NMIS
FirstWave’s NMIS is a complete network management system that provides fault, performance, and configuration management, performance graphs, and threshold alerts. Business rules allow for highly granular notification policies with many types of notification methods. NMIS consolidates multiple tools into one system, ready for Network Engineers to use. Scalable, flexible, open, and simple to implement and maintain, NMIS is the Network Management System that underpins the operations of over one hundred thousand organizations worldwide – making it one of the most widely used open-source Network Management Systems in the world today.
FirstWave enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.
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Vivantio
Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across B2B Customer Support, IT, HR, Facilities, Finance, and Legal.
By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence.
The platform scales to meet the complex business needs of large, multi-site organizations, especially during periods of high growth.
Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.
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Device42
With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time.
As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.
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Cruz Operations Center (CruzOC)
CruzOC is a scalable multi-vendor network management and IT operations tool for robust yet easy-to-use netops. Key features of CruzOC’s integrated and automated management include performance monitoring, configuration management, and lifecycle management for 1000s of vendors and converging technologies. With CruzOC, administrators have implicit automation to control their data center operations and critical resources, improve network and service quality, accelerate network and service deployments, and lower operating costs. The result is comprehensive and automated problem resolution from a single-pane-of-glass. Cruz Monitoring & Management. NMS, monitoring & analytics -- health, NPM, traffic, log, change. Automation & configuration management -- compliance, security, orchestration, provisioning, patch, update, configuration, access control. Automated deployment -- auto-deploy, ZTP, remote deploy. Deployments available on-premise and from the cloud.
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