer receives an email, text message or both, asking them whether they would recommend your business to others or not. Positive responders are instantly probed to leave a review. When the customer indicates that he/she would recommend you, our system directs them to your review sites like Facebook, Google, Yelp or any other review site of your choice.To make it easy for the customer to leave feedback, our system takes the customer directly to the review box. This eliminates the need for the customer to look you up online and find the right area to leave the review. With our platform the customers can see your review sites and leave feedback within a matter of seconds.
    Starting Price: $39.00 per month
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    Cloutly

    Cloutly

    Cloutly

    Cloutly is the most powerful way to get more reviews. Asking for reviews doesn't have to be boring, transactional and impersonal. Cloutly helps you cut through the clutter, send personalised video review requests and see all your feedback in one place. Your customers get hundreds of promotional emails every day. Why add to the clutter, when you could stand out instead? - Send personalised text or video review campaigns to your customers that get opened, noticed and remembered. - Never follow-up manually again. Create multi-step, multi-channel review campaigns. - Segment and tailor outbound campaigns by category, service or customer type for maximum relevance. - Get reviews virtually anywhere and keep track of what people are saying across 40+ review sites - Outrank your competitors in search results and become the first choice when people compare you online. Get started free for 14 days > cloutly.com
    Starting Price: $29 per user per month
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    Famepilot

    Famepilot

    Famepilot Internet

    Keep your customer experience organized in Famepilot. We handle tons of feedback every year for forward-thinking businesses around the world. 85% of customer interactions with your business are now taking place on your Google, Facebook, Twitter, Zomato, Apple, Bing and other location-specific and review pages– but, NOT on your website. Connect with the customers who promote your brand digitally. Famepilot helps automate the customer feedback process to capture your Net Promoter Score®, Sentiments over a period, Testimonials ,Online Reviews and Online Reputation. Famepilot monitors Google, Facebook, Twitter, and 20+ review sites for your business activities. We are increasing this list fast. You can suggest your industry specific site. Reply to all your customers who posted reviews any where online from a single Famepilot platform. Park comments for Employees to respond. Don't leave any customers unanswered.
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    Real Review Response

    Real Review Response

    Real Review Response

    Reviews and responses have a major impact on your business and are a major decision point for your customers. Real Review Response can help you get more reviews and make sure all reviews are responded to with great customer service, re-marketing, and SEO. An online reputation management platform that cultivates trust, establishes credibility and drives growth through genuine customer connections, automation, and connecting with top-tier writers and creatives. Easily input emails into the platform, or in most cases, we can connect to your current system to send emails to your customers. Then our amazing writers respond to every review with great customer service, re-marketing other products/services, and SEO. Our platform connects via API to top review platforms and pulls those into R3. Once there, our vetted & trained writers, cultivate responses that show empathy, utilize keywords for SEO, and look for opportunities to re-market other services.
    Starting Price: $4.99 per month
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    brainer

    brainer

    brainer

    brainer enables businesses to manage their reputation and engage with customers in real-time. It’s a social reputation tool where customer feedback and reviews become an opportunity for businesses to build stronger relationships with their customers, understand their needs, and meet these more comprehensively. brainer will save you countless wasted hours so you can focus on what really matters, your business and family. No longer do you have to spend a lot of time navigating through a complicated dashboard. brainer allows you to simplify your business review experience. brainer helps you make sense of all the review data and information you gather from multiple sources about your locations, without having to look at a boring spreadsheets or complex graphs. We collect and store all your locations’ review information in one place and present it to you in an easily-digested format.
    Starting Price: $29.99 per user per month
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    pulseM

    pulseM

    pulseM

    The #1 Reputation Management Platform Built For Home Services. Easily connect with industry-leading field management software. Instantly manage customer service interactions from any device. Turn customer reviews into your competitive advantage. Our platform humanizes service interactions to help your business meet the modern home owner’s expectations for “personal service”, and, in turn, collect authentic customer reviews. Notifying homeowners about upcoming appointments, and providing personalized technician bios provides them with a sense of added comfort and security. Automatically requesting feedback from customers after appointments can significantly increase the chances they will leave you an online review. Helping your social media presence and lead generation. More leads amounts to more revenue. Consistent and genuine reviews help build your brand.
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    Partoo

    Partoo

    Partoo

    Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale! Automatically distribute information about your establishments on major directories, GPS, search engines, social networks, and review sites. Centralize the reviews left on your establishments whether they come from Google, Facebook, or TripAdvisor. Get regular reports, analyze them and respond to them from a single interface. Encourage your satisfied customers to leave you positive reviews on Google Business Profile. Optimize your website with a store locator and customizable pages per location. Make your point of sales stand out on the queries associated with your activity. Centralize messages received on Google Business Profile and easily reply to them centrally or locally. Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale!
    Starting Price: Free
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    Field Solution Group

    Field Solution Group

    Field Solution Group

    Use positive reviews to keep your business ahead of the competition. Build trust over the competition with more positive reviews effortlessly. Search engines will recognize your “be everywhere” positive online presence and reward you by boosting your search ranking and having your business show up as the recommended choice for prospective customers. Boost your local search ranking while easily monitoring your business's reputation on 300+ review sites. Make sure your business is showing up when and where it matters most to prospective customers. 30 customers can be lost by just one bad review. Allow your business the ability to amend any negative experience a customer had before the customer goes online. With our automated funneling capability, we help your business get a second chance. We help you turn those negative experiences into a positive one by connecting you right away with the unhappy customer.
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    Home Care Pulse

    Home Care Pulse

    Home Care Pulse

    Get detailed, unbiased feedback from your clients and caregivers. Gather feedback, track trends, increase client loyalty, and retain more caregivers—all while freeing up time for you and your staff. Combine caregiver feedback with training to retain caregivers and provide a better care experience. We’ve merged with award-winning training provider In the Know to offer training that helps you act on client and caregiver feedback, for both online and in-person settings. Monitor, respond to, and generate online reviews from across the web in one convenient platform. 9 out of 10 consumers are looking at reviews online before they make a purchase. Build a powerhouse online reputation. Third-party surveys are more accurate, more reliable, and take less of your time. Get the peace of mind that comes from having a constant pulse on your clients and caregivers.
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    Superchat

    Superchat

    Superchat

    Reach your customers on all channels, gain more ratings, communicate quickly and easily. Everything via one platform. The classic contact form is outdated. Create a direct line to your customers with the Superchat webchat. Make it easy for potential customers to get in touch with you - directly via your website. Reviews are the best way to build trust for your business. With Superchat, remind your happy customers to rate you via text - all from one inbox. The Superchat software is developed in Berlin and our servers are located in Frankfurt. Our team is available for you at any time and accompanies you intensively during the implementation phase and beyond. Your data is safe. Our servers are encrypted multiple times and back-ups are made regularly.
    Starting Price: €79 per month
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    WebPunch

    WebPunch

    WebPunch

    At any point along the customer journey, receive real-time customer feedback to measure what’s going right and what could be better. With this feedback, you can correct any potential issues for a customer before their journey is done. Collect, quantify, and view your customer feedback to make data-driven decisions about your business. Address specific areas that need improvement and recognize areas of success. Convert your customer’s positive feedback into online reviews like Google, leading to more recommendations, repeat customers, and revenue. When your customers write you a review, let our team of professional writers respond on your behalf. Not only does this make a connection with them and helps you look great in the eyes of potential customers, it also improves your SEO. WebPunch is worldwide, from across the US, Mexico, and all the way to Russia. Although we are fully remote, our team makes plenty of time to get together online for the best activities.
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    Zembra

    Zembra

    Zembra

    Once you request reviews from a page, we will continuously monitor incoming and deliver changes at no extra cost. You get the data exactly as published. No more, no less. Enjoy clean and accurate data without noise or trailing HTML. We partner with major platforms and have watchdogs that monitor data changes. Content is always shipped promptly at an unbeatable speed. It is our priority to provide our customers with the latest generation reputation management API that boosts growth and increases team productivity. We help our customers focus on what matters the most to them and let us take care of getting them the data they need to succeed. Whether it's all businesses that match your keywords or target business, we scan all supported networks and match results with the highest fidelity compared to native lookups. With a simple one-time call, get promptly all the reviews. Rating texts, recommendations, timestamps, authors, replies, edits, translations, images, and more.
    Starting Price: $1 one-time payment
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    Signpost

    Signpost

    Signpost

    Signpost is the complete solution used by thousands of local businesses to get more reviews and grow revenue. Using Signpost’s smart CRM and automated text and email marketing, over 20,000 local businesses have improved their ratings by 34%, increased their revenue by 14%, and grown their contact list by 3.3X, on average. US-based receptionists are ready at answer calls on behalf of your business. Stop spending hours each day searching through various inboxes. Capture leads while you’re on the job, after hours, or any time in between. Create custom campaigns to re-engage prospects and existing customers. Thousands of businesses trust Signpost with their customer communication. Request a personalized consultation with our team. Manage your customer communications, from lead to customer to repeat business. All the tools you need to beat the competition, all in one place.