Alternatives to SBank CRM
Compare SBank CRM alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to SBank CRM in 2025. Compare features, ratings, user reviews, pricing, and more from SBank CRM competitors and alternatives in order to make an informed decision for your business.
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eAlicia
eAlicia
Evaluate and control the profitability of your business by facilitating decision making. Get a global view by measuring customer satisfaction and the quality of your services/products anywhere in the world. All the information at your fingertips, to have data in real-time. Predict any problematic situation, react and design effective action plans. Understand how you are impacting and how satisfied your customers are perceiving. Evaluate employee satisfaction, react and find solutions in time by improving productivity with a smile. Perform product tests, analyze the behavior of your users and get a good positioning in front of the competition. Implement all security and anonymity controls for your surveys. -
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R Systems
R Systems
R Systems’ aim is to enable organizations to not only identify hindrances in the customer journey but also mitigate them to improve loyalty & long-term profitability by harnessing the power of AI, data analytics, Natural Language Processing (NLP) & Deep Neural Networks (DNN). Understanding the essence of customer experience helps you augment the way people respond to your brand in terms of engagement, loyalty, and retention. Organizations need accurate data and metrics to discern, gather, and analyze customer data for gaining actionable insights and making educated decisions to retain and acquire customers. Our data analytics framework will help you improve First Contact Resolution (FCR), reduce customer effort, optimize self-service options, and handle seasonal spikes in demand. With R Systems on your side, your customer experience will get better with every single interaction. Our services enable you to gather data from customer interactions to gain insights into behavior. -
3
Spade
Celtycs Outsourcing Services
Compares performance among peers, internally within the organization and externally among the industry. It is of utmost importance for any service company to protect its customers, agents as well as its own organization. You can do all this including compliance tracking, adherence and breaches. Understand how each partner or vendors are performing using our proprietary multiple level multiple owner scoring methodology. Understand drivers for customer loyalty through surveys as well as Spade deep dive analytics. We have a comprehensive set of reports that can be used to derive the loyalty of your customers.Perform deep dive analysis, find the root cause, identify the most common pit-falls, and make training need analysis. Also with Spade analytics there will be no questions unanswered. -
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Lynx Trading Platform
Lynxspa
The Trading Platforms allow to control and manage all sales processes of banking, financial and insurance products, by a deep understanding of the various channels and a fully integration with back-end systems (both administrative and managerial). It is fundamental to overcome the “physical” barriers that have historically limited the three main involved operating areas through their consolidated management. Functions dedicated to the customer relationship management, covering all front-end needs through teller, call center or financial advisor. Innovation related to portfolio modeling and sales planning. It’s the information repository that feeds the channels area. It collects and summarizes all the information/events managed by the back-end. Innovation related to portfolio modeling and sales planning. -
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NICE Enlighten AI
NICE
There’s no better way to meet customers’ expectations than to empower your front-line agents to be their best and to drive service excellence from any location. Now, deliver extraordinary experiences using NICE Enlighten AI for Customer Satisfaction with Real-Time Interaction Guidance. NICE Enlighten AI leverages sophisticated, purpose-built behavior models that enable contact center agents to proactively self-correct in the moment – when it matters most. For the first time ever, businesses are driving customer satisfaction on every single interaction. NICE Enlighten AI’s first-of-its-kind predictive behavioral models are derived from 20+ years of industry research, using billions of interactions. Real-Time Interaction Guidance accurately and immediately scores the specific agent behaviors proven to drive customer satisfaction. Easy to understand recommendations empower agents to deliver excellence on every single interaction. -
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icibot
icibot
ICIboT is a standalone product for end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. By real-time, multi-language, and multi-platform, you can serve your guests in all areas such as kiosks and lobby. Satisfy your customers, increase customer loyalty as well as your revenues with a single product. ICIboT raises hotel revenue while providing guest satisfaction. During the pre-stay, stay, post-stay periods, ICI promotes your hotel directly on the phones of the guests, conducts the selling of your services and serves you as a new sales platform for guests to select your hotel. With the multi-platform support offered by ICI, you increase both your repeat guest numbers and your revenues. By integrating with your PMS, CRM , ERP and Analytics systems, we deliver complete guest satisfaction. In order to fulfill our new generation guest expertise scheme, please contact us.Starting Price: 5usd/per room/month -
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ModernTax
ModernTax
Our tax data offers valuable insights beyond verification, such as revenue benchmarks and payroll tax payment validation. We help you simplify underwriting by providing in-depth tax data for a better understanding of a company's financial health. This leads to more accurate risk evaluation and informed decisions about business customers. Whether you are onboarding wage, self-employed earners, or your employees with their permission you can view tax return, wage, withholding, and 1099 history. ModernTax covers use cases across mortgage, insurance, small business, and tax services. Onboarding SDKs help you bring new users into your applications with native experiences. Analytics and reports help you rapidly view a summary of historical tax data. Use tax report summary to get a snapshot of users’ data to quickly understand their tax return, wage, withholding, and 1099 history. -
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Thinknum Alternative Data
Thinknum Alternative Data
Wield the web as data to outsmart competitors. Join the businesses who have begun to edge out competitors by scouring the web for “alternative” data. Track company activity like never before. Alternative datasets reveal strategic movements within companies. Track when companies are hiring or firing employees, interacting with customers, moving product, and many other metrics indicative of company performance. Anyone allocating capital can make better decisions with Thinknum Alternative Data. Investors and analysts generate actionable insights by tracking corporate performance. Utilize user-friendly software to quickly derive insights. Make fast queries. You no longer have to rely on engineers to interact with data. Now you can build and share queries using intuitive tools. Visualize data for quick insights. You’ll have access to pre-configured maps, charts, word clouds, and advanced visualizations to understand the data quickly. Create alerts.Starting Price: $16800 per user, per year -
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Builders CRM
CetharSoft
We understand the business needs and provide system consultancy services to resonate with the customer’s thoughts for achieving better business solutions and retaining customers. Customer Relationship and Work-flow Management system for small and medium-sized businesses. BinCRM helps you measure the effectiveness of your marketing campaigns, enhance customer satisfaction, enable prompt after-sales service and give you more time to focus on strategies for business growth. It links technology, systems, processes and people to maximize the relations of your organization with your customers. A CRM system enables the easy and fast access of key customer data. With BINCRM such data is transformed as information and used for effective decision making while delivering maximum customer satisfaction. All round increase in productivity and revenue.Starting Price: $1,000 one-time payment -
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Work with our experts to define a winning strategy, perform advanced analytics to gain new insights, and use those insights to improve promotions, product mix, and profits. Improve your bottom line with actionable sales insight from POS and loyalty data. Gain a better understanding of how to optimize promotions to improve sales. Fine-tune product assortment and provide the right offer to customers, every time. Analyze the root cause of sales performance changes for products, departments, or stores. Get up and running quickly with services for implementation, user training, and change management. Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey. Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.
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Benbria Loop
Benbria
Increase retention and customer loyalty by improving the experience in real-time with visibility into performance. Escalate and remediate situations as they happen using in-moment feedback and offer solutions to problems customers are facing at the time. Share live feedback, benchmarks and reports with your entire team to create a culture that is customer-focused and promotes continuous service improvement. Set brand standards across all locations and compare results. Define action plans based on real data and enable your front-line staff to understand the customer experience. Use guest feedback to improve the impact of employee training by focusing on what matters most to customers. From service to cleanliness, staff friendliness and food quality, know the areas that matter most to your customers and have ability to make informed decisions to improve their overall experience. -
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Track2Soft
2Soft Solutions
track2Soft is one of the product of 2Soft Solutions Pvt Ltd which is designed to manage courier and logistic process. we have multiple features. Real-time Tracking: The software offers real-time tracking of courier and shipment status, so that customers can know where their packages are at any given time. Automatic Notifications: Customers can receive automated notifications via SMS or email, which will keep them informed about the status of their shipments. Multi-Carrier Support: The software supports multiple courier services, which allows businesses to manage all their shipments and courier operations from a single platform. Analytics and Reports: The software provides real-time analytics and reports on courier and shipment data, which can help businesses to make better decisions and optimize their operations. Customizable Interface: The software offers a customizable interface, which allows businesses to configure the software to meet their specific needs.Starting Price: $600 -
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WON
WON
Win-Loss research helps organizations better understand why you win deals, and the reasons you lose to competitors. WON conducts comfortable, third-party interviews with your key contacts. You'll gain deep insight into their decision-making process, the strengths/weaknesses of your team and offering, and exciting insight into your competitors. As a result: - Sales learns how to improve their talking points and process. - Marketing learns the messaging that resonates and how better to position products to different customer profiles. - Product learns what features customers care about. - And Client Success teams learn what’s most important to their customers, and how to prevent churn.Starting Price: $440 per interview -
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Pleasepoint
Pleasepoint
Pleasepoint is the machine learning platform that segments your CRM customers with customer purchase predictions to personalize your digital marketing at scale. Pleasepoint is the leading predictive marketing solution to enrich CRM. We offer all the client and product intelligence to increase the LTV of each client. Segment customers based on their value and personalized interactions. Increase conversions by improving acquisition and encouraging loyalty. Our Artificial Intelligence helps you easily identify your customer database based on consumption criteria, brand loyalty and purchase propensity. Please point automatically calculates customer segments according to their degree of loyalty with Artificial Intelligence. At all times you will know which clients have started a hibernation process and which ones are gaining loyalty. Create different communication strategies for each segment. -
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DoDo LastMile
DoDo
Last-mile and speed of delivery affect customer satisfaction. With DoDo LastMile you leave nothing to chance. The goods are delivered on the same day by trained couriers. They arrive on time and leave the best impression. Today’s customer is looking for express delivery, reliability, and detailed information about the current status of the order. We have advanced solutions and couriers who deliver a positive shopping experience. Gain a competitive advantage. Today, fast delivery fundamentally affects customer loyalty, retention, and even average spending. Take a look at case studies of our clients from various areas from e-commerce to retail. At each moment, we evaluate the situation on the basis of hundreds of data. We can immediately detect and solve any problem in the shipping chain. We make decisions based on numbers, so nothing will surprise us. DoDo offers fast delivery to the customer’s hands and mastering the last mile. -
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VeriAS
Verias
Our unique software systems enable SMS routing and delivery, Data Management and Analytics, and Email Scoring. This empowers our clients to reach customers with the highest propensity to engage and convert. -
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Deriv
Deriv
Deriv is the next step in the evolution of Binary.com. With Binary.com, we have a proven record of delivering market-leading products that are trusted around the world. Client trust is our highest priority, and that’s why millions of users choose us. Deriv is regulated by several entities including the Malta Financial Services Authority (MFSA), the Labuan Financial Services Authority (Labuan FSA), the Vanuatu Financial Services Commission (VFSC), and the British Virgin Islands Financial Services Commission. Deriv does not use your money for its business interests and you are allowed to withdraw your money at any time. All your money is segregated and held in secure financial institutions. In this way, in the unlikely event of Deriv becoming insolvent, all your money will be returned to you because it is never merged with ours. Deriv makes it easy for anyone to start trading, understand risk, and make better trading decisions. -
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Ascentis CRM & Customer Loyalty
Ascentis
Our solution is easily integrated to your existing POS systems or other customer acquisition channels. This removes the barrier for brands to easily identify, capture and collect customer's information. With the consolidated customer data collected from various engagement touchpoints, you will gain insights to satisfy, impress and re-engage customers at all stages of their journey with your brand. Act in real time with targeted personalized communications through the various channels from email to mobile to social media. With the unified customer view of your best customers, employ the right tools and engagement methods to drive revenue, better loyalty and increased advocacy. With a wide range of APIs available, integration allows your brand to have the single, unified view of your customers, their journey, and your engagement ROI. Our CRM and loyalty solutions allows for personalized and targeted marketing from actionable insights, resulting in timely and relevant engagement. -
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Cherrywork Intelligent Task Management
Incture Technologies
Multiple systems, workflows and numerous tasks are all consolidated into a single effective Inbox with features such as universal search, filters, approvals, custom workflows, task status, and multiple task views. Collaborate with your team members with inbuilt chat functionality with rich features like sharing attachments, receiving notifications, watching channels and tagging people for better visibility. The powerful analytics dashboard provides an overall understanding of people and process performance, empowering users to make informal business decisions. Intelligent chatbot assistants to help you navigate the application easily and manage complex tasks. Gain higher productivity by getting quick and accurate resolutions to all your queries.Starting Price: $30,000 one-time payment -
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Laalsa Mala Connect
Laalsa
An in-depth understanding of the competitive market helps predict the viability and future trends. After-all businesses edging on the top needs to also know their competitors. Knowing the customers should be a top priority for restaurants. Our analytic data helps food businesses understand their customers intricately, hence being able to serve them better too. Laalsa helps in playing on your business’s strengths thereby empowering them. Being able to survive solo would result in better business operations and improved decision-making process. Every food business needs to be developed with a brand of their own, fore-playing their offering and identity. This identity helps create a loyal customer base that further helps in improved customer service. Restaurant operations are revolutionized with tech-integrated solutions. These minimize human errors, thereby acing customer satisfaction and higher profits. -
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Dataroid
Dataroid
Enterprise-level digital analytics and customer engagement platform that helps you enhance every customer interaction and deliver a better experience with data-driven insight. Comprehend and enhance every customer interaction. Take real-time actions. Start delivering a better experience. Collect customer behavioral data across your channels automatically from day 1 – without custom development. See each individual customer interaction under a unified customer profile. Analyze customer paths and journeys with visual dashboards. Deep dive into the reason behind with out-of-the box analytics reporting and Dataroid’s data lake. Measure real-time engagement metrics for your communication. Use Dataroid to better understand your customer behavior, enhance digital product experience, and drive retention. -
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Speedeon Data
Speedeon
Our data goes beyond firmographics to understand the individual people actually making business purchases, leading to better conversions and more revenue. If you have the right business data package, you can completely revamp your customer acquisition model. If you want to prioritize your activities to focus on the accounts and prospects with the highest propensity to close, Expand your account-based marketing initiatives and other go-to-market strategies. Our data goes beyond firmographic and helps brands not only understand preferred contact methodology but also, the type of content they like to consume. This powerful understanding will help inform your marketing and sales campaigns and help you achieve better alignment. You can now create better segments and tailor your outreach based on these attributes. -
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FineDocs
Pyramid IT Consulting
We Build Solution. We deliver high-quality solutions for Industries Organizations the world over. We have constructed our Product Solutions based on the very theory that guides the whole ECM Industry. We understand your pain area and we are here to help you with our excellent service offerings and domain knowledge. Transform your business and maximize your efficiency with our assistance. FineDocs is an Advanced, Robust, Scalable, and Use-Easy ECM Platform that enables organizations to derive full value from the available Content, Information, and Knowledge with enterprise-class applications, tools, and technologies. Transform your Business reducing on-premise IT expenditures and go Agile with FineDocs Software as a Service model. Archive content and experience seamless access with FineDocs and MS-SharePoint for better Information Governance. Experience faster and more secure access to business content and take decisions anytime anywhere with FineDocs Mobile Apps. -
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Surveypal
Surveypal
Free up hours per week by automating your data insights. Answer tough questions quickly, make better decisions and improve your service processes. React quickly to changes in your performance KPIs and keep service costs down. Discover root causes behind service contacts and deflect future tickets to deliver exceptional service. Show the ROI of your customer experience and show why your team makes the biggest CX impact. Insights help you know exactly what areas to improve about your service. Understand the real reasons behind your customer satisfaction, team performance, and costs. Ready to enjoy coming to work and feel empowered? Insights enable you to have more effective and more individualized 1:1 coaching and training. AI-generated insights platform for customer service leaders. Eliminate random ticket reviews and focus where it matters. Discover opportunities to improve your people, service processes, and products. -
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Thunderhead ONE Engagement Hub
Thunderhead
ONE is a unifying layer of technology that learns, understands and orchestrates customer conversations and journeys across all interactions and organizational silos. ONE can listen to customer activity across every channel and touchpoint – whether digital, call center or in-store – to build a truly omnichannel view of behavior. Customer-led journeys are the key to delivering personalized experiences and lasting customer engagement. ONE unifies customer journeys across all touchpoints and channels, harnessing intent to drive value with every interaction. Elegant, real-time visualizations provide an instant, unified view of customer journeys. Listening across every customer touchpoint, ONE’s AI-powered analytics provides deep, relevant and timely insights. This allows you to listen more carefully (and understand more clearly) to make better-informed decisions. ONE is built from the ground up as a unifying layer to connect your disparate systems and silos with ease. -
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LeadNeuron
Rhetorik
Increase the efficiency of your marketing campaign with high-propensity B2B leads. This includes advantages such as higher email open rates, increased accuracy of your digital customer match list campaigns, and detailed analysis of your CRM for your sales teams. With LeadNeuron, you will be able to reach the audience that best suits your company. We offer an expansive list of leads as compared to other B2B data providers by targeting the ideal technical skills, experiences, and education to understand and see the value in your product. To understand your prospects better, you need to uncover their professional DNA—their unique make-up of skills and expertise. Skills-based targeting helps you source hidden leads by analyzing people's experiences, education, skills, and much more. Our AI model pulls from a database of over 800+ million public profiles. It reveals thousands of previously hidden high-propensity leads—faster, more precisely, and scalable in a minute. -
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Knovvu Analytics
Sestek
Analyze all customer conversations, at every customer channel. Benefit from 100% fresh and authentic data to help you improve your experiences. Using statistical comparison tools, granular differences between top-performing agents and others can be identified instantly. Script adherence, acoustic indicators, and sentimental features can be monitored automatically. So that supervisors can have full visibility of agent performance for objective feedback. Knovvu Analytics presents real-time sentiment analysis, real-time notifications to supervisors, and real-time triggers for API actions. Knovvu Analytics collects 100% of customer interaction data at customer service channels and converts it into meaningful information for decision-makers. The solution provides critical insights to understand customers better and help to improve their experiences. Equipped with advanced quality management tools, Knovvu Analytics enables supervisors to objectively score and maximize agent performance. -
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Britannic Technologies
Britannic Techonologies
Implementing Digital as a Service (DaaS) offerings, our solutions will tackle your biggest business problems. Workplace Modernisation brings together your disparate systems and processes, but in light touch, low code way delivering efficiencies and better ways of working you never thought possible. Enhance customer service, user experience and operational efficiency with clever solutions that give your agents a single pane of glass, map data to existing systems, introduce gamification and automate routine tasks. Business Connectivity. Connect your organisation, people services and systems securely. For optimised performance, availability and efficiency across WAN, LAN, WiFi and Cloud architectures. Unified Communications. Collaboration is the key to modern productivity. Bring your teams together wherever they are, whenever they want, on any device. Unify your front and back office staff to boost customer satisfaction and employee engagement. -
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Segmentino
Segmentino
Personalized marketing can be a powerful tool when used right. Marketers have been using this strategy for decades to improve their marketing efforts. Every brand wants to have a one-to-one relationship with each customer in real-time with personalized delivery for all channels and devices which will result in driving deeper customer engagement. In today's digital world, a recommendation engine is one of the most powerful tools for marketing. It directs the user to the products which are preferable. It is so delightful that your favorite online store understands your desires better than your spouse and all of those are reachable due to recommender systems that are brought to us by the phenomenon of Big Data. Website overlays are a potent way to increase sales by enticing visitors to make a purchase at exactly the right time. The overlay system allows you to show an overlay in response to a particular visitor scenario, such as the arrival of a first-time visitor to the site. -
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Dropcountr
Dropcountr
Dropcountr delivers simple but powerful water analytics and customer engagement software which is compatible with all meters, regardless of manufacturer or read interval. Utilities use Dropcountr CLEAR to better understand customer behavior, address indoor/outdoor water efficiency budgets, respond to service requests and engage with customers cost-effectively using modern communication channels. Homeowners use Dropcountr HOME as a customer portal to better understand and manage personal water use, compare usage to their neighbors, reach goals, and access valuable rebates and utility announcements. Cloud-based data analytics and customer engagement. Dropcountr translates data generated by water meters into actionable information for utility staff and their customers. Connect with your customers on the technology they prefer. Reduce your customer service call volume. Automate alerts and transition to digital communications. Meet customer expectations and increase satisfaction. -
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Easy Subscription
Easy Subscription
Easy Subscription is the ultimate Shopify subscription app designed to boost customer loyalty and drive consistent revenue for your online store. Seamlessly integrating with your Shopify store, Easy Subscription simplifies the entire subscription process, making it easy to offer recurring products and services. Create tailored subscription plans with flexible intervals (weekly, monthly, or custom), and allow customers to manage their subscriptions with features like pausing, skipping, or modifying orders. With automated billing and proactive dunning management, you can ensure consistent revenue while minimizing payment disruptions. The app's intuitive interface and insightful analytics provide you with the tools needed to optimize your subscription offerings and make data-driven decisions. Whether you're selling consumables, clothing, or digital products, Easy Subscription empowers you to deliver a seamless subscription experience that enhances customer satisfaction.Starting Price: $9 -
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Product Lab
Product Lab
Always know your customers to develop products they want and need. Enjoy a free plan after registration, no credit card required. Utilize deep customer insights to perform highly targeted campaigns, ensuring relevance and effectiveness. Streamline profiling and persona creation to enrich designs, fostering more profound empathy with users. Utilize generated documents for synchronization within teams to ensure better alignment toward mutual goals. Rapidly comprehend any product, facilitating effective decision-making and strategy development. Improve product metrics by having a profound understanding of customers, ensuring personalized strategies. Accelerate MVP creation for launching faster to iterate product ideas in the market. Optimize workflows for efficient project delivery and better client satisfaction. Craft persuasive proposals backed by data-driven insights for increased client acquisition and retention.Starting Price: $10 per segment -
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Blank Slate
Blank State
Blank Slate offers an unprecedented ability to understand and examine knowledge levels across your organization. This up-to-the-minute approach enables you to see who knows what in real-time and respond accordingly. This highly actionable information empowers leadership like never before, delivering the highest-quality information in real-time for improved decision-making. What if you could use that deep, real-time understanding to predict tomorrow? Built around an advanced probabilistic approach, Blank Slate’s predictive analytics enable leadership to understand where tomorrow’s pain points will be, and head them off ahead of time. Better still, our predictions get better and better over time. Blank Slate keeps critical information front of mind to help people avoid costly mistakes. Our True Knowledge Analytics™ platform allows organizational leaders to continuously see who knows what in real-time.Starting Price: $9.99/month/user -
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Smooth Commerce
Smooth Commerce
Smooth Commerce is an all-in-one digital ordering, customer marketing, and loyalty platform tailored for restaurants. It empowers restaurant operators to regain control over the customer experience, promoting profitable sales growth by reducing reliance on high-cost third-party marketplaces. The platform offers web ordering and custom-branded native mobile apps, enabling customers to place orders for pickup or delivery directly through the restaurant's digital channels. Integrated loyalty programs and marketing tools allow for personalized customer engagement, fostering repeat business and increased basket sizes. Smooth Commerce's operational tools, including seamless integrations with point-of-sale systems and delivery service providers, enhance efficiency and streamline workflows. The Merchant Portal provides real-time analytics and reporting, offering insights into customer behavior and sales performance to inform strategic decisions. -
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Maxx ERP
Maxxum
Your Company's ERP Solution does not have to be Complex and Over complicated! Maxx ERP is a clear alternative to overpriced and over-complicated ERP systems. The Sales & Service system is specifically designed to satisfy enterprise processing requirements in areas of Order Entry, Customer Service, Invoicing and other customer related activities. Sales & Service is the gateway between the Sales, Manufacturing and Shipping departments. The Financial Management system is specifically designed to satisfy enterprise processing requirements in areas of Accounts Receivable, Accounts Payable and General Ledger. Financial information is integrated with the entire Distribution and Manufacturing process. -
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Aptitude
Aptitude
Let our AI conduct and analyze conversations with hundreds of customers, delivering the depth of an interview at the scale of a survey. Replace manual research methods with AI-moderated interviews and understand your customers at speed and scale. Customize your own AI interviewer by building your own discussion guide, adding moderator instructions, and adding relevant files about your study. Conduct hundreds of interviews at once. Our AI interviewer engages participants in meaningful conversations and delves deeper to uncover the reasoning behind their responses. Effortlessly summarizes transcripts, identifies key themes, and delivers actionable insights to help you make informed decisions that drive business growth. Aptitude offers a range of use cases to fully understand your customers, inside and out. Get deep qualitative and quantitative feedback on new products. Automatically interview churned users so you can get feedback immediately.Starting Price: $99 per month -
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Collective
Bartec Municipal
Collective is your single platform for management of front-line services. Your places, people, assets, schedules and reactive work are at your fingertips, wherever you are. Yesterday’s performance, today’s progress and tomorrow’s plan all come together to continuously improve your operation. Crews have live work and safety information with real-time routing and data collection. Collective is available on a range of Android and Windows devices with options for telematics, bin weighing, lift counting and onboard CCTV. Collective X mobile working applications are integral to the platform and ensure your entire team are productive and safe. Mobile teams using Collective deliver better services at lower cost, responding quickly to changing workloads and customer demands. Collective X frees your management team to work anywhere with real-time information. Free to monitor performance, make better decisions and action them in an instant. -
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DataFinder
ByteDance
All the tools you need to drive growth. Create experiences that engage and convert more users with DataFinder, a BytePlus DataRangers product. Understand your customers better. Make data-driven decisions with industry-leading analytics, A/B testing and messaging capabilities. Discover in detail how your users interact with your offerings to improve their experience and lead them to take action. Identify and analyze users in groups based on their behaviors or actions, and compare them against one another to determine the key drivers of retention, conversion and more. With DataRangers' Multi-Path Funnels, you can easily visualize the steps your users take to complete a task, allowing you to pinpoint areas that cause drop-offs and customize them to aid in conversion. Break product features down to find out the reasons that contribute to user retention, and the factors that ensure they would return. -
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Clarabridge
Clarabridge
The Clarabridge Platform aggregates all VoC data, customer interactions and feedback, into a single platform. We use AI-powered speech and text analytics, with the industry’s best Natural Language Understanding (NLU), to evaluate the conversations your customers and employees are having every day in phone calls, live chats, private messages and on social media. Clarabridge gives you timely answers about ease of doing business (Effort), customer loyalty and emotions, root cause of NPS change, churn or high contact volume and much more. Clarabridge insights help you make decisions, act fast, and track results. Partner with Clarabridge, whose solutions are purpose-built for customer experience and backed by an AI-powered best-in-class text analytics engine, to transcend from complexity to clarity and truly understand every customer interaction. Clarabridge is the only platform that provides a highly effective means of capturing what customers are saying. -
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Acceleon
Acceleon
Built for mercantile and refund agents, investigative roles, finance, real estate, and accounts receivables. Our locate single and locate batch products are default tools for single and volume searching, allowing you to locate consumers and businesses. Skip tracing is a professional process used to trace someone who is difficult to find. It allows skip tracers to collect available information and use it to locate an individual or business. Our products have a mechanism to automatically skip trace lost customers. Information is produced in relation to addresses. telephone numbers and email addresses. Our web-based portal and broad cross-referencing help you quickly and efficiently find the up-to-date information you need on individuals and businesses. Fuzzy name searching effectively handles any misspelled, nicknames or aliases. Every record contains a wealth of secondary information, like occupancy length, co-inhabitants, or propensity to pay. -
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Usizy Smart Pricing
Usizy Labs
Implement the best price intelligence for each product and size. Smart Pricing uses data to help you make informed decisions on pricing for each size of every product on your business. Increase price intelligence and predictions using high quality demand data. Improve your margins and manage prices based on demand and needs. You can increase or lower the prices on different sizes and products based on actual data derived from a deep understanding of user purchasing habits. Improve your sales and manage prices based on demand and need with Smart Pricing. Set profitable prices and eliminate any lost opportunities. Real-time data analysis will let you test different possibilities to maximise gains and minimise losses. Ultimately, you are creating a better pricing system optimised for your business to generate more revenue. -
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SAS Supply Chain Intelligence
SAS Institute
Understand demand patterns, your supply networks, operations, quality and customer service requirements like never before. SAS gives you a critical advantage. Combine data from multiple sources. Quickly analyze, visualize and share information. And achieve more accurate forecasts, greater integrated business planning efficiency, healthier profits and higher customer satisfaction. Want to significantly improve your supply and demand planning processes? Imagine starting with an accurate, data-driven forecast. Balancing inventory with demand in near-real time. And deriving analytical insights from early demand signals. We can help you make it a reality. Automatically generate statistically driven, weighted consensus forecasts. Monitor forecast performance to understand the value-added (or lost) at each step. Then share information easily among sales, marketing, finance, operations and supply teams to readily implement the sales and operations plan. -
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Whenwhyhow
Anbotux Data Intelligence
Mindset-Insights & Digital Empathy Management System. whenwhyhow is a pioneering new type of Customer Data Platform (CDP) focused in customer-mindset analytics and actionable AI based #digitalempathy to improve loyalty, reduce churn and boost LTCV. whenwhyhow is the missing piece of digital customer service and business intelligence puzzle providing a new case of actionable AI for intensive in customer service verticals & data-driven companies looking for efficient ways to structure, store and make available the business information. The Whenwhyhow integration with your digital channels, CRM, and other data sources used is API based, quick, easy & painless and deployable in the cloud. Banking & Fintech. Availabilty via digital channels should not be a trade-off with customer-mindset understanding & empathetic interaction. Bring the best of "human touch" old banking to the digital space. Understand the insurance worries, concerns, price sensibility to competitors offeringsStarting Price: $2500 per year -
44
Field Disaptcher
Ea3 Solutions
Field Dispatcher was built with focus not only on our clients, but also on our clients’ clients. Our solution allows you to provide your clients with tools to generate more sales and reduce missed opportunities. Field Dispatcher will illuminate white space in your company’s schedule. Our smart dispatching capabilities will allow you to operate effectively and efficiently by making smart and critical scheduling decisions. Field Dispatcher equips you with analytics and detailed customer information that is readily available. The results will allow you to understand your customers better and improve your customers’ satisfaction. Field Dispatcher is a fully automated digital management solution for every corner of your company, including work orders, employees, contracts, dispatch, invoicing and billing. Field Dispatcher is a web and mobile-based solution that enables field service companies to improve their day-to-day operations by automating and streamline their business processes. -
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Parafait
Semnox Solutions
Semnox is a leading provider of customized holistic solutions for the global entertainment and leisure industry. Our clients include theme parks, adventure parks, water parks, family entertainment centres (FECs)/arcades, food courts/restaurants, health clubs and gyms. Our specialities include innovative solutions (RFID/Barcode/QRCode/fingerprint-based) for ticketing and cashless operations, self-service kiosks, customer relationship management software, digital signage, and maintenance solutions. We offer a single comprehensive system with 360° CRM capabilities that allows operators to give their loyal customers the royal treatment they deserve through Loyalty, Membership & Rewards management, Promotions & Campaign Management and Business Analytics. Our products and solutions have been widely appreciated across the globe for consistently being at the cutting edge of innovation. We always strive to stay ahead of the latest technology trends. -
46
Elementool Help Desk
Elementool
Customer service is part of the company's marketing plan. Good customer service is the best way to make happy customers. The key to successful growth is to keep customers satisfied along the way. Obtaining a new customer requires 5 times more effort than keeping an existing one. Showing your clients that you delivered what you promised will distinguish you from your competitors and improve customer loyalty. Your clients want to receive high quality products, but more than that they want to get fast and accurate service. A proper Help Desk system will enable you to have control over your customer support process. It will prevent support calls from getting lost or fall through the cracks, will make sure that everything is tracked through to resolution, improve customer satisfaction and most importantly boost the morale of your support team. Implementing a new Help Desk service doesn't have to be expensive or resource-consuming. It also doesn't require any technical knowledge. -
47
Loopon
Loopon
The all-in-one engagement platform for hotels to grow revenue, improve customer satisfaction and drive loyalty at all stages of the guest journey. Commission-free upselling and pre-arrival surveys help you and your guests design the perfect stay. One-click upgrades maximise your pre-arrival revenue, while your guests get even more excited about their upcoming stay. In-Stay is a real-time feedback and messaging tool to recover service and improve satisfaction while your guest is still on site. Guests can login to WiFi or scan a QR code to leave feedback, or communicate with you directly via SMS and WhatsApp about their experiences. Beautiful single-page surveys right after the stay let your guests know you truly care. Full suite of analytics & reputation management tools help you make better strategic choices, improve guest satisfaction scores and stay front of mind on review sites.Starting Price: €75 per hotel per month -
48
Plat.AI
Plat.AI
Plat.AI is a real-time decision-making engine, offering buildable and maintainable AI for any platform or system–regardless of your experience level. Our model builder delivers fast results and decisions – no coding experience is required. Plat.AI offers data intelligence without you needing to write a single line of code. In fact, it may take as little as five minutes to create and deploy an automated custom model. Our self-service platform is designed to use your data to create real-time decisions and can adapt to your platform or system of choice. You can have your model up and running in as little as one month. After that, you can enjoy real-time predictive analytics. The best analytics software will give you transparency. While deep learning or a black box option is available for those who need it, we want to show you what’s happening under the hood. We offer one-on-one support while building, deploying, and maintaining your model. -
49
HiDOCTOR
SwaaS
Our flagship Field Force Automation (CRM) was launched to cater to the needs of Pharma, Devices and FMCG sectors. HD Platform/suite which will offer a new level of sales integration, with customer relationship management, presentation tools and analytics-based closed-loop marketing all in one place. We have been specializing in Sales Force Automation and CRM software service experience over the last 10 years, and we know the nuances/ business processes of Pharma, Devices and FMCG sectors better. SFA forms the core/fundamental base of our HD Suite. This is a CRM that allows the Sales team to manage their customer base, plan their daily activities and report the same in a standardized way. The product is a result of more than five years of analyzing and watching the market, and factoring the good practices employed in Sales and Marketing by Top Pharma and FMCG companies. The product is built using one-device usage as a philosophy. -
50
Asgard
Katana Software
Analytics tools that sit above the database, providing unparalleled data visualizations. Data from Asgard can be blended with data from other systems to provide a 360 view of resort or financial operations. The data derived from using Asgard is an invaluable tool for making critical business decisions. Specialized reporting can be created at the property, region, or enterprise-level. Provides visibility into key metrics that drive success in customer satisfaction. Roll up the data across large organizations for global transparency that drives critical decision-making. Access to the portal to slice and dice your data yourself. Subscriptions to have analytics delivered to your inbox on your schedule. Manage preventive maintenance on predetermined schedules to protect valuable assets and extend expected life. Check the quality of work completed to ensure it meets organizational standards. Inspect equipment, water quality, fire, and life safety for risk management.