RoutingBox vs. TripMaster Comparison


RoutingBox 4.2 out of 5 stars	TripMaster CTS Software 4.9 out of 5 stars
Visit Website for RoutingBox	Learn More about TripMaster Update Features for TripMaster	Add To Compare	Add To Compare

RoutingBox		TripMaster

RoutingBox: About With over a decade of proven results, RoutingBox is the industry-leading dispatching software built by NEMT experts for NEMT. Whether you have 1 or 100 vehicles RoutingBox's user-friendly platform saves your operation time and money by simplifying your scheduling, dispatching, & billing while providing you with cutting-edge features to streamline your day-to-day tasks. An all-in-one system, our software ensures you're always operating as efficiently as possible. Our included Driver App ensures communication between dispatch and driver is never lost. Everything we do is in-house. From software developers to our customer success team. That means our team is always familiar with your account and when you call you won't hear a robot or elevator music you get connected immediately to someone with one goal in mind, your success. We take the utmost care of you so that you can take the utmost care of your community. Come grow with us and book time today to speak with our team.		TripMaster: About Industry-Leading NEMT & Paratransit Scheduling & Dispatching Software. TripMaster provides efficient, cost-effective NEMT, demand-response, and paratransit management tools. Supporting your paratransit and NEMT operations with user-friendly solutions. Since the beginning, TripMaster has been driven by our customers. Today it’s a full-service transit suite, including modules for: Automated scheduling, Powerful custom reporting, Integrated voice response, Mobile solutions and an automated vehicle locator, Web-based rider portal. CTS Software offers complete auditing support, manpower and vehicle resource management, cost control, payroll tracking, route management, statistical reporting, computer-assisted scheduling, electronic billing, and much more. We offer a 90-day, money-back guarantee: after a live demo to show you TripMaster, we set up your database and work with you to train the members of your staff, offering our full range of support and training.
RoutingBox: Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported		TripMaster: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
RoutingBox: Audience NEMT Providers, Non-Emergency Medical Transportation Providers, SPED Providers, Special Education Transportation Providers, Paratransit Providers, Disability Transportation Providers, Special Needs Transportation Providers		TripMaster: Audience Public and private NEMT, demand-response, and paratransit providers in the US and Canada
RoutingBox: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		TripMaster: Support Phone Support Supported 24/7 Live Support Supported Online Supported
RoutingBox: API Offers API Supported		TripMaster: API Offers API Not Supported
RoutingBox: Screenshots and Videos View more images or videos		TripMaster: Screenshots and Videos View more images or videos
RoutingBox: Pricing $50 p/ vehicle RoutingBox offers a fleet-based, unlimited trip pricing model that does not penalize transporters for earning more business each month. Learn more by visiting our website and scheduling time to speak with our team. Free Version Not Supported Free Trial Not Supported		TripMaster: Pricing $100 per month Free Version Not Supported Free Trial Not Supported
RoutingBox: Reviews/Ratings Overall 4.2 / 5 ease 4.2 / 5 features 4.8 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews		TripMaster: Reviews/Ratings Overall 4.9 / 5 ease 4.9 / 5 features 4.7 / 5 design 4.7 / 5 support 4.8 / 5 Read all reviews
RoutingBox: Pros from Real Users Pros Robust broker integrations minimize the need for manual trip entry, reducing errors and saving time. The platform is easy to use and quite helpful in keeping operations organized and improving overall workflow efficiency. 1. Easy to manage trip scheduling and dispatch. 2. Routing tools help reduce manual work and errors. 3. Support team is responsive when issues arise Easy-to-use/User-friendly. Great features like route optimization and booking portal for customers. Integrated with brokers. Customer Service team provides full training.		TripMaster: Pros & Cons from Real Users Pros The Autoscheduler feature is an enormous timesaver. We also enjoy the ability to exclude certain riders from certain drivers, and the ability to set reminders when drivers' credentialing is getting close to expiring. Ease of use and customer service. CTS has a knowledgeable and accessible customer service staff that has proven to be responsive. The software is very easy to learn and user friendly. There are many reporting options that can be utilized to evaluate our transportation department's efficiency and assist us in improving our transportation services. The customer support has been great! TripMaster is a game changer! The platform allows for out of the box thinking and creative options for increased ridership, better efficiency and more personalized services! From decreasing overtime, to higher passengers per hour, and everything in between, the options are unlimited. If you don’t know how, CTS team is always willing to go above and beyond to help achieve high standard goals or just getting back to the basics. Easy to use for our dispatchers. Easy to use for our drivers. Excellent reporting capabilities. Easy to change trips "on the fly" Built in navigation. Pass Management. Great technical support. Auto Schedule. Cons Nothing comes to mind right away, as far as cons. I'd like CTS to design and deploy a dashboard. A dashboard would allow users to view system stress, peak vehicles, and other important variables in live time. No cons noted at this time. The software is meeting our needs currently. Lots of options can be over whelming for new users with little technology experience. Dispatching/scheduling screen is hard to see on small screen. Sometimes the auto scheduling module does not take in all the parameters required.
RoutingBox: Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		TripMaster: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
RoutingBox: Company Information RoutingBox Founded: 2010 United States www.routingbox.com		TripMaster: Company Information CTS Software Founded: 1982 United States tripmastersoftware.com
RoutingBox: Alternatives RouteGenie 4.6 out of 5 stars		TripMaster: Alternatives RoutingBox 4.2 out of 5 stars
RoutingBox: MediRoutes 4.0 out of 5 stars		TripMaster: RouteGenie 4.6 out of 5 stars
RoutingBox: NovusMED Momentm		TripMaster: MediRoutes 4.0 out of 5 stars
RoutingBox: Bambi 5.0 out of 5 stars		TripMaster: NEMT Cloud Dispatch 5.0 out of 5 stars
RoutingBox: NEMT Platform Yamsol LLC 5.0 out of 5 stars View All		TripMaster: WellRyde Modivcare View All
RoutingBox: Categories Medical Transcription Supported NEMT Supported Transportation Dispatch Supported		TripMaster: Categories Computer Aided Dispatch Supported NEMT Supported Public Transportation Supported Transportation Dispatch Supported Transportation Management Supported
RoutingBox: NEMT Features Automated Scheduling Supported Billing and Invoicing Supported Client Notifications Not Supported Computer Aided Dispatch Supported Customer Database Not Supported Fuel Management Not Supported Import / Export Data Supported In-Vehicle Hardware Not Supported Mileage Tracking Supported Online Booking Not Supported Order Management Not Supported Reporting Supported Routing Supported Scheduling Supported Vehicle Tracking Supported Transportation Dispatch Features Billing & Invoicing Supported Computer Aided Dispatch Supported Customer Database Supported Emergency Dispatch Not Supported Fuel Management Not Supported Mileage Tracking Supported Order Management Supported Routing Supported Scheduling Supported Vehicle Tracking Supported		TripMaster: NEMT Features Automated Scheduling Supported Billing and Invoicing Supported Client Notifications Supported Computer Aided Dispatch Supported Customer Database Supported Fuel Management Supported Import / Export Data Supported In-Vehicle Hardware Supported Mileage Tracking Supported Online Booking Supported Order Management Supported Reporting Supported Routing Supported Scheduling Supported Vehicle Tracking Supported Transportation Dispatch Features Billing & Invoicing Supported Computer Aided Dispatch Supported Customer Database Supported Emergency Dispatch Not Supported Fuel Management Supported Mileage Tracking Supported Order Management Not Supported Routing Supported Scheduling Supported Vehicle Tracking Supported Show More Features Public Transportation Features Billing & Invoicing Supported Dispatch Management Supported Driver Data Supported Driver Logs Supported Fixed Route Management Supported Mileage Tracking Supported Multiple Route Support Supported Paratransit Management Supported Routing Supported Scheduling Supported Transportation Management Features Billing & Invoicing Supported Carrier Management Not Supported Customer Management Supported Dispatch Management Supported Driver Management Supported Fleet / Equipment Management Supported Load Management Not Supported Order Management Not Supported Quotes / Estimates Not Supported Routing Supported Scheduling Supported Shipment Management Not Supported
RoutingBox: Integrations Google Maps Not Supported Lyft Not Supported Mapbox Not Supported Microsoft Power BI Not Supported NovusMED Not Supported Stripe Supported Twilio Supported View All 2 Integrations		TripMaster: Integrations Google Maps Supported Lyft Supported Mapbox Supported Microsoft Power BI Supported NovusMED Supported Stripe Not Supported Twilio Not Supported View All 5 Integrations
		TripMaster: Claim TripMaster and update features and information Claim TripMaster and update features and information