Audience

Financial services institutions, pharmaceuticals, and firms in heavily regulation industries

About Symphony

Symphony Communication has 4 interconnected platforms; Messaging, Voice, Directory, Analytics. The software is designed for the financial services industry.

Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working.

Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds.

Symphony is trusted by over ½ millions users and 1,000 institutions, including 10/10 of the world's largest investment banks.

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Pricing

Free Trial:
Free Trial available.

Integrations

API:
Yes, Symphony offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5
More Reviews Write a Review

Company Information

Symphony Communication
Founded: 2014
United States
symphony.com

Videos and Screen Captures

Play Video Symphony Messaging - Mobile & Desktop Symphony Messaging - WhatsApp Integration Symphony Messaging - SMS Integration Symphony Messaging - Integrations with Microsoft Teams, Zoom, TradingView and more Symphony Messaging - DCGA Archiving
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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Support
24/7 Live Support
Online

Symphony Frequently Asked Questions

Q: What kinds of users and organization types does Symphony work with?
Q: What languages does Symphony support in their product?
Q: What kind of support options does Symphony offer?
Q: What other applications or services does Symphony integrate with?
Q: Does Symphony have an API?
Q: Does Symphony have a mobile app?
Q: What type of training does Symphony provide?
Q: Does Symphony offer a free trial?

Symphony Product Features

Collaboration

Chat / Messaging Supported
Contact Management Supported
Real Time Editing Supported
Task Management Supported
Video Conferencing Supported
Brainstorming Not Supported
Calendar Management Not Supported
Content Management Not Supported
Document Management Not Supported
Project Management Not Supported
Version Control Not Supported

Employee Communication Tools

Audio / Video Conferencing Supported
Chat / Messaging Supported
Employee Directory Supported
File Sharing Supported
Knowledge Management Supported
Surveys & Feedback Supported
Activity / News Feed Not Supported
Blogs Not Supported
Event Calendar Not Supported
Newsletter Management Not Supported

Internal Communications

Chat/Messaging Supported
Employee Directory Supported
Telephony Supported
Video Chat Supported
Voice Chat Supported
App Integration Not Supported
Blogs Not Supported
Email Management Not Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported

Team Chat

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Search / Filter Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported
Payments Not Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Not Supported

Team Communication

Audio Calls Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Supported
Video Conferencing Supported
Activity / News Feed Not Supported
Calendar Management Not Supported

Symphony Verified User Reviews

Write a Review
  • Gaurav M.
    Associate
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good app but there are alternatives"

    Edited 2020-05-26

    Pros: The ability to not be bounded by organizational contacts and connect with outside vendors.
    The ability to share media/code over IM.
    Search text in IMs

    Cons: The timing is sometimes off. The way it works, the latest comment should be at the bottom of the chat window but that is not always the case. The only way to reach such messages is to click on the message from recent window and the message is somewhere in between two vague dates. But a restart of app fixes it

    Overall: Our organization uses this extensively and the ability to install it over any mobile device is an added feature. The app is cross-platform and is intuitive.

    Read More...
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