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About

MediRoutes is a cloud-based fleet management software designed specifically for Non-Emergency Medical Transportation (NEMT) providers. Since 2008, MediRoutes has been trusted to streamline operations with real-time dispatching, automated scheduling, billing, detailed reporting, and seamless API integrations. Our platform enhances efficiency and reliability by optimizing routes, providing real-time fleet visibility, and simplifying payer integrations. Advanced scheduling algorithms reduce wait times, improve on-time performance, and ensure seamless patient transportation coordination. We integrate with all major US brokers, making it easier to manage even the most complex transportation needs. Whether you're a small operator or managing a large fleet, MediRoutes helps save time, cut costs, and deliver exceptional service. With a proven track record of innovation and industry leadership, MediRoutes is the trusted solution for your NEMT operations.

About

With over a decade of proven results, RoutingBox is the industry-leading dispatching software built by NEMT experts for NEMT. Whether you have 1 or 100 vehicles RoutingBox's user-friendly platform saves your operation time and money by simplifying your scheduling, dispatching, & billing while providing you with cutting-edge features to streamline your day-to-day tasks. An all-in-one system, our software ensures you're always operating as efficiently as possible. Our included Driver App ensures communication between dispatch and driver is never lost. Everything we do is in-house. From software developers to our customer success team. That means our team is always familiar with your account and when you call you won't hear a robot or elevator music you get connected immediately to someone with one goal in mind, your success. We take the utmost care of you so that you can take the utmost care of your community. Come grow with us and book time today to speak with our team.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Designed specifically for Non-Emergency Medical Transportation (NEMT) providers

Audience

NEMT Providers, Non-Emergency Medical Transportation Providers, SPED Providers, Special Education Transportation Providers, Paratransit Providers, Disability Transportation Providers, Special Needs Transportation Providers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$70/vehicle/month
Contact us for more details.
Free Version Supported
Free Trial Not Supported

Pricing

$250 (Up to 5 vehicles)
RoutingBox offers a fleet-based, unlimited trip pricing model that does not penalize transporters for earning more business each month. Learn more by visiting our website and scheduling time to speak with our team.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.3 / 5
ease 4.3 / 5
features 4.2 / 5
design 4.2 / 5
support 4.1 / 5

Reviews/Ratings

Overall 4.2 / 5
ease 4.2 / 5
features 4.8 / 5
design 4.5 / 5
support 4.5 / 5

Pros from Real Users

Pros

  • I absolutely love the new rollout of the mobile web version! It’s so easy to use, and I can access everything I need on the go, no matter what device I’m using. Whether I’m on my phone, tablet, or laptop, the experience is seamless and user-friendly. The design is sleek, intuitive, and responsive, which makes navigating through the software a breeze while I’m out in the field. Being able to manage everything so easily, without being tied to a desktop, has really improved my workflow. It’s perfect for staying connected and on top of things, no matter where I am. This new feature is a total game-changer, and I’m excited to see how it continues to evolve!
  • Love how easy it is to use. Love being able to log in and see where all my vans are at anytime i want.
  • It is very simple and easy to use; with many tools to make scheduling & dispatching more efficient. You are able to use this any time you have a device at your fingertips - which is a business owner or operators dream come true.
  • Ease of sync with brokers and it can handle all types of transportation needs and services from limo, to school bus, to NEMT, to EMS.
  • MediRoutes makes it easier to adjust the trips also see the closest driver. I love that we can plan trips for next day and let MediRoutes set the route.
  • MediRoutes works well for what we need and offers an integration with our trip vendor which is very helpful.
  • I like easily accessing client information and easily seeing the drivers, their routes and the option for seeing where all drivers are.
  • MediRoutes is user-friendly and intuitive. It's easy to train people on, and they are always adding new features and improvements. I find scheduling same-day and future rides easy. it's easy to view what the route looks like, and with the ETAs you can tell if something will not work.
  • App is easy to use for our drivers. API with Modivcare and MTM for the most time work very consistently.
  • Fairly ease to use and the price is good. Boots up quickly.

Pros & Cons from Real Users

Pros

  • Robust broker integrations minimize the need for manual trip entry, reducing errors and saving time.
  • The platform is easy to use and quite helpful in keeping operations organized and improving overall workflow efficiency.
  • 1. Easy to manage trip scheduling and dispatch. 2. Routing tools help reduce manual work and errors. 3. Support team is responsive when issues arise
  • Easy-to-use/User-friendly. Great features like route optimization and booking portal for customers. Integrated with brokers. Customer Service team provides full training.

Cons

  • At first, reporting features may seem overwhelming.
  • Some users may not find the user interface appealing because it feels outdated in comparison to more recent platforms.
  • The interface feels a little outdated in comparison to more recent platforms
  • Design isn't the most modern looking but very easy to use platform.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

MediRoutes
Founded: 2008
United States
www.mediroutes.com

Company Information

RoutingBox
Founded: 2010
United States
www.routingbox.com

Alternatives

Alternatives

NovusMED

NovusMED

Momentm
NovusMED

NovusMED

Momentm

Categories

Ambulatory Supported
NEMT Supported
Route Planning Supported

Categories

NEMT Supported

NEMT Features

Automated Scheduling Supported
Billing and Invoicing Supported
Client Notifications Supported
Computer Aided Dispatch Supported
Customer Database Supported
Fuel Management Supported
Import / Export Data Supported
In-Vehicle Hardware Supported
Mileage Tracking Supported
Online Booking Supported
Order Management Supported
Reporting Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Supported

NEMT Features

Automated Scheduling Supported
Billing and Invoicing Supported
Client Notifications Not Supported
Computer Aided Dispatch Supported
Customer Database Not Supported
Fuel Management Not Supported
Import / Export Data Supported
In-Vehicle Hardware Not Supported
Mileage Tracking Supported
Online Booking Not Supported
Order Management Not Supported
Reporting Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Not Supported
Fuel Management Not Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Integrations

Cal ID Not Supported
Flip Supported

Integrations

Cal ID Supported
Flip Not Supported
Claim RoutingBox and update features and information
Claim RoutingBox and update features and information