Hitsteps

Smartlook is a qualitative analytics solution for websites and mobile apps helping over 300,000 businesses of all sizes and industries answer the "whys" behind their users' actions. Eliminate the guesswork and discover real, actionable reasons. With a unique feature set, Smartlook finally gives you a way to understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, while automatic event tracking lets you know how (and how often) your visitors do specific things. You can then build conversion funnels to see your conversion rates as well as uncover why people are churning. Heatmaps for websites give you mass data about where most people click, scroll, hover, and otherwise interact with your pages. Ranked within the Top 100 Software Products in the 2019 G2 Crowd Awards, Smartlook services customers like O2, Miele, Hyundai, and Kiwi. It can also record games developed in the Unity engine.

​Visitor Tracking is an all-in-one website and conversion tracking platform designed to help businesses monitor site traffic and boost conversions. It offers features such as session tracking, which provides a live stream of all site visitors with details on the location, landing page, session duration, source, device, pages visited, and conversion triggers. It also includes website portfolio tracking, allowing users to monitor multiple websites in one view, with data on sessions, pageviews, and unique visitors over various timeframes. Funnel tracking enables businesses to analyze each step of their funnels and identify where visitors drop off, facilitating the optimization of the customer journey. Conversion tracking is available based on page visits or events, offering insights into conversion rates over time with breakdowns by source, page, device, and UTM parameters.