Audience
Companies with 20 to 10,000 employees that have high-value or complex customer conversations, or those operating in regulated industries such as banking, finance, insurance, and healthcare.
About Spoke Phone
Spoke is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Spoke integrates with everything, personalizing conversations, driving productivity, and ensuring compliance. Trusted for over 250,000 conversations every day with features such as calls, SMS, WhatsApp, Team Inbox, programmable routing, Personalized IVRs, caller insights, forms, analytics, +more.
The Problem
Today, only a small portion of your employees are equipped or have the skills to have highly-contextual, complex, and personalized customer conversations.
The Solution
Spoke empowers every employee with the information and skills to hold high-quality compliant conversations that drive positive customer and business outcomes.
Pricing
Starting Price:
$15 per month
Pricing Details:
Mix-and-match licensing allows you to buy the right license type for each user so you're not wasting money buying features some users won't use. Host on Spoke or deploy to your Twilio Account.
Free Trial:
Free Trial available.
Company Information
Spoke Network
Founded: 2016
New Zealand
spokephone.com
Videos and Screen Captures
8x8
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OnSIP
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Product Details
Platforms Supported
SaaS
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
Spoke Phone Frequently Asked Questions
Spoke Phone Product Features
Business VoIP
Call Recording
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Parking
Contact Management
SIP Trunk
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Automatic Fail-over Routing
Telephony
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP
Voice & Data Integration
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Predictive Dialer
Telemarketing Management