Related Products
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About
Kapiche is an insights and analytics product built to make sense of customer feedback data, empowering you to improve decision-making and positively impact your company’s bottom line. Combine multiple data sources and analyze 1,000s of customer feedback responses in minutes. No setup, no manual coding, no code frames. Uncover insights in minutes, not weeks. Have complete confidence in your analysis and answer business questions easily, with deep, actionable insights from any customer data source. In minutes, not weeks. Use the insights uncovered by your insights analysts to ensure buy-in to your CX programs across the organization and drive impactful, customer-centric change. You’ll never make the most impactful business decisions using only quantitative customer data. The richest insights are found at the intersection of qualitative and quantitative data from every stage of the customer journey.
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About
The voice of your customer comes from more than just surveys. Customer feedback insights. Aggregated across channels, analyzed with AI in real-time, and delivered to SaaS leaders to drive better growth strategies using LoopVOC. All of your customer feedback together and analyzed in one place. AI-powered text analytics serve up customer insights so that you can spend less time searching for the problem and more time creating the solutions. And because our topic-modeling is out-of-the-box, and specific to B2B SaaS, your team can get started right away. It’s real time voice of the customer. No more guessing about what customers want. With visibility into the greatest risks and opportunities across the customer journey, your team can proactively identify issues impacting growth and build a collaborative customer program that drives impact for your customers and your bottom line.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for a text analytics software for customer insights
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Audience
B2B SaaS businesses
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$149 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKapiche
Founded: 2015
Australia
kapiche.com
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Company InformationLoopVOC
Founded: 2017
United States
www.loopvoc.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Market Research Features
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
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Integrations
Amazon S3
Axis LMS
CustomerGauge
Delighted
GetFeedback
Google Cloud BigQuery
Google Forms
HubSpot Customer Platform
Indent
Intercom
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Integrations
Amazon S3
Axis LMS
CustomerGauge
Delighted
GetFeedback
Google Cloud BigQuery
Google Forms
HubSpot Customer Platform
Indent
Intercom
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