Audience

NEMT Providers, Non-Emergency Medical Transportation Providers, SPED Providers, Special Education Transportation Providers, Paratransit Providers, Disability Transportation Providers, Special Needs Transportation Providers

About RoutingBox

With over a decade of proven results, RoutingBox is the industry-leading dispatching software built by NEMT experts for NEMT.

Whether you have 1 or 100 vehicles RoutingBox's user-friendly platform saves your operation time and money by simplifying your scheduling, dispatching, & billing while providing you with cutting-edge features to streamline your day-to-day tasks.

An all-in-one system, our software ensures you're always operating as efficiently as possible. Our included Driver App ensures communication between dispatch and driver is never lost.

Everything we do is in-house. From software developers to our customer success team. That means our team is always familiar with your account and when you call you won't hear a robot or elevator music you get connected immediately to someone with one goal in mind, your success. We take the utmost care of you so that you can take the utmost care of your community.

Come grow with us and book time today to speak with our team.

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Pricing

Starting Price:
$250 (Up to 5 vehicles)
Pricing Details:
RoutingBox offers a fleet-based, unlimited trip pricing model that does not penalize transporters for earning more business each month. Learn more by visiting our website and scheduling time to speak with our team.

Integrations

API:
Yes, RoutingBox offers API access
See Integrations

Ratings/Reviews - 4 User Reviews

Overall 4.2 / 5
ease 4.2 / 5
features 4.8 / 5
design 4.5 / 5
support 4.5 / 5
More Reviews Write a Review

Company Information

RoutingBox
Founded: 2010
United States
www.routingbox.com

Videos and Screen Captures

Play Video Live Vehicle Tracking Visual Dispatching Seamless Scheduling Complete Soultion Real Time Data
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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online

RoutingBox Frequently Asked Questions

Q: What kinds of users and organization types does RoutingBox work with?
Q: What languages does RoutingBox support in their product?
Q: What kind of support options does RoutingBox offer?
Q: What other applications or services does RoutingBox integrate with?
Q: Does RoutingBox have an API?
Q: Does RoutingBox have a mobile app?
Q: What type of training does RoutingBox provide?
Q: How much does RoutingBox cost?
Q: What pricing for support is available for RoutingBox?
Q: What pricing for training is available for RoutingBox?

RoutingBox Product Features

NEMT

Automated Scheduling
Billing and Invoicing
Computer Aided Dispatch
Import / Export Data
Mileage Tracking
Reporting
Routing
Scheduling
Vehicle Tracking
Client Notifications
Customer Database
Fuel Management
In-Vehicle Hardware
Online Booking
Order Management

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking
Emergency Dispatch
Fuel Management

RoutingBox Additional Categories

RoutingBox Verified User Reviews

Write a Review
  • A RoutingBox User
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Designed for Smooth NEMT Functions"

    Posted 2026-01-27

    Pros: Robust broker integrations minimize the need for manual trip entry, reducing errors and saving time.

    Cons: At first, reporting features may seem overwhelming.

    Overall: RoutingBox seems to be created by experts in NEMT operations, best for operational accuracy and workflow optimization

    Read More...
  • A RoutingBox User
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Reliable NEMT Dispatch Software with Effective Features"

    Posted 2025-12-29

    Pros: The platform is easy to use and quite helpful in keeping operations organized and improving overall workflow efficiency.

    Cons: Some users may not find the user interface appealing because it feels outdated in comparison to more recent platforms.

    Overall: Overall, RoutingBox works well for our NEMT operations. I've been using it for a few months. Its features, like simple trip management, scheduling, and routing tools, are genuinely helpful and save a lot of effort. Although it functions well, the interface isn't as sleek as some of the more recent dispatch systems available. If you prioritize functionality over flashy graphics, RoutingBox is a reliable option for smaller to mid-size NEMT providers seeking scheduling and dispatching without putting much effort.

    Read More...
  • A RoutingBox User
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A Simple Solution to NEMT Procedures"

    Posted 2025-12-17

    Pros: 1. Easy to manage trip scheduling and dispatch.
    2. Routing tools help reduce manual work and errors.
    3. Support team is responsive when issues arise

    Cons: The interface feels a little outdated in comparison to more recent platforms

    Overall: For those who prefer functionality over attractive design, RoutingBox is a reliable NEMT software. Although it's not flawless, it successfully completes the task and keeps things efficient and well-organized. An excellent option for those seeking a simple, industry-focused solution.

    Read More...
  • A RoutingBox User
    RoutingBox User
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Helped our company save time and money"

    Posted 2022-08-15

    Pros: Easy-to-use/User-friendly.
    Great features like route optimization and booking portal for customers.
    Integrated with brokers.
    Customer Service team provides full training.

    Cons: Design isn't the most modern looking but very easy to use platform.

    Overall: Would highly recommend this software to NEMT companies. Has full features that make my job easier every day and save or company time and money.

    Read More...
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