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About

Bambi is an AI-powered dispatch and scheduling platform for non-emergency medical transportation (NEMT) companies, that helps NEMT dispatchers and drivers communicate, optimize trips, and manage their routes and riders in real-time. Bambi is the NEMT One Click Wonder. Powered by AI, simply click the "Run Bambi Run" button to optimize all your scheduling and dispatching assignments. Effortlessly assign 1 Trip or 1000 Trips Auto-Magically. Bambi’s AI algorithms analyze your NEMT trips and recommend the optimal trip assignments (and re-assignments) for your fleet. No more manual processes. No more figuring out who should take what trips. Fewer Headaches, More Revenue. NEMT owners love that Bambi drives more revenue with minimal onboarding and an intuitive platform and APP. Bambi makes NEMT Dispatchers' and Drivers' Lies Easier. Bambi streamlines communication including arrival time for accurate journey records, route analysis capabilities, and overall trip performance.

About

With over a decade of proven results, RoutingBox is the industry-leading dispatching software built by NEMT experts for NEMT. Whether you have 1 or 100 vehicles RoutingBox's user-friendly platform saves your operation time and money by simplifying your scheduling, dispatching, & billing while providing you with cutting-edge features to streamline your day-to-day tasks. An all-in-one system, our software ensures you're always operating as efficiently as possible. Our included Driver App ensures communication between dispatch and driver is never lost. Everything we do is in-house. From software developers to our customer success team. That means our team is always familiar with your account and when you call you won't hear a robot or elevator music you get connected immediately to someone with one goal in mind, your success. We take the utmost care of you so that you can take the utmost care of your community. Come grow with us and book time today to speak with our team.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

NEMT, Non-emergency medical transport, medical transportation, NEMT Brokers, NEMT Operators, NEMT Drivers, and NEMT Oweners.

Audience

NEMT Providers, Non-Emergency Medical Transportation Providers, SPED Providers, Special Education Transportation Providers, Paratransit Providers, Disability Transportation Providers, Special Needs Transportation Providers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$69/month/vehicle
Free Version
Free Trial

Pricing

$250 (Up to 5 vehicles)
RoutingBox offers a fleet-based, unlimited trip pricing model that does not penalize transporters for earning more business each month. Learn more by visiting our website and scheduling time to speak with our team.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.9 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.2 / 5
ease 4.2 / 5
features 4.8 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Where do I start! 1. I am new to the area, and I could not do this business without it. 2. The online platform creates a seamless network that all of drivers can communicate with our team, and also our riders!
  • Excellent UX/UI Design The best Customer support team Fast and easy solution to questions from the team.
  • Bambi is hands down the best dispatch and routing software for NEMT companies. It is extremely easy to use, well-organized, and built specifically for the real needs of NEMT operations. From scheduling and dispatching to routing optimization and trip management, Bambi covers everything an NEMT provider needs to operate efficiently and professionally. The platform saves time, reduces errors, and helps keep operations running smoothly every day. If you are serious about improving efficiency, accuracy, and overall performance in your NEMT business, Bambi is the answer. With this software, achieving 100% performance is absolutely possible.
  • Bambi makes running the NEMT business as simple and effective as possible. Not only is the program very user friendly but the customer service team is incredible. They are very responsive and will help you with anything you could possibly need. They are also always tweaking the platform and adding even more features to make Bambi a real standout platform!
  • 1. Intuitive Interface: Dispatchers and drivers can quickly learn the system; minimal training required. 2. Real-Time Visibility: Instant trip status updates for active transports, allowing better coordination between admin and field teams. 3. Strong Facility Integration: Partner facilities appreciate transparent scheduling and accurate ETA notifications. 4. Reliable Performance: Consistent uptime and responsiveness during peak hours. 5. Data & Analytics Tools: Built-in reports support operational tracking (on-time performance, utilization rates, trip volume, etc.). 6. Support Team Responsiveness: Fast, professional customer service that takes user feedback seriously and acts on it. 7. Scalability: Works smoothly whether managing a few trips or hundreds daily — ideal for growth-stage NEMT companies. 8. Compliance-Friendly: Data tracking and audit trails simplify quality reviews and documentation for brokers and partners. 9. Driver Mobile App Reliability: Real-time communication, GPS updates, and navigation tools improve driver efficiency. 10. Cloud-Based Accessibility: Enables remote management from any location — critical for multi-site or after-hours supervision.

Cons

  • I wish you didn't have to utilize maps outside of the app.
  • Adding support for multiple languages. More customization for reports
  • None I don’t see any cons in Bambi. Every day there a new one features which makes our live easy.
  • Some features were lacking in the beginning (i.e. texting, trip confirmations, etc.) but they have been in the pipeline since I began using the software and have now become key features for the platform.
  • 1. Limited customization for certain reports and dashboards — more flexibility would help advanced analytics users. 2. Mobile app sync delays can occasionally occur in low-signal areas, impacting live ETA accuracy.

Pros & Cons from Real Users

Pros

  • Robust broker integrations minimize the need for manual trip entry, reducing errors and saving time.
  • The platform is easy to use and quite helpful in keeping operations organized and improving overall workflow efficiency.
  • 1. Easy to manage trip scheduling and dispatch. 2. Routing tools help reduce manual work and errors. 3. Support team is responsive when issues arise
  • Easy-to-use/User-friendly. Great features like route optimization and booking portal for customers. Integrated with brokers. Customer Service team provides full training.

Cons

  • At first, reporting features may seem overwhelming.
  • Some users may not find the user interface appealing because it feels outdated in comparison to more recent platforms.
  • The interface feels a little outdated in comparison to more recent platforms
  • Design isn't the most modern looking but very easy to use platform.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Bambi
Founded: 2022
United States
www.hibambi.com

Company Information

RoutingBox
Founded: 2010
United States
www.routingbox.com

Alternatives

NovusMED

NovusMED

Momentm

Alternatives

NovusMED

NovusMED

Momentm
NEMT Platform

NEMT Platform

Yamsol LLC
NEMT Platform

NEMT Platform

Yamsol LLC

Categories

Categories

NEMT Features

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Transportation Dispatch Features

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

NEMT Features

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Transportation Dispatch Features

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Integrations

Cal ID
NovusMED

Integrations

Cal ID
NovusMED
Claim Bambi and update features and information
Claim Bambi and update features and information
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Claim RoutingBox and update features and information