Audience

Businesses looking for a solution to streamline their customer management and support processes

About Gridlex Zip

Gridlex Zip CRM and helpdesk software is an essential tools for businesses looking to streamline their customer management and support processes. The software integrates customer relationship management and helpdesk functionalities into a single platform, making it easier for businesses to manage their customer interactions and support requests. With Gridlex, businesses can keep track of customer interactions, manage their customer data, and respond to support requests efficiently and effectively. The software also provides detailed insights into customer behavior and support trends, helping businesses make informed decisions and improve their customer support processes. To get a better understanding of what the software has to offer, we have created instructional videos to demonstrate its various features and functionalities. Add contacts to your database in Gridlex Zip in a quick and efficient manner.

Pricing

Starting Price:
$10 per month
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

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features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Gridlex
Founded: 2011
United States
gridlex.com/c/az/

Videos and Screen Captures

Gridlex Zip Screenshot 1
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Product Details

Platforms Supported
SaaS
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online

Gridlex Zip Frequently Asked Questions

Q: What kinds of users and organization types does Gridlex Zip work with?
Q: What languages does Gridlex Zip support in their product?
Q: What kind of support options does Gridlex Zip offer?
Q: Does Gridlex Zip have a mobile app?
Q: What type of training does Gridlex Zip provide?
Q: Does Gridlex Zip offer a free trial?
Q: How much does Gridlex Zip cost?

Gridlex Zip Product Features

CRM

Territory Management
Quotes / Proposals
Lead Scoring
Call Logging
Social Media Integration
Segmentation
Document Storage
Email Marketing
Calendar/Reminder System
Task Management
Internal Chat Integration
Mobile Access
Marketing Automation Integration

Customer Communications Management

Print Management
Batch Communications
Template Management
On-Demand Communications
Video Content
Multi-Channel Communications
Personalization
Interactive Content
Email Distribution
Chat / Messaging
Content Management

Customer Service

Live Chat
Appointment Management
Self Service Portal
Queue Management
Workflow Management
Surveys & Feedback
Knowledge Base
Alerts / Escalation
Performance Metrics
Call Center Management
Virtual Assistant
Social Media Integration
Email Management

Help Desk

Live Chat
Community Forums
Self Service Portal
Automated Routing
Multiple Brands / Products
Knowledge Base
Incident Management
Ticket Management
Alerts / Escalation
Known Issue Management
Interaction Tracking
Document Storage
Multi-Channel Communication
Service Level Agreement (SLA) Management
Network Monitoring
Customizable Branding
IT Asset Management
Real-time Chat
Email Integration