Audience

Contact centers, BPO, Telemarketing, Outsourcing

About NobelBiz

About NobelBiz:
With over two decades in the CCaaS sector, NobelBiz is renowned for enhancing productivity in worldwide contact centers. Our specialty lies in merging a custom-designed telecom carrier, ideal for call center traffic, with modern omnichannel cloud contact center software, supported by outstanding customer service.

About NobelBiz OMNI+:
NobelBiz OMNI+ emerges as the ultimate CCaaS solution, offering a blend of features, functionalities, and integrations for comprehensive contact center management. This all-encompassing software features extensive channel integrations and CRM compatibility, crafted for seamless remote work. It stands as a user-friendly, inclusive solution for diverse omnichannel contact center requirements.

About NobelBiz Voice Carrier Network:
As a leading VoIP provider, NobelBiz Voice Carrier Network is distinctively designed for global contact centers. It provides unmatched voice quality and consistent service across its international network.

Pricing

Pricing Details:
Tailored Pricing for Unique Business Needs
At NobelBiz, we understand that each client has distinct requirements and objectives. That's why our pricing model is as unique as your business. We offer custom-tailored pricing solutions, meticulously calculated based on your specific needs, team dynamics, and operational demands. Our approach ensures that you receive a personalized, cost-effective package designed to fit seamlessly with the unique contours of your contact center's operations and goals. Experience a pricing strategy that adapts to you, ensuring value and alignment with your business's unique fingerprint.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

NobelBiz
Founded: 2005
United States
nobelbiz.com

Videos and Screen Captures

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Product Details

Platforms Supported
Windows
Mac
Training
Documentation
Live Online
Webinars
Support
Phone Support

NobelBiz Frequently Asked Questions

Q: What kinds of users and organization types does NobelBiz work with?
Q: What languages does NobelBiz support in their product?
Q: What kind of support options does NobelBiz offer?
Q: What other applications or services does NobelBiz integrate with?
Q: What type of training does NobelBiz provide?
Q: Does NobelBiz offer a free trial?
Q: What pricing for support is available for NobelBiz?
Q: What pricing for training is available for NobelBiz?

NobelBiz Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Database

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Call Log
Keyword Tracking

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management