Audience

Help desk and service desk platform for companies wanting to control and organize calls, optimizes service management and dynamic dashboards

About Desk Manager

An omnichannel customer service software, with integrated features for complete, customer-centric management. Online support, ticket opening, project management, digital point, technical support and much more. Our platform allows the integration with excellent solutions in the most different segments. Knowledge-based tools in business intelligence, internal and external communication, finance and much more, to complement your business management. Our plans are divided into three categories that will aid your support journey. Know the profile of the basic, advanced or plus plans and choose the best one, according to your needs. Thinking about making life easier for managers, we created the Indicators area in the Desk Manager, where we compile some very important management data and it is possible to consult them with just one or two clicks.

Pricing

Starting Price:
$15.95 per month

Integrations

API:
Yes, Desk Manager offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Desk Manager
Founded: 2012
Brazil
deskmanager.com.br/

Videos and Screen Captures

Desk Manager Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
Videos
Support
Phone Support
Online

Desk Manager Frequently Asked Questions

Q: What kinds of users and organization types does Desk Manager work with?
Q: What languages does Desk Manager support in their product?
Q: What kind of support options does Desk Manager offer?
Q: What other applications or services does Desk Manager integrate with?
Q: Does Desk Manager have an API?
Q: What type of training does Desk Manager provide?
Q: How much does Desk Manager cost?

Desk Manager Product Features

Call Center

Escalation Management Not Supported
Outbound Call Center Not Supported
Manual Dialer Not Supported
Call Recording Not Supported
Queue Management Not Supported
Call Scripting Not Supported
Blended Call Center Not Supported
Progressive Dialer Not Supported
Campaign Management Not Supported
Predictive Dialer Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported
Reporting/Analytics Not Supported
Real-time Chat Not Supported
Database Not Supported