Audience

Companies in need of a text-analytics and CX insight solution

About Viavoo

Convert reviews, chats, surveys, emails, call transcripts, support tickets, social media into actionable insights and trends, to better meet the CX | UX challenge. Behaviours, feelings, expectations, claims, emotions viavoo AI taps into customer feedback and conversation to provide meaningful data for marketing, CRM teams and other Customer Experience stakeholders. Bring verbatim data to life with interactive charts visualization. Carry out meaningful analysis about your products, services, customer journey, apps, competitors. Gain deeper insight into the customer experience and market trends.

Pricing

Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

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features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Viavoo
France
www.viavoo.com

Videos and Screen Captures

Viavoo Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

Viavoo Frequently Asked Questions

Q: What kinds of users and organization types does Viavoo work with?
Q: What languages does Viavoo support in their product?
Q: What kind of support options does Viavoo offer?
Q: What type of training does Viavoo provide?
Q: Does Viavoo offer a free trial?

Viavoo Product Features

Product Analytics

Automatic Data Capture Not Supported
Real-Time Data Analysis Not Supported
User Segmentation Not Supported
Attribution Not Supported
Customer Journey Analytics Not Supported
Touchpoint Analytics Not Supported
Product Engagement Scoring Not Supported
Data History Retention Not Supported
Churn Reporting Not Supported
Data Export Not Supported
Data Labeling Not Supported
Customer Feedback Collection Not Supported
Customer Guidance Not Supported

Web Analytics

Conversion Tracking Supported
Referral Source Tracking Supported
User Interaction Tracking Supported
Campaign Management Not Supported
Form Analytics Not Supported
Goal Tracking Not Supported
Keyword Tracking Not Supported
Multiple Site Management Not Supported
Pageview Tracking Not Supported
Site Search Tracking Not Supported
Time on Site Tracking Not Supported

Viavoo Additional Categories