Alternatives to Kapiche
Compare Kapiche alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Kapiche in 2024. Compare features, ratings, user reviews, pricing, and more from Kapiche competitors and alternatives in order to make an informed decision for your business.
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Jotform
Jotform
Trusted by more than 25+ million users worldwide, Jotform is an all-in-one platform that offers powerful tools for effortless data collection and management, including its popular drag-and-drop Form Builder. Create digital forms and surveys for your business without any coding to collect leads, contact information, files, appointments, payments, e-signatures, and whatever else you need. Build your own form from scratch, or customize 10,000+ ready-made templates for contact forms, order forms, feedback surveys, registration forms, and much more. Go beyond the basics with advanced features like conditional logic, autoresponder emails, and 200+ integrations with popular apps. Make the most of your data by turning responses into personalized PDFs with Jotform PDF Editor, visual reports with Jotform Report Builder, or tasks in an automated approval flow with Jotform Approvals. Create an online store with Jotform Store Builder — no coding required. -
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Get insightful text analysis with machine learning that extracts, analyzes, and stores text. Train high-quality machine learning custom models without a single line of code with AutoML. Apply natural language understanding (NLU) to apps with Natural Language API. Use entity analysis to find and label fields within a document, including emails, chat, and social media, and then sentiment analysis to understand customer opinions to find actionable product and UX insights. Natural Language with speech-to-text API extracts insights from audio. Vision API adds optical character recognition (OCR) for scanned docs. Translation API understands sentiments in multiple languages. Use custom entity extraction to identify domain-specific entities within documents, many of which don’t appear in standard language models, without having to spend time or money on manual analysis. Train your own high-quality machine learning custom models to classify, extract, and detect sentiment.
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Delighted
Delighted
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.Starting Price: Free -
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CheckMarket
CheckMarket
Enterprise survey software with users in 150 countries. Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. Close the loop with shareable reports, dashboards, alerts and follow-up tools like text analysis, benchmarks, dynamic text,.. Collecting data is just the first step. The real value lies in the efficiency of reporting. We provide you with real-time reporting so you can spot trends earlier, and get the information deep into your organization in order to improve processes. After you are done building an insightful report, share it with others. Create different share links, each with different filters, depending on what you want viewers to see all based on your own operational data, hierarchy and organization. Integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 49 languages. Clients include L'Oreal, Toyota, Allegiance Bank, Sony, the Government of Canada,...Starting Price: $995 per year -
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Parascript
Parascript
Ensure faster, more accurate mortgage and loan document processing automation with Parascript software; automate insurance document-based tasks for the intake and review of healthcare insurance data. Optimize health plan process efficiencies, increase data accuracy and reduce costs through document processing automation. Parascript software, driven by data science and powered by machine learning, configures and optimizes itself to automate simple and complex document-oriented tasks such as document classification, document separation, and data entry for payments, lending, and AP/AR processes. Every year, over 100 billion documents involved in banking, government, and insurance are processed by Parascript software. -
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T-Plan Robot
T-Plan
T-Plan Robot automates scripted user actions for Test Automation or Robotic Process Automation (RPA) on Mac, Windows Linux & Mobile. T-Plan develops and sells two main toolsets. 1) Test Automation and 2) Robotic Process Automation (RPA). T-Plan Robot is a highly flexible, easy to use, image-based black box GUI automation tool that creates robust automated scripts and exercises applications in the same way as would an end-user. T-Plan Robot is platform-independent (Java) and runs on, and automates all major systems such as Windows, Mac, Linux and Unix plus mobile platforms. We believe we have a solution for any environment. GUI automation interacts with your business sponsor and development teams throughout the whole project lifecycle. Working intuitively at the screen level business analysts can help testers drive testable paths through the application, whilst at the same time combining with the development team to define repeatable actions to test code in continuous development.Starting Price: $400/month/user -
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Nintex Process Platform
Nintex
Enterprise organizations around the world leverage the Nintex Process Platform every day to quickly and easily manage, automate and optimize their business processes. The Nintex Process Platform includes capabilities for process mapping, workflow automation, document generation, forms, mobile apps, process intelligence and more, all with an easy to use drag and drop designer. Accelerate your organization’s digital transformation journey with the next generation of Nintex Workflow Cloud. Put The Power of Process™ into the hands of your ops, IT, process professionals, business analysts, and power users. Start digitizing forms, workflows, and more today. The Nintex Process Platform is the most complete platform for process management and automation. Nintex makes it fast and easy to manage, automate, and optimize your business processes. -
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Fivetran
Fivetran
Fivetran is the smartest way to replicate data into your warehouse. We've built the only zero-maintenance pipeline, turning months of on-going development into a 5-minute setup. Our connectors bring data from applications and databases into one central location so that analysts can unlock profound insights about their business. Schema designs and ERDs make synced data immediately usable. Transform data into analytics-ready tables as soon as it’s loaded into your warehouse. Spend less time writing transformation code with our out-of-the-box data modeling. Connect to any git repository and manage dbt models directly from Fivetran. Develop and deliver your product with the utmost confidence in ours. Uptime and data delivery guarantees ensure your customers’ data never goes stale. Troubleshoot fast with a global team of Support Specialists. -
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ClientZen
ClientZen
All your customer feedback is automatically consolidated and transformed into actionable insights with AI. Consolidate scattered feedback across all channels and teams (sales, support, customer success). Never miss a valuable insight again. Save hours by replacing the slow feedback analysis process with fully automated tagging that you can control. Easily measure if your latest release causes happiness or complaints. Understand the timeline evolution of a problem with each iteration. Spot emerging trends and potential customer pain points on the rise. Validate the topics that matter the most for any of your customer segments. All your feature requests are counted, tagged automatically and made even more powerful with advanced sentiment analysis. Understand how your product updates solved a problem or improved a pain point through feedback from your customers. ClientZen helps you answer questions faster, so you can focus on the vision.Starting Price: €100 per month -
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Keatext
Keatext
Customer-centric businesses want to know what issues are hurting their customer journey. But it’s hard to come up with a data-driven plan to address them effectively. Keatext gives you a head start by analyzing feedback and generating AI-based recommendations on what to address first, delivered in a ready-to-share report. Assess the strengths and weaknesses in your customer experience based on their impact on customer satisfaction. Review issues with the most impact that are brought to your attention by AI-based recommendations. Get an executive summary that leverages GPT’s language generation to deliver Keatext’s recommendations in a ready-to-share report. Monitor and quickly discover trends in your customer satisfaction on a customizable dashboard. Connect to your preferred platform like Zendesk, Surveymonkey, ServiceNow, or Qualtrics.Starting Price: $550/month -
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Clarabridge
Clarabridge
The Clarabridge Platform aggregates all VoC data, customer interactions and feedback, into a single platform. We use AI-powered speech and text analytics, with the industry’s best Natural Language Understanding (NLU), to evaluate the conversations your customers and employees are having every day in phone calls, live chats, private messages and on social media. Clarabridge gives you timely answers about ease of doing business (Effort), customer loyalty and emotions, root cause of NPS change, churn or high contact volume and much more. Clarabridge insights help you make decisions, act fast, and track results. Partner with Clarabridge, whose solutions are purpose-built for customer experience and backed by an AI-powered best-in-class text analytics engine, to transcend from complexity to clarity and truly understand every customer interaction. Clarabridge is the only platform that provides a highly effective means of capturing what customers are saying. -
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FS.net
Symbrium
A robust reporting and analytics software suite that displays custom reports of your factory’s SPC quality and OEE/production data to get “the big picture” of your enterprise at any time, from anywhere. Connect your whole enterprise and run custom reports from one machine, one plant or the whole company! View any aspect of your plant, past or present, using a variety of filters. Manage workstations, control processes, configure machines, calibrate sensors and more from your computer or phone anywhere in the world. Set routing and quality events at each step of your process to be sure a part or unit is ready before it moves to the next stage. Send custom alerts from any plant or machine right to your cell phone or inbox for viewing wherever you are. Get a live view of quality and performance insights to make sure you’re on track for success. Error and mistake proofing, view the entire history and progress of a single part in your operation. -
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Conversionomics
Conversionomics
Set up all the automated connections you want, no per connection charges. Set up all the automated connections you want, no per-connection charges. Set up and scale your cloud data warehouse and processing operations – no tech expertise required. Improvise and ask the hard questions of your data – you’ve prepared it all with Conversionomics. It’s your data and you can do what you want with it – really. Conversionomics writes complex SQL for you to combine source data, lookups, and table relationships. Use preset Joins and common SQL or write your own SQL to customize your query and automate any action you could possibly want. Conversionomics is an efficient data aggregation tool that offers a simple user interface that makes it easy to quickly build data API sources. From those sources, you’ll be able to create impressive and interactive dashboards and reports using our templates or your favorite data visualization tools.Starting Price: $250 per month -
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OdinText Text Analytics
OdinAnswers
At the intersection of Customer Experience and Business Intelligence, Customer Intelligence reveals the critical connection between your customer's thoughts and feelings and the metrics driving business. Explore gives you the power to develop the Answers your company needs to make impactful decisions. You have collected the thoughts and feelings of your customers in various feedback, survey and customer support systems. Start putting this data into OdinExplore to understand at scale. Find which topics are most impactful to your customers by exploring the topics in their feedback. Explore auto-terms, create important topics, apply dictionaries, and analyze emotions and sentiment. Create segments based on specific demographics, ratings, or time periods to discover and highlight the distinctions between different groups of people. Run multiple experiments to gain new perspectives on different customer segments, products, and more.Starting Price: $999 per month -
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UiPath
UiPath
Become a fully automated enterprise™ with the UiPath Platform. A fully automated enterprise is a digitally transformed enterprise. Create business resilience, speed, and agility, and unburden people from mundane work with the automation platform that has it all. Use the data from your business applications (like ERP and CRM) to give you a detailed understanding of complex business processes. You’ll know what to automate and how to do it best—and be able to prove impact, too. UiPath is an innovative Robotic Process Automation (RPA) and process mining enterprise platform that empowers organizations to efficiently automate business processes, helping companies become digital businesses faster and gain a valuable advantage on their path to AI. Scalable, extensible, and sustainable, UiPath lets users design their own workflows visually--no scripting or coding required. The platform also features full auditing capabilities, advanced analytical reporting, and customizable dashboards.Starting Price: $3990.00/year/user -
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ChimpKey
ChimpKey
A business-grade automated engine that converts your PDFs to XML and/or EDI file format your system needs to achieve easy and error-free XML/EDI for your company. We process thousands of files per day. Our Data conversion and automation service saves organizations around the world countless hours in repetitive, manual data entry so that they can put more time and focus on their bottom line. We can process an unlimited amount of documents with ZERO errors. Not only will your data entry be perfect, it will also be Safe and Secure. Companies around the world rely on us to deliver documents with 100% accuracy in an expedited time frame. Since 2008, ChimpKey has been famous for its experienced and knowledgeable approach towards data conversion intricacies. ChimpKey has been designed from the beginning to be customized for every company that uses us. This creates an intuitive, seamless user-friendly experience. ChimpKey offers a user-friendly interface and processes which are effortless. -
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MPS IntelliVector
Multipass Solutions
Extract business data from any printed or handwritten document, form, cheque, invoice, email or any other source. Automatically transform unstructured printed or handwritten customer data, into structured, digital, business-ready data. Export the processed business-ready data directly into enterprise systems, databases, LOBs, or business workflows. No matter how much digitization or automation is going on, paper is still used in businesses all over the world. Large companies and organizations still struggle with unorganized paper and digital documents clogging their workflows. Time and money are constantly spent on integrating automated solutions which, in the end, still require internal employees to participate in the processing, lowering overall work efficiency and multiplying processing costs. In the end, companies need to compromise and give up on cost-effectiveness, speed, accuracy or data confidentiality. -
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PDF-Mapper
ExxTainer
Automates PDF order & invoice data entry to ERP systems. Perfect for organizations that pursue document processing excellence. Instead of manually typing in orders or invoices, with PDF-Mapper data entry happens all-automatic and lightning-fast – quite magically. PDF-Mapper is a tool designed to be 100 % accurate – reliably capturing and processing all the required data for every PDF document. With its automatic validation, PDF-Mapper alerts you if there are errors in inbound orders & invoices – before feeding the data to your system. Businesses that use PDF-Mapper pursuit excellence in their order & invoice process and push their productivity to the limit. PDF-Mapper makes integration to every recurring customer and supplier simple by optimizing your PDF data entry process.Your data is kept in your hands as an on-premise solution, PDF-Mapper is installed locally and securely at your site.Starting Price: €699 per year -
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Worthix
Worthix
Surveys alone can’t cover all you need to know about your customer’s decisions. Our conversational AI augments your VOC program and eliminates survey blind spots. LUCI, our AI engine, orchestrates dynamic one-on-one conversations led by your customers that deliver qualitative insights at a quantitative scale. Invite customers to converse with LUCI during moments like post-sale, customer service interaction, renewal, or churn to find pains and opportunities at their source. Worthix connects your customer experiences with share-of-wallet, loyalty, and churn so you can drive revenue, avoid misguided costs and reduce the risk of strategic misses. Enterprise-level companies often use artificial intelligence on the back end for open-ended text analysis. But even the most powerful analytics are limited to the range of available answers to the questions you ask. -
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Dcipher Analytics
Dcipher Analytics
Dcipher Analytics is the modern no-code, end-to-end SaaS-based text analytics platform that makes text analytics available for the general domain expert. The platform accelerates the time-to-insight, model-training, and automation of workflows for all analysts and insights professionals. A unique architecture and proprietary query language tailored for nested data structure, such as text, is the foundation of the solution. Dcipher Analytics is the world’s leading end-to-end solution for gaining value from unstructured text data. Whether you’re looking for a tool, an API, or pure insights, you’ve come to the right place. Analyze customer emails, reviews, and chat logs to discover issues and strengthen customer success. Build more relevant FAQs and train chatbots faster. Mine social media to understand consumer needs and pains and identify emerging trends. Use for marketing and product development. -
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Access, explore and prepare data while discovering new trends and patterns. SAS Visual Data Science helps you create and share smart visualizations and interactive reports through a single, self-service interface. It uses machine learning, text analytics and econometrics capabilities for better forecasting and optimization, plus it manages and registers SAS and open-source models within projects or as standalone models. Visualize and discover relevant relationships in your data. Create and share interactive reports and dashboards, and use self-service analytics to quickly assess probable outcomes for smarter, more data-driven decisions. Explore data and build or adjust predictive analytical models with this solution running in SAS® Viya®. Data scientists, statisticians, and analysts can collaborate and iteratively refine models for each segment or group to make decisions based on accurate insights.
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Gavagai
Gavagai
Our AI-powered natural language processing technology can capture, analyze, and visualize insights from every channel of customer communication. Call transcriptions, chats, emails, support tickets, return claims, social media, and surveys. All in 47 languages! With Explorer, anyone can analyze open ended text responses in minutes. Explorer has an API that allows you to integrate your unstructured text data into your business intelligence ecosystem. Employee experience is the field of analyzing and determining factors that make employees happy and motivated. Our products help companies process, analyze and understand large amounts of unstructured natural language data in a short amount of time. An intuitive platform to build your custom bots fully suited to your business needs, with no coding needed. Minutes to start for immediate efficiency gains. The Gavagai API is a collection of semantic analysis tools supporting 47 languages. Access our easy to use endpoints immediately. -
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MonkeyLearn
MonkeyLearn
MonkeyLearn makes it simple to clean, label and visualize customer feedback — all in one place. Powered by cutting edge Artificial Intelligence. All-in-one text analysis and data visualization studio. Gain instant insights when you run an analysis on your data. Use ready-made machine learning models, or build and train your own – code free. Discover our templates, tailored for different business scenarios and equipped with pre-made text analysis models and dashboards. Identify the topics and interests that matter most to target markets. Execute demand generation and sales strategies based on accurate analyses of customer opinions and feelings. Slice and dice your survey responses by requests, intent, and sentiment. See more than the survey intended.Starting Price: $99 per month -
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Sphinx iQ3
Le Sphinx
Sphinx iQ 3 is the intuitive and efficient multi-channel survey solution to support you at every stage of your projects: from the design of your questionnaires to the analysis of results and their communication. Combining quantitative and qualitative approaches to data visualization, Sphinx iQ 3 makes your data speak to obtain a vision of results that is as synthetic as it is rich and precise. Sphinx iQ 3, is the innovative solution to get the most out of your studies and guide your decisions. Individualize your invitation messages. Develop your tailor-made forms (design, number of questions per page, types of questions, thank you message, etc.). Ask the right question to the right contact by scripting your form with conditional questions and referrals. Distribute dynamic and interactive questionnaires with a display adapted to different media, computers, tablets, smartphones, etc. for a better user experience (responsive design). -
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Industrytics
Industrytics
Make important decisions using your key metrics and data from sales, marketing, accounting, human resources, project management, manufacturing, purchasing and more, and use stakeholder feedback to understand the "what" and "why" of all your business data with AI Understand supported insights and drive improvements for your business. Automated collection, storage, visualization and consolidation of the most important key figures, data and feedback through artificial intelligence. Tailor-made recommendations for action generated by AI for your company. Data-based decisions that help you achieve your business goals. With Industrytics, you continuously collect and connect data and key figures through interfaces to your software applications (ERP, CRM, accounting systems, time management, HR software, Excel spreadsheets, etc.) and receive feedback through automated feedback surveys. -
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RogTCS
Rogator AG
The text analysis software RogTCS enables a fast and automated evaluation of open questions and this in a clear presentation. TCS stands for “Text, Cluster, Sentiment“. This describes how the text analysis software works: RogTCS analyses the answers to open text questions in your surveys in a few moments, without any manual pre-processing or coding. The text is analyzed with regard to the topics and the sentiment, i.e. Is a statement positive or negative? The results are presented clearly in a semantic map or as a table. In this way, you can take full advantage of qualitative aspects in quantitative market feedback, in a completely automated manner and irrespective of the size of the data volume. RogTCS relieves you of the time-consuming and costly task of manually evaluating large amounts of data from open text entries. This not only saves time, but also money. With RogTCS, you can rely on the highest and most consistent quality in the analysis and utilization of your data. -
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AssetNet
AssetNet
AssetNet works with clients that need to manage, collect and review equipment tags, spares and master data from contractors and OEM vendors. Contact us for a free demo instance to see how we collect asset data for operations and maintenance. Manage the asset data collection and review process on one easy-to-use platform. AssetNet is used through the construction phase for Tags and Master Data. We are on the cloud so it's very cost-effective for projects, contact us for a free demo instance. We offer you free use of our comprehensive Engineering Class Libraries, a customized project setup and an ongoing hosting and license scaled to the size and complexity of the project. We include data storage, data security and training to all users. We provide project users with support anywhere in the world with role-specific online and in-person training, help sheets and a dedicated help portal. -
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Workist
Workist
Order processing is a time-consuming job, as well as very inefficient, error-prone, and often frustrating. We are here to solve that. Workist translates B2B transactions, enabling seamless integration and automated information exchange, between business customers, distributors, and suppliers. Workist has unparalleled document understanding and builds on the learning experience of over 1 million successfully processed documents. This enables us to provide previously unattainable automation rates and thereby massively reduce the cost and time required to enter jobs. Simply forward incoming order documents to Workist. Workist can process a variety of formats (PDFs, excel files, and plain-text emails). Workist validates the information from the document with your master data to guarantee accurate extraction. -
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Flatirons Fuse
Flatirons Development
Flatirons Fuse is an embeddable CSV import tool that makes importing data to your website fast, easy, and painless. Let your customers import their own data or do it on their behalf. Auto-adjust and correct customer data to match your own schema. Don’t worry about messy errors, our powerful validation system has you covered. Building a CSV import tool for your customers is costly and time-consuming. With Flatirons Fuse you can refocus your development efforts where it counts for your business. With just a few lines of code, your customers can start importing their data in minutes. Importing data can be a frustrating, confusing process. You work hard to deliver a beautiful, user-friendly product to your customers, now bring that same experience into data onboarding. With AI-powered column matching, frontend data validation and cleaning, and backend data validation support, importing data into your system will be fast, easy, and painless.Starting Price: $149 per month -
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Caplena
Caplena
• Categorize Themes • Visualize Results • Topic-Level Sentiment Analysis • Powered by Collaborative AI Caplena is a customer feedback tool that uses augmented intelligence to help market researchers, CX professionals, and consultants uncover deep insights from their open-ended text. Caplena’s story began when co-founders, Maurice and Pascal, realized that most market research firms that handle customer feedback face the same issue: Too many open ends and not enough time to accurately analyze them. Since its inception in the Spring of 2018, Caplena has analyzed over 50 million responses, with 120 new projects added each week. Today Caplena is the text analytics tool of choice for over 100 companies in more than 15 countries, boasting customers such as Swisscom, eBay, DHL, Coop, and Joyn. -
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Capturx
Field Data Integrators LLC
FDI's Capturx, No-Code mobile forms platform for smartpen and paper or any modern touch device, synced with your enterprise data system in a fraction of the time for a fraction of the cost. Power Users create forms, securely connect central data systems, and set-up workflows — all under the umbrella of IT-friendly data security and control measures. Field Teams easily and naturally collect data with smartpens and paper or tablets. Central Teams get immediate secure data access for faster analysis, real-time decision making, process transparency, supply chain visibility, streamlined billing, balanced cash flow, easier compliance, improved customer service, employee safety and more. Design your form in Excel. Use the Capturx for Excel ribbon to define the field types and names. 22 field types including signatures, lists and regular expressions. And so, a database with all the field names you added in Excel is created. -
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InfoNgen
EPAM Systems
InfoNgen is a text analytics and sentiment analysis solution that automatically finds actionable insights hidden in mountains of data. Find, share and analyze only critical information, from structured and unstructured data, to dramatically free up your teams' time to make more informed, strategic decisions. With its proprietary tools for text analytics and sentiment analysis, InfoNgen lets you uncover patterns, trends and anomalies hidden deep within your data. InfoNgen is the only text analytics product available that offers its distinct use cases combined with its powerful features, arming your employees with the information they need to make better decisions, faster. Through its powerful intelligent search capabilities, text analytics features, customizable delivery options and prebuilt industry taxonomies, InfoNgen gives businesses a resource to find critical information, immediately. -
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Idiomatic
Idiomatic
Idiomatic unlocks the "why" behind your customer feedback with world-class AI that's customized to your business. Stop relying on general text analytics & manual analysis, and partner with Idiomatic to start executing the right decisions faster. See everything organized in one place, at one time. Turn feedback into data-driven actions in real-time. Understand which issues drive key metrics (NPS, CSAT, surveys, and more). Gain from our hyper-custom approach to your unique business data. Idiomatic takes the guesswork out of strategic decisions by transforming all of your customer feedback into a complete, data-driven voice of the customer picture. Take a proactive approach with Idiomatic's real-time notifications about specific changes in customer experience. Our hyper-custom approach allows you to partner your business logic with our AI and get the results you need. Connect insights from all customer feedback channels. -
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Find specific answers and trends from documents and websites using search powered by AI. Watson Discovery is AI-powered search and text-analytics that uses innovative, market-leading natural language processing to understand your industry’s unique language. It finds answers in your content fast and uncovers meaningful business insights from your documents, webpages and big data, cutting research time by more than 75%. Semantic search is much more than keyword search. Unlike traditional search engines, when you ask a question, Watson Discovery adds context to the answer. It quickly combs through content in your connected data sources, pinpoints the most relevant passage and provides the source documents or webpage. A next-level search experience with natural language processing that makes all necessary information easily accessible. Use machine learning to visually label text, tables and images, while surfacing the most relevant results.Starting Price: $500 per month
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FeedCheck
FeedCheck
FeedCheck brings customer feedback from online stores right into your boardroom. It’s quick & easy. Connecting brands to their product ratings & reviews across any marketplace. Get the full picture of all your and competitor reviews with data & text analysis that do the work for you. Join customer conversations on time thanks to alerts that notify you on new incoming reviews and questions. Enable everyone’s work across all organizational layers with the right reviews tool - from R&D to marketing, sales, customer support and manufacturing. Reviews are important and your customers know this. While many products are sold online, reviews come daily. Your sales are influenced directly by reviews, you must monitor them. Monitoring reviews helps you have a complete overview of the consumers and a direct perception of your product. Customer reviews hide valuable insights. FeedCheck helps you to discover what customers talk about, what makes them happy and what bothers them. -
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Fluix
Readdle
Digitize. Automate. Transform. Bridge the gap between your field and office with Fluix mobile-first workflow management software. Businesses around the globe have already optimized their processes with document workflow software Fluix. Quickly fill out any form required in your daily operations — from inspection reports, purchase orders, and invoices; to expense reports, time cards, sales contracts and hiring packages. Fluix’s built-in annotation capabilities makes PDF form filling more efficient — increasing productivity of your field team and optimizing your operational workflow. With Fluix, any kind of inspection, review and approval tasks can be completed in minutes. A two-week workflow cycle is now just a few taps away. Ability to review inspection documents from the field worker who is miles away on site. Signing urgent contracts with customers on the iPad and even iPhone.Starting Price: $20.00 per user per month -
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Centriam
Centriam
Centriam quickly and cost-effectively takes you from raw data to insights and action — enabling you to reduce churn and leverage upsell opportunities. Let data and customer behavior decide when and how to collect feedback. Centriam enables you to run highly targeted and personalized feedback collection campaigns triggered by specific customer actions. Link feedback to customer profile data to fully understand customer pain points. Close the loop where it matters the most. Design targeted follow-up communications based on feedback type and customer insights. Quickly address customer issues, just like your customers expect. Connect Centriam to data across disparate systems and create feedback triggers based on customer actions and insights. Create targeted follow-up rules based on customer feedback, text analytics, and customer profile. Prioritize which customers to follow up with first. -
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TAS Insight Engine
Precognox
Discovering, extracting, retrieving and finding the value in your enterprise data is all about getting insights. TAS Insight Engine provides you all the essential insights leading you to the right business decision. Getting insight means a kind of information extraction out of enterprise data, with the aim of supporting the business decision making. It is obvious why getting insight plays a major role nowadays, since understanding your data and obtaining results and answers are essential to face the challenges of today’s business world. In all areas or sectors, always. To make this possible, TAS Insight Engine combines the latest achievements as benefits of text analytics, Natural Language Processing (NLP) and Machine Learning (ML).Starting Price: €550 EUR / month / user -
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LoopVOC
LoopVOC
The voice of your customer comes from more than just surveys. Customer feedback insights. Aggregated across channels, analyzed with AI in real-time, and delivered to SaaS leaders to drive better growth strategies using LoopVOC. All of your customer feedback together and analyzed in one place. AI-powered text analytics serve up customer insights so that you can spend less time searching for the problem and more time creating the solutions. And because our topic-modeling is out-of-the-box, and specific to B2B SaaS, your team can get started right away. It’s real time voice of the customer. No more guessing about what customers want. With visibility into the greatest risks and opportunities across the customer journey, your team can proactively identify issues impacting growth and build a collaborative customer program that drives impact for your customers and your bottom line.Starting Price: $149 per month -
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trustMinder
trustMinder
trustMinder is a cloud based Voice of the Customer platform and is used to measure customer experience for brands and state agencies. One of the most important aspects of customer experience is trust. Without trust, customers take their business elsewhere. With trustMinder we’ll help you mind that trust and keep a finger on the customer experience pulse 24×7. Using state of the art methods to collect and interpret feedback trustMinder helps you turn the humble survey into invaluable customer insights. Capture feedback from any channel and turn it into actionable insights. Using real-time text analytics and machine learning you can quickly understand the ‘why’ behind a CX score. Create dynamic insightful reports that clearly present CX metrics along with business events and operational data. Identify customer issues in real-time and close the loop in real-time. -
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Viavoo
Viavoo
Convert reviews, chats, surveys, emails, call transcripts, support tickets, social media into actionable insights and trends, to better meet the CX | UX challenge. Behaviours, feelings, expectations, claims, emotions viavoo AI taps into customer feedback and conversation to provide meaningful data for marketing, CRM teams and other Customer Experience stakeholders. Bring verbatim data to life with interactive charts visualization. Carry out meaningful analysis about your products, services, customer journey, apps, competitors. Gain deeper insight into the customer experience and market trends. -
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Netigate
Netigate
Netigate is a feedback platform that allows you to collect and manage valuable business insights using online surveys. Specialising in Voice of the Customer and Voice of the Employee feedback, Netigate is the complete GDPR-compliant solution for companies of all sizes. We combine a user-friendly survey platform with in-house expertise to bring you advanced data analysis, numerous survey distribution methods, real-time reporting, expert-crafted templates, text analysis for open-text-answers and much more. -
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Digsite
Digsite
Digsite’s leading agile insights technology enables teams to quickly learn and iterate with consumers. Recruit and launch a Digsite Sprint community in as little as 24 hours. Answer “why” questions, capture photos and video of experiences, and iterate on ideas under development. Digsite's interactive SmartDashboard makes it fast and easy to report on your research. Use our automated natural language processing and text analytics to identify and feature key qualitative results, and download your editable report right into PowerPoint. We make it easy to find your target audience. Access our panel of pre-qualified participants, micro-target your audience via our SocialFind recruiting, or use your own customer list. We built research expertise right into the platform. Our discussion guide templates can be customized to your needs. Guided support and full-service options are available. -
44
Cognitive Search and Discovery
Attivio
Attivio is unique in its ability to unify and analyze all types of enterprise information from a single platform. Gone is the necessity and challenge of integrating separate search, text mining, and BI tools. Correlating facts across applications and data repositories, Attivio is the fastest path to understanding and using 100% of the information that drives your innovation and operations. Whether you are developing new solutions on emerging sources or integrating siloed apps and their repositories, Attivio’s Insight Engine can profile, identify, and unify every source, regardless of its location or format. Don’t settle for anything less than a complete 360-degree view. Learn why independent analysts recognize Attivio as a leading provider of solutions that analyze unstructured content, correlate those results with structured information, and deliver actionable insight. -
45
BytesView
Algodom Media
BytesView is an advanced machine learning and NLP-based text analysis tool. It can compile and analyze large volumes of text data from multiple information sources with ease. The various text mining and analysis models can help analyze and extract valuable insights from unstructured text. BytesView also offers API services that can help you train custom data analysis models with data specific to your organization to increase accuracy and efficiency. -
46
DiscoverText
Texifter
Collaborative text analytics for human and machine-learning. We provide dozens of multilingual, text mining, data science, human annotation, and machine-learning features. DiscoverText offers a range of simple to advanced cloud-based software tools empowering users to quickly and accurately evaluate large amounts of text data. Our customers sort unstructured free text common in market research, as well as associated metadata, also found in customer feedback platforms, CRMs, chats, email, large scale HR or other surveys, public comment to government agencies, Twitter, RSS feeds, and other forms of text data. Find out why we are ranked #1 for text, metadata, and social network analysis support and trusted by hundreds of academic research groups. Our machine-learning sifters are created in hours or just a few minutes using crowdsourcing. We offer an API and support technical integrations with Twitter and SurveyMonkey. -
47
Kimola Cognitive
Kimola
Kimola Cognitive is a rock-solid Machine Learning Platform that enables users to grab reviews from 20+ channels and analyze + classify customer feedback -or any text data- automatically. Here are the TOP skills of Kimola Cognitive: - Scrape Web and Collect Reviews - Text Analysis with Entity Recognition - Analyze Data with Pre-Built models on Kimola Cognitive Gallery - Create, Train and Store Your Own Custom Models (No Coding Skills are Required) - Create Executive Summary, Generate SWOT Analysis and many powerful marketing materials using GPT Integration - Available in 6 languages (and counting!)Starting Price: $199 / 10000 Queries / month -
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eTouchPoint
eTouchPoint
Companies recognize that optimizing the customer experience is pivotal to the success of their brand and customer loyalty. Yet the art of monitoring the customer experience has become increasingly complex. From vast amounts of survey and customer data to the technical integration, people and processes that make it all work, companies need a sophisticated software platform as the centerpiece. Our clients rely on the eTouchPoint platform to provide powerful insights that help monitor and perfect the customer experience. By linking dashboard and employee-specific reporting, text analytics, and closed loop alerting features with the industry’s best data collection platform, eTouchPoint offers CX professionals a comprehensive platform for connecting with customers, engaging employees, and managing the complex CX ecosystem. Unlimited support for multi-channel survey initiatives, including call center, field services, retail, B2B, employee and online channels. -
49
teX.ai
teX.ai
Given the sea of content, your business generates, identifies, and processes only text that is of interest to you, quickly, accurately, and efficiently. Regardless of your business needs, operational agility, faster decisions, obtaining customer insights or more, teXai, a Forbes recognized text analytics company, helps you take advantage of text to propel your business forward. teXai's powerful customizable preprocessor engine identifies and extracts objects of your interest in the nooks and crannies of your organization’s emails, text messages, tables, website, social media, archives, or any documents of your choice. Its intelligent customizable linguistic application identifies text genre, groups, similar content and creates concise summaries so that your business teams can obtain the right context from the right text. The easy-to-use text analytics software extracts the essence of your text and simplifies the decision-making process. -
50
Inqwise
Inqwise
Create survey with our free and easy to use online survey tool. You can create unlimited surveys with unlimited questions, add logo and customize your survey theme that match your brand, our survey tool makes it easy to create great looking surveys. Collect responses to your survey using multiple collectors. Share a link to your survey through email, Facebook, Twitter or your blog. Embed survey directly into your web page. Make survey analysis easy with a full set of reporting features such as real-time summary, pivot tables, segmentation tools, trend analysis, and text analytics. Export your survey data to Excel, CSV. Inqwise is an online survey software tool that makes it easy to create online surveys. Whether you're looking for to do an advanced survey or gather customer feedback. Inqwise can help you create online surveys to collect and analyze data.Starting Price: $7.95 per user per month