Symplii vs. TrueReview Comparison


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		Related Products Birdeye Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. 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Bridge empowers organizations to move beyond basic compliance checkboxes to create lasting and continuous upskilling that helps them stay ahead of the curve. Unlike traditional standalone LMSs, Bridge consolidates learning management, AI-powered skills mapping, and continuous performance reviews into a single ecosystem. By embedding structured 1on1 agendas, goal tracking, and career pathing into daily workflows, Bridge turns managers into coaches and drives employee-led growth. Bridge operates on a secure, scalable AWS cloud, comes with a top-rated mobile app for frontline workers, and is easy for admins and learners alike to use. 548 Ratings Visit Website SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 3,089 Ratings Visit Website NinjaOne NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. 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Automate service notifications, follow-up messages, collection notices, review requests, and many other daily tasks to simplify running your business. Post payments, resend emails, upload and send attachments, two-way text, and much more from a powerful customer account. Use our Recruiting, Street-Level Lead Tracking, Area Management, Video Training, and Leaderboards to manage your Door-to-Door efforts. 45 Ratings Visit Website Summ Summ (formerly Crypto Tax Calculator) is an advanced crypto & equities tax platform that simplifies tracking and reporting across all your brokers, exchanges, wallets, and DeFi activity. With support for over 3,500 integrations, Summ imports your full transaction history and automatically generates audit-ready reports built to align with IRS tax guidelines. Users can review trades, identify tax-saving opportunities, and download accountant-approved forms including 8949, 1040, capital gains summaries, and more. 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About Get more from your digital ad spend with happy customer experiences. Maximize your advertising spend by investing in customer reviews, and the post-purchase customer experience. With Symplii you have everything you need to turn reviews into high-value customers. Getting more positive online reviews has never been easier with Symplii. We have helped thousands of businesses increase their online reviews to bring them more traffic and more sales. The results are in. Our customers report more impressions, more conversions, and more customer satisfaction with Symplii’s cloud review software. Highest open rate in the industry at 96.4%. A steady flow of new reviews to boost your SEO so customers can find you easily. High ratings ensure they choose you over your competitors. Request reviews in seconds or even automatically through our software integrations. With automatic new review alerts, you can respond to negative reviews instantly to solve problems before they become problems.	About Easily create SMS & Email review or survey requests and set up smart drip campaigns to get more customer reviews and feedback. Make it easier for happy customers to leave a review by qualifying them first. Give unhappy customers a quick way to provide direct feedback to avoid a negative review. Through your review requests, customers can leave reviews on websites you specify, like Facebook, Google, Yelp or any website you add. Segment customers into happy and unhappy customers. Easily show happy customers your review websites, or collect direct customer feedback from unhappy customers and avoid negative reviews. Connect your favorite CRM software with TrueReview, sit back and let the app automatically send review requests to your customers or create new contacts in your contacts page whenever you complete a job, close a ticket, get paid for a service, or any other trigger that you select in your CRM.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Brands that want to maximize their advertising spend by investing in customer reviews, and the post-purchase customer experience	Audience Reviewing platform for companies wanting to request reviews for any website, receive direct customer feedback and reduce negative reviews
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $29 per month Free Version Not Supported Free Trial Supported	Pricing $23 per month Billed annually Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 3.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 2.0 / 5 support 4.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Sends out MMS and SMS text invitations with Google review links to get them from your happy customers. Cons They need to update the UI/UX because it's outdated.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Elevatie Founded: 2017 Canada symplii.io	Company Information TrueReview Founded: 2019 United States truereview.co
Alternatives ReputationStacker	Alternatives RepuClinic Donskee Technology Solutions
Rannko	Pozative Adit
Reputation.ca	Guestmeter
Rize Rize Reviews	ReviewPace
Wombot View All	Score My Reviews View All
Categories Reputation Management Supported Review Management Supported	Categories Reputation Management Supported Review Management Supported
Reputation Management Features Campaign Management Not Supported Gamification Not Supported Response Management Supported Review Generation Supported Review Monitoring Supported Sentiment Analysis Not Supported Social Media Metrics Not Supported Social Media Monitoring Not Supported White Label Not Supported Review Management Features Campaign Management Not Supported Dashboard Supported Negative Feedback Management Supported Response Management Supported Review Monitoring Supported Review Notification Supported Review Request Supported Sentiment Analysis Not Supported Social Sharing Not Supported White Label Not Supported	Reputation Management Features Campaign Management Supported Gamification Not Supported Response Management Supported Review Generation Supported Review Monitoring Supported Sentiment Analysis Not Supported Social Media Metrics Not Supported Social Media Monitoring Supported White Label Not Supported Review Management Features Campaign Management Supported Dashboard Supported Negative Feedback Management Supported Response Management Supported Review Monitoring Supported Review Notification Not Supported Review Request Supported Sentiment Analysis Not Supported Social Sharing Not Supported White Label Not Supported
Integrations Acuity Scheduling Not Supported Axis LMS Not Supported Facebook Supported Gmail Supported GoCanvas Not Supported Google Contacts Not Supported Google Sheets Not Supported Housecall Pro Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported LionDesk Not Supported Mailchimp Not Supported ServiceTitan Not Supported Setmore Not Supported Simpro Not Supported Square Payments Not Supported Show More Integrations View All 2 Integrations	Integrations Acuity Scheduling Supported Axis LMS Supported Facebook Not Supported Gmail Not Supported GoCanvas Supported Google Contacts Supported Google Sheets Supported Housecall Pro Supported HubSpot CRM Supported HubSpot Customer Platform Supported LionDesk Supported Mailchimp Supported ServiceTitan Supported Setmore Supported Simpro Supported Square Payments Supported Show More Integrations View All 14 Integrations
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