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About

With over a decade of proven results, RoutingBox is the industry-leading dispatching software built by NEMT experts for NEMT. Whether you have 1 or 100 vehicles RoutingBox's user-friendly platform saves your operation time and money by simplifying your scheduling, dispatching, & billing while providing you with cutting-edge features to streamline your day-to-day tasks. An all-in-one system, our software ensures you're always operating as efficiently as possible. Our included Driver App ensures communication between dispatch and driver is never lost. Everything we do is in-house. From software developers to our customer success team. That means our team is always familiar with your account and when you call you won't hear a robot or elevator music you get connected immediately to someone with one goal in mind, your success. We take the utmost care of you so that you can take the utmost care of your community. Come grow with us and book time today to speak with our team.

About

Tobi's NEMT Software stands as a testament to modern technological advancements in the transportation sector. Its robust Dispatch and Scheduling system ensures optimal utilization of resources, while the Billing module simplifies financial processes, reducing overheads and potential errors. The innovative Routing feature guarantees that every ride is the most efficient, saving time and fuel costs. Additionally, with continuous updates and support, Tobi remains adaptive to the ever-evolving demands of the industry. So, whether you're taking your first steps in the transport business or looking to revolutionize an existing system, Tobi offers the tools and flexibility to drive your success forward.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

NEMT Providers, Non-Emergency Medical Transportation Providers, SPED Providers, Special Education Transportation Providers, Paratransit Providers, Disability Transportation Providers, Special Needs Transportation Providers

Audience

Organizations that need a NEMT solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$250 (Up to 5 vehicles)
RoutingBox offers a fleet-based, unlimited trip pricing model that does not penalize transporters for earning more business each month. Learn more by visiting our website and scheduling time to speak with our team.
Free Version
Free Trial

Pricing

$50 per vehicle/month
Standard: $50 per vehicle/month | Trip x $0.10/Trip
Free Version
Free Trial

Reviews/Ratings

Overall 4.2 / 5
ease 4.2 / 5
features 4.8 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Robust broker integrations minimize the need for manual trip entry, reducing errors and saving time.
  • The platform is easy to use and quite helpful in keeping operations organized and improving overall workflow efficiency.
  • 1. Easy to manage trip scheduling and dispatch. 2. Routing tools help reduce manual work and errors. 3. Support team is responsive when issues arise
  • Easy-to-use/User-friendly. Great features like route optimization and booking portal for customers. Integrated with brokers. Customer Service team provides full training.

Cons

  • At first, reporting features may seem overwhelming.
  • Some users may not find the user interface appealing because it feels outdated in comparison to more recent platforms.
  • The interface feels a little outdated in comparison to more recent platforms
  • Design isn't the most modern looking but very easy to use platform.

Pros & Cons from Real Users

Pros

  • Tobi Cloud has been a game-changer for our NEMT operations. What I really like is the platform's smart automation—from dispatching and trip scheduling to real-time driver tracking and intelligent routing. The UI is clean, intuitive, and makes onboarding easy even for non-tech-savvy staff. Their reporting and billing system is accurate and integrates well with Medicaid and private payers, which saves us hours weekly. The customer support team is highly responsive and knowledgeable. Regular updates show they genuinely listen to customer feedback and continuously evolve the platform.
  • Dispatching and Scheduling: One of the strongest aspects of Tobi Cloud is its dispatching and scheduling feature. The software is designed to streamline these tasks, making it easy to match vehicles and drivers with the needs of our clients. The real-time updates allow for seamless operations and quick decision-making. User Interface: The interface is simple, clean, and easy to navigate, making it user-friendly even for new employees. It reduces training time, which is an advantage in the fast-paced transportation industry. Cloud-Based: Being a cloud-based system, it enables remote access from anywhere, which offers flexibility to our team and enhances productivity.
  • Tobi Cloud offers Affordable price, Great user experience, Seamless onboarding, Saves a ton of time and improved our overall process.
  • Our drivers and vehicles are all visible in real-time. Texts and notifications are sent directly to passengers, with a link that allows them to see the driver on a map...great software!
  • We love their automated features like claims submission, scheduling, and dispatching. Tobi Cloud user interface is also easy to use and saves lots of time and money.

Cons

  • Initial setup took a bit longer than expected, especially configuring payer integrations.
  • Customer Support: Although the customer support team is generally helpful, there are occasions when their response time could be improved. A faster and more efficient service would make a difference, especially during peak operation hours.
  • Using this software for last 6 months and we didn't find any cons.
  • It will take some time to understand all the features of the software fully.
  • They are not providing a free demo right now other than this no cons.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RoutingBox
Founded: 2010
United States
www.routingbox.com

Company Information

Tobi
Founded: 2018
United States
tobicloud.com

Alternatives

NovusMED

NovusMED

Momentm

Alternatives

NEMT Platform

NEMT Platform

Yamsol LLC
WellRyde

WellRyde

Modivcare

Categories

Categories

NEMT Features

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Transportation Dispatch Features

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

NEMT Features

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Transportation Dispatch Features

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Integrations

Cal ID

Integrations

Cal ID
Claim RoutingBox and update features and information
Claim RoutingBox and update features and information
Claim Tobi and update features and information
Claim Tobi and update features and information