Audience
IT security teams in search of a solution to improve all their network operations and increase security
About SeamlessDesk
SeamlessDesk is an affordable cloud-based help desk software that allows you to reach your companies support goals with intuitive and rich-featured software. Unlike other help desk software, SeamlessDesk does not restrict you with high priced package plans to obtain the features you want or need. We provide you with unlimited access to every feature we have regardless of the package you choose. Simply tell us how many agents you need and that's it. Automation Rules allow you to create fully customizable workflows that will trigger when specific criteria are met, enabling you and your team to stay focused on what’s important. Agents and end-users can generate tickets and requests quickly and easily via the web portal, the self-service portal, email, the mobile application, or social media platforms. Grant self-service portal access to your end-users so that they can search your Knowledge Base, submit tickets, view the status of a current ticket, and more.
Pricing
Starting Price:
$19.00/month/user
Pricing Details:
Priced by package of agents (3 at a time) Unlimited access to all features
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Seamless Desk
Founded: 2017
United States
www.seamlessdesk.com
Videos and Screen Captures
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The interface is clean and structural. Navigation consists of selecting an application, project level and view layout. Breadcrumbs will indicate where you are in OneDesk. Tickets and tasks are 'Items' while organization, portfolio, project and sub-folders are 'Containers'. OneDesk is easy to use and quick to set up. The learning curve depends on the complexity of the workflows you create.
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ServoDesk
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- Manage multiple data channels from one easy to use interface.
- Roles based access to tickets.
- Email integration with automated ticket creation and acknowledgements.
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Not to mention our market leading support, don't waste time reviewing thousands of documents online give us a call.
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Product Details
Platforms Supported
SaaS
Android
iPhone
iPad
Training
Documentation
Support
Phone Support
Online
SeamlessDesk Frequently Asked Questions
SeamlessDesk Product Features
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Community Forums
Live Chat
Real-time Chat