Alternatives to Factoreal
Compare Factoreal alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Factoreal in 2026. Compare features, ratings, user reviews, pricing, and more from Factoreal competitors and alternatives in order to make an informed decision for your business.
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Gupshup
Gupshup
Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Gupshup's constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable and Rich omni-channel CX journeys across messaging servicesStarting Price: $0.01 -
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Routee
AMD Telecom
Routee is an intelligent omnichannel communication platform (CPaaS) offering advanced Web and API automation for all industries worldwide. Powered by AMD Telecom’s robust infrastructure, Routee's services enable businesses to optimize their marketing & business processes. -SMS Marketing: tailor-made messages based on customers' individual preferences -Email Marketing: personalized newsletters & email campaigns based on an audience's behavioral data -Transactional Email: automated emails to customers on important data regarding their transactions -Marketing Automation: rich forms & customer data capture, automation of repetitive marketing tasks, and tracking of marketing campaigns -Two Factor Authentication: a second layer of security with fallback through SMS, Voice, Viber & Missed Call -Cloud IVR: multilingual capabilities, turning speech into text, & text to human-sounding speech -Push Notification: personalized web & mobile push notifications, based on segmentation and userStarting Price: $0.01 one-time fee -
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NP6
ChapsVision
Automated and omnichannel customer communication management to increase customer value. Business teams are autonomous in the execution of their mission to reduce time to market and gain market share. Anticipate your customers’ needs and personalize their experience throughout their journey. NP6 by ChapsVision connects to all your applications to activate your scenarios on the channels integrated to your customers’ journey. NP6 by ChapsVision enables data aggregation and segmentation, communication path automation, message design and multi-channel delivery. NP6 by ChapsVision is an omnichannel solution that allows you to orchestrate your communications and activities on all types of channels: e-mail, SMS, web, customer space, mobile, social networks, call centre, paper. -
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Thunderhead ONE Engagement Hub
Thunderhead
ONE is a unifying layer of technology that learns, understands and orchestrates customer conversations and journeys across all interactions and organizational silos. ONE can listen to customer activity across every channel and touchpoint – whether digital, call center or in-store – to build a truly omnichannel view of behavior. Customer-led journeys are the key to delivering personalized experiences and lasting customer engagement. ONE unifies customer journeys across all touchpoints and channels, harnessing intent to drive value with every interaction. Elegant, real-time visualizations provide an instant, unified view of customer journeys. Listening across every customer touchpoint, ONE’s AI-powered analytics provides deep, relevant and timely insights. This allows you to listen more carefully (and understand more clearly) to make better-informed decisions. ONE is built from the ground up as a unifying layer to connect your disparate systems and silos with ease. -
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Integrate
Integrate
We connect customers with the brands they deserve. Build meaningful connections for prospects and customers that accelerate revenue with the world’s only omni-channel demand cloud. Take control of every customer journey. With your personalized demand cloud. As a B2B marketer, you’re struggling to manage lead data from an increasing number of channels and sources. People, data, processes and systems are not in alignment. As a result, your top-of-funnel demand-gen efforts are fragmented and inefficient, the customer journey is disconnected, and you can’t meet pipeline goals. The Integrate Demand Cloud empowers you to engage buyers where they are. By aligning people, data, processes and technologies it enables seamless, personalized customer journeys and advances marketing ROI. -
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SmartMessage
SmartMessage
SmartMessage is the omni-channel marketing and customer experience platform that helps leading brands confidently scale communications over millions of customers in real-time. The SmartMessage Marketing Platform lets businesses scale more relevant communications for millions of customers – anytime, anywhere. We process real-time data allowing businesses to respond with more relevance to the intent and action of customers in real-time. SmartMessage helps the world leading brands connect with their customers and deliver real-time relevance in omni-channel experiences. In our free exclusive guide, you will have the chance to learn how you can get more from channels like email, SMS, push notifications. Also, you will meet the unique capabilities of SmartMessage in helping you reach your targets. Available on-premise and in the cloud, SmartMessage brings all your marketing tools in a single, integrated platform –from managing content, to automating your omni-channel customer journeys. -
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BlueVenn
Upland Software
Customer Data Platform and Omnichannel Marketing Hub. Unify every customer interaction, from all devices and channels, and deliver personalized, omnichannel experiences that increase customer engagement and lifetime value. BlueVenn is a unified customer data management, compliance and customer journey orchestration platform, with analytics and machine learning, to drive highly targeted personalized engagements. Our unique drag & drop customer analytics, segmentation and predictive tools put customer insights at your fingertips, whilst the omnichannel customer journey builder personalizes every online or offline customer touch-point.Starting Price: $2,333 per month -
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Experiture
Experiture
Experiture makes it easy to create customer experiences with truly personalized omnichannel messages across email, web, mobile, social, and more. Experiture has pioneered a unified approach to enhancing the customer journey through targeted, real-time & trigger-based Email, SMS, Direct Mail, Social including Geo-location & push messaging from a single platform. We have deep experience in creating and delivering successful Omni-Channel marketing campaigns and solutions for organizations in Healthcare, Finance, Gaming, Automotive and many more. -
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Adobe Marketo Engage
Adobe
Adobe Marketo Engage is a powerful, scalable and marketer-friendly marketing automation solution that enables brands to create a global marketing COE to orchestrate and execute cross channel campaigns across buying journeys. It helps improve buyer engagement and conversions by personalizing content based on buyer signals, behavior & AI to create tailored journeys for individuals and teams. It aligns strategy, messaging and execution across marketing and sales by sharing customer engagement data & insights between them; increasing sales productivity. It optimizes marketing impact through out of the box dashboards, customizable reports and multi-touch attribution. It connects new data sources without extensive IT support, creating a central hub for customer intelligence to improve efficiency, ROI and customer experience. -
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Prisma Campaigns
Prisma Campaigns
The Agile Marketing Platform for Financial Services. We help Financial Institutions deepen their customer relationships, improve share of wallet, and increase loyalty by allowing them to execute easily personalized campaigns thought all channels, at scale. Online Banking, Web, Mobile, Email, SMS + Others, Prisma Campaigns is a smart omnichannel orchestrator. Based on customer data it allows FIs to effectively deliver segmented and personalized campaigns providing relevant, personal and contextual offer at any stage of the customer journey. From insights to action: Effectively orchestrate real-time segmented campaigns. 1-to-1 personalized messages: Deliver personal and contextual messages and increase conversion rates. All-in-one platform: Manage all your channels from a single place: mobile, web, email, sms, push and more. Fast and easy integration: Plug and play easily with our SDK and go live in less than 6 weeks! #BeRelevant! -
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Microsoft Dynamics 365 Marketing
Microsoft
Connect on a deeper level—personalize buyer experiences. Build more rewarding business relationships when you improve customer communications and create seamless customer journeys to nurture leads and empower sales teams with Dynamics 365 Marketing. Easily orchestrate personalized multichannel journeys that deliver the right message at the right time in the right channel to create rewarding relationships. Create seamless customer experiences through marketing automation, shared data, and business processes connected to Dynamics 365 Sales to productively nurture leads and increase opportunities in the customer pipeline. Improve automated marketing performance with AI-driven insights, lead scoring, and custom dashboards, plus gain a 360-degree view of customers through integration with Dynamics 365 Customer Insights. Personalize and extend the capabilities of Marketing by easily connecting it with the apps and services you already use. Built-in privacy features help you comply with GDPRStarting Price: $1500 per month -
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CanopyDeploy
Inspired Thinking Group
Transform the way you do omnichannel marketing with our game-changing CanopyDeploy platform. Intuitive and easy-to-use, CanopyDeploy is designed to drive global campaigns and work for small businesses. With simple drag-and-drop functionality, instantaneous segmentation and the ability to integrate with any secure data source, build fully connected customer experiences across any channel on this single-view CRM platform. Get invaluable insights and real-time reporting to maximize the effectiveness of all of your campaigns. Get the game-changing marketing automation platform. Seamlessly coordinate omnichannel customer journeys that span all touchpoints (email, SMS, landing page, social, WhatsApp and more) with CanopyDeploy's drag-and-drop functionality. Simply create detailed segments within the platform and talk 1:1 with your customers. Whether you're a small business or global brand, CanopyDeploy is completely scalable to your requirements. -
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Zence Marketing
Easyrewardz
Reimagine Customer Experience with Omnichannel Marketing Automation Platform A multi-channel engagement platform that automates customer communication, delivering consistent, personalized messages across the entire customer lifecycle Key Features: Unified Customer View for Data-Driven Marketing AI-Driven Personalization & Smart Segmentation Omnichannel Customer Engagement & Automated Campaign Orchestration Predictive AI & Smart Marketing Insights Real-Time Dashboard & Advanced Analytics -
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tapCLIQ
tapCLIQ
Rapidly create RPA playbooks for customer, employee & other workflows. Download, Customize & Integrate bots. eCommerce Bots and RPAs to increase conversion. Automate user engagement at every step of the customer purchase journey. Tools to build, orchestrate and automate front-office tasks with software robots connected across a process. Acquisition Bots to reduce cost of customer acquisition. Contextual Bots for journey continuation from different traffic sources. Optimize conversions for lower-performing traffic channels. 50+ ready-made front-office bots & 6 RPA playbooks and growing rapidly. tapCLIQ's Interactive messages provide superior user experience with personalized messages targeting user's micro-moment for higher mobile engagement and action. Maximize the opportunity to drive growth at every stage of your customer and prospect lifecycle with tapCLIQ's Interactive Messages. -
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Unica
HCLSoftware
HCL Unica is a powerful enterprise marketing platform designed to manage your end-to-end marketing needs, from planning and execution to real-time personalization and campaign analysis. Built for marketers and powered by AI, Unica offers advanced marketing automation capabilities across a wide range of outbound and inbound channels, including email, SMS, WhatsApp, social media, direct mail, kiosks, ATMs, and more. Unica provides unmatched scalability and flexibility, with a cloud-native, premises-agnostic platform that can be deployed through containers or natively, making it easy to integrate with your existing MarTech stack. Its comprehensive suite includes industry-leading solutions for campaign management, customer journey orchestration, audience segmentation, and omnichannel personalization, enabling you to deliver hyper-personalized, data-driven marketing campaigns at scale. -
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Capillary Engage+
Capillary Technologies
Consumers want brands to be relevant to them. Increase the effectiveness of your marketing efforts by personally connecting with each consumer over their preferred channels, building relationships at every interaction with Engage+. Personalize customer engagement with AI-powered marketing solutions. Accurately target your customers on channels where they are most active and improve conversion by personalizing products, content & offers based on demography, browsing pattern, purchase history, product preferences & more! X-Engage is powered by an advanced algorithm that automatically picks the best channel mix for a customer by analyzing multiple factors like reachability, responsiveness score and conversion probability. -
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Actito
Actito
Improve your customers' and prospects' experience at every stage of their journey with Actito's Activation Platform. Actito's real-time personalization and omnichannel marketing automation capabilities enable you to deliver the right message, at the right time, through the right channel. Accelerate conversion and increase revenue. Capture and blend all your data sources in one place to support all your tools of engagement, in the spirit of GDPR. Address your customer by name and push personalized offers to them that you know are relevant and timely. The richness of the Actito data model enables you to respond intuitively and accurately, regardless of how your customers like to do business. Construct unique marketing programs around individual customer needs and keep a dialogue going for the life of the relationship. Test all your ideas, however ‘silly’ and launch imaginative campaigns that get a clear and personal message across at exactly the right time.Starting Price: $500.00/month -
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Social Hub.AI
Social Hub.AI
Based on innovative technologies such as Cloud-Native, AI-Agents and Web3, the integrated design of CRM, CDP and MA is adopted to help brands build Omni-channel consumer operation capabilities. Automate interactive conversations in AI Call, WhatsApp Messenger, and EDM to grow your brand. Integrate localized systems to collect data across omni-channel. Based on big data analysis and AI algorithm, brand One ID is formed. Create customer labels and 360° customer profile. -
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Rule
Rule
Rule is an all-in-one digital communication platform that enables the creation of personalized customer journeys via email, SMS, RCS, marketing automation, and newsletters. It provides a visual drag-and-drop editor with automatically branded templates, a dynamic Journey Builder for multi-step workflows, and advanced segmentation and hyper-personalization tools to tailor messaging at every touchpoint. Users can deploy prebuilt automations triggered by customer behavior, leverage native newsletter and SMS/RCS modules for high-impact campaigns, and consolidate results in a unified analytics dashboard that tracks performance across campaigns, automations, and journeys. With over 100 out-of-the-box integrations and full API access, Rule synchronizes customer and order data in real time. Additional capabilities such as loyalty triggers, Meta integration for social ads, and GDPR/CCPA compliance ensure secure, end-to-end orchestration.Starting Price: $62.74 per month -
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Related Marketing Cloud
Related Digital
Related Marketing Cloud (RMC) is a personalization and marketing automation tool for data-driven Omni-channel marketing. One-to-one consumer relationships powered by all in one platform to drive higher revenue, improve customer lifetime value, grow audience, and boost performance. We are proud to provide you the following services: Customer Data Platform, Email Marketing, Mobile Marketing, Web Targeting, Product Recommendation, Customer Journey Manager. Related Digital serves more than 1500 clients of all sizes across various industries - including brands like Estee Lauder, Delivery Hero, Ebay, Wolksvagen, Victoria's Secret, Carter's, Aviva, IKEA, Marks&Spencer, Turkcell, Starbucks, Beymen, Audi, Gap, BBVA, Turkish Airlines, Siemens. We are proud to support our clients internationally from our offices in London, Hamburg, Berlin, Dubai and Istanbul. -
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SmartDX
SmartDX
Starting with the first click, SmartDX revolutionizes how you track and identify individual audience members, map their cross-device journeys, deliver contextual omnichannel interactions, and attribute conversions at the segment-of-one level. SmartDX offers a powerful alternative to cookies that reduces delays in contextual responses and minimizes lags in customer journeys. Capture individual journey insights and diverse audience attributes, device, channel, conversion, offer, and implicit and explicit behavioral insights, at the point of the click and at endpoints. Differentiate known from unknown individuals and resolve the multiple digital identities of every audience member across channels. Use progressive profiling across interactions and touchpoints to continuously enrich existing audience profiles. Custom tailor communications and audience experiences, smooth omnichannel handoffs, and deliver seamless journeys based on past interactions.Starting Price: $100 per month -
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Custobar
Custobar
Custobar is an omnichannel marketing platform that centralizes and activates customer data to drive personalized campaigns and loyalty. Its Customer Data Platform ingests and standardizes data from physical and digital touchpoints into a GDPR-compliant single source of truth, enabling dynamic and predictive segmentation as well as in-depth insights with ROI comparisons and database health metrics. With marketing automation, you can build end-to-end customer journeys from awareness through advocacy, launch highly targeted campaigns, and orchestrate multichannel outreach via email, SMS, WhatsApp, push notifications, and display ads, all backed by detailed performance analytics. Add-ons extend capabilities to include advertising integrations, advanced loyalty programs, and direct communication channels.Starting Price: €498 per month -
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GrowthLoop
GrowthLoop
GrowthLoop is the company behind the #1 G2 rated AI-powered composable CDP. The world’s most advanced marketing teams rely on GrowthLoop’s cloud-native platform to unleash the power of their first-party data to grow revenue, increase conversion rates, and improve retention & loyalty. Enterprises get the benefit of compounding growth by activating a self-reinforcing marketing loop: AI agents that build audiences on the data cloud, omni-channel journey orchestration, and results that are automatically turned into actionable suggestions for their next campaign. Built for marketers, GrowthLoop is trusted by brands like Indeed, Mercari, NASCAR, and Express. -
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Infor Omni-channel Campaign Management serves as an integrated database marketing solution for planning, executing, and monitoring permission-based omni-channel marketing campaigns across multiple touch points. Nurture your customer base and build loyalty with an easy-to-use, comprehensive and scalable solution that allows you to take action from any device—with real-time results. Target customers more precisely by creating queries and segmentation schemes that apply demographic and transactional data, campaign history, model scores, and other filters in order to present the best offer. Through advanced data mining science, the solution uses profiles, influences, trends, Bayes probabilities, and cluster analysis to provide scoring. Analytics are available in an easy-to-use interface with drill-down capabilities providing detailed information in an OLAP reporting environment.
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Revotas
Revotas
Orchestrate campaigns triggered by real-time consumer behavior using Revotas marketing automation platform. Our platform lets you run more effective, efficient campaigns across mobile, email, social, and paid search channels. Create unparalleled customer journey experience and take personalization to a whole new level by leveraging the power of Revotas platform. Using data-driven insights gained from each consumer’s behavioral data, you can improve customer experience and increase conversion. Identify your highest-value subscribers and active consumers, then deliver targeted messages to increase lifetime value. Take a consumer-centric, data-driven approach that automatically personalizes messages at the individual level to increase engagement and loyalty. Predict likely purchase behavior and use AI to adjust results in real-time based on individual behaviors. -
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Ometria
Ometria
Create marketing experiences your customers love. AI-powered customer insight and cross-channel marketing, by Ometria, which is the customer data and marketing platform for retail. Ometria gives marketers the ability to create personalized experiences throughout the customer journey. Ometria brings together data from all customer touchpoints to build a unified profile of each shopper. The platform uses AI to analyze customer behavior and provide insights that are directly actionable in marketing campaigns. Ometria’s marketing platform enables you to create personalized marketing experiences across relevant channels and touchpoints. We get it. You’re stuck using technology that wasn’t designed for offering customers individually tailored experiences. It’s hard to predict customer behavior and tastes, and even harder to create campaigns, at scale, that appeal to them as individuals. Ometria replaces and upgrades your existing ESP, helping you create great marketing experiences. -
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Lead Liaison
Lead Liaison
Lead Management Automation™ helps sales and marketers do their job more efficiently and build stronger relationships with customers, prospects, and partners. Our marketing automation platform helps companies create marketing qualified leads and turn them into sales qualified leads. Integrated marketing tools make it easy to create omni-channel marketing campaigns, both offline and online, and set up key business processes. The platform is optimized to help your sales and marketing teams build better relationships with prospects, customers and partners while boosting productivity. Learn more about how to make marketing automation a part of your strategy here. Create trackable content, images, emails, landing pages, and more! Easily nurture leads through the workflow, shorten sales cycles and increase deal sizes. Create trackable videos, measure video marketing ROI, boost conversions and send out video emails.Starting Price: $250.00/month -
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Attribution.io
Attribution.io
See the true ROI of your marketing campaigns by combining real user behavior with actual cost. Advanced attribution modeling made easy. Attribution.io tracks your visit, conversion and spend data in one place so you can tell at a glance what is working and what is a waste. Make better decisions by factoring in every touchpoint in a prospect's journey. Track key assisting channels and never double-count conversions again. Track every click to conversion and see the true efficiency of your marketing. Attribution.io is designed to give you clear access to your campaign results. No expensive installation, no endless report setup or contracts. Focus your marketing efforts on the channels that bring in the best converting traffic. Build your subscriber base by focusing on marketing traffic that brings in the most signups. Close more deals by focusing on sources that produce the most leads for your sales team.Starting Price: $60 per month -
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Algonomy Campaign
Algonomy
Algonomy Campaign is an omnichannel campaign and customer journey orchestration platform that helps marketers drive individualized, journey-based marketing based on deep customer insights. Leverage pre-built, automated segments to activate audiences for specific use cases such as churn, cart abandonment, etc. in real-time. It comes with an intuitive campaign calendar using which you can create, modify, and track a campaign and the journeys within. -
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Acoustic Campaign
Acoustic
Acoustic Campaign (formerly IBM Watson Campaign Automation) is a digital marketing platform that puts the power of data insights into the hands of the marketer to design more effective campaigns that exceed customer expectations. Use behavioral and profile data from any source to create relevant campaigns across email, web, mobile push, SMS, social, group messaging, and offline channels including telesales and mail and print fulfillment centers. Leverage Acoustic Analytics events and Acoustic Personalization audiences to reach your contacts with consistent, targeted messages. Essentials is great for teams with moderate volume needs to deliver personalized interactions across digital channels.Standard builds deeper customer relationships through consistent digital experiences that drive customer advocacy.Premium is great for enterprises with higher volume needs to maximize conversions by automating compelling journeys. -
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ActionIQ
ActionIQ
The ActionIQ Customer Data Platform enables you to align your people, technology, and processes to deliver exceptional customer experiences across every touchpoint. How to separate the CDP posers from the true players. Download ActionIQ’s guide to save yourself months of frustrating research and get to the truth on the confusing CDP landscape. In today’s experience economy, consumers expect brands to know them and consistently deliver authentic, helpful experiences. The ActionIQ CDP enables large organizations to solve chronic customer data fragmentation and gain the customer intelligence needed to orchestrate experiences across all their brand touchpoints. Build an omnichannel “smart hub” stack that unifies data and empowers teams with the real-time insights they need. Gain deep customer understanding that enables you to deliver trust-building, profitable customer experiences at scale. -
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Frizbit
Frizbit
Frizbit is a multi-channel Marketing Orchestration Platform helping marketing teams of transactional internet businesses to bring their customers back to their websites. Via Frizbit, internet companies can deliver optimized and personalized engagement experiences to their users by sending automated and hyper-personalized messages based on user behavior on both desktop and mobile devices. It allows marketers to create automated campaigns for each stage they abandon their journeys such as cart abandonment or product retargeting. These automated & personalized messages are sent multi-channel via web push notification, SMS, and email channels or it can be also connected to other channels such as Facebook messenger, WhatsApp or slack via webhooks. These are basically retargeting campaigns but without ads. In return, it helps recovering lost conversions, increase revenue, user retention and life-time value on their websites or apps.Starting Price: $49 per month -
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inQuba CX
inQuba
Your customers are giving feedback all the time. Omni-channel survey authoring and management (through inQuba’s intuitive graphical user interface) allows customers to give feedback at any stage of their journey, on their preferred channel. Every survey is highly personalized and contextual, driven by the Single View of every customer. Deliver the right insight to the right person at the right time. inQuba provides the ability to organize feedback into channels for different audiences, and escalate important issues based upon rules. This could be a low NPS score, or negative sentiment and themes discovered in the analysis of verbatim feedback. Drive issues to resolution collaboratively within SLAs and built-in workflow. Your customers’ journeys offer great insight. Model customers’ journeys with experience steps and service channels, allowing their structured and unstructured feedback to be linked to every step of their journey. -
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Adobe Journey Optimizer
Adobe
Adobe Journey Optimizer enables brands to deliver personalized customer experiences across channels like email, web, app, and mobile in real time. Built on Adobe Experience Platform, it unifies customer data into real-time profiles, ensuring relevant interactions at every touchpoint while maintaining compliance through robust data governance. Marketers can design multi-step customer journeys with a drag-and-drop canvas, activating real-time messages and offers based on behaviors, business events, and contextual data. Journey Optimizer simplifies content creation with visual editing or HTML coding, a centralized asset repository, and dynamic personalization for meaningful connections. Leverage AI to test and optimize strategies, ensuring data-driven decisions and impactful engagement. Journey Optimizer helps brands cut through the marketing noise with powerful tools for journey orchestration and personalization, anticipating and meeting customer needs with precision. -
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Hive Marketing Cloud
Hive Marketing Cloud
Hive Marketing Cloud: Customer Intelligence and Engagement Platform Hive Marketing Cloud Hive is a privately owned business, founded 2010, which specialises in the Travel, Insurance and Retail industries. Hive helps brands engage and convert audiences at scale by deploying highly personalised, sophisticated multi-channel marketing from a single platform – surfacing ALL of their data for improved, relevant customer experiences. Hive gives you the tools to discover data insights, reveal customer lifetime value, create recency frequency and value (RFM) based segmentation, orchestrate and automate customer journeys, and measure engagement and results, reporting on impact beyond clicks and opens.Starting Price: £1,750/month -
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Infunnel
Inconcert
Infunnel is an all-in-one marketing automation and CRM platform designed to connect marketing and sales processes within a single system, enabling organizations to manage and optimize the entire customer lifecycle from lead generation to post-sale interactions. It allows users to design and execute omnichannel campaigns across channels such as email, SMS, WhatsApp, calls, and digital advertising platforms, integrating seamlessly with tools like Google Ads, social media, and contact center systems to centralize operations and reduce acquisition costs. It provides advanced lead management capabilities, including automated workflows, lead scoring, and intelligent distribution, ensuring that high-quality prospects are prioritized and handled efficiently across all channels. With built-in AI analytics, users can generate real-time dashboards, track key performance indicators, and gain full visibility into the customer journey, enabling data-driven decisions. -
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Altcraft
Altcraft Platform
Altcraft Platform is an omnichannel CDP . Distributed as a private cloud or on-premise software. - On-premise deployment allows to customize the software to fit exact business needs. - Cloud offers an account with tariffs based on the number of customer profiles. FEATURES Collect customer profiles - Entire history of actions - Multiple resource subscriptions - Location & device information - CRM & SQL data integration - Customer profile 360 analytics Automate marketing workflow - Customer journey - A/B/n Testing Tools - Content personalization - Static & dynamic segmentation - Web & messaging events tracking - Transactional messaging - Easy, powerful email builder Communicate via digital channels - Messengers - SMS marketing - Rich mobile and web push - Banners, social & custom channels - Forms Check analytics in real time - Pixel goals - Cohort analysis - Audience growth report - Interactive conversion funnels - Summary reportsStarting Price: $300/mo -
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GoGoGuest
GoGoGuest
Your perfect recipe: guest data, our software + sales opportunities. Get a holistic, targeted marketing plan that creates brilliant guest experiences and skyrockets your business. Your guests matter to you. We help you create customer journeys tailored to specific people from the moment they discover you, to point of sale to personalized methods of engagement. Our unified platform allows you to grow guest retention by doing what you do best. Your guests are all unique. Our platform allows you to create guest groups based on factors like purchase behaviors, location and real-time insights. Be finished with mass offers that don’t work. Personalize loyalty programs and optimize menus so your guests feel seen. Maybe you have the ingredients, but you’re overwhelmed with the data. Get a 360-degee view of what guests love and how they engage with your brand so you can adjust menus, create targeted loyalty programs and increase revenue across ordering channels. -
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OpenText Core Journey
OpenText
OpenText Core Journey is a customer journey management platform that centralizes event data from every channel, device, and application to create a unified view of customer behavior. It empowers CX and marketing teams with real-time analytics through AI-driven dashboards that surface key trends and engagement opportunities. The platform enables organizations to map customer journeys, automate next-best actions, and deliver personalized experiences that improve retention. As a fully cloud-native solution, it deploys quickly and scales effortlessly across business units. Its intelligent orchestration tools allow teams to act on insights immediately, reducing operational blind spots. OpenText Core Journey ultimately helps businesses turn raw interaction data into orchestrated, meaningful customer engagements. -
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Press'nXPress
Press'nXPress
Press’nXPress is a journey-based experience management platform that helps companies deliver a first-class customer experience by monitoring customer satisfaction in real-time. The Press’nXPress cloud platform enables companies to capture customer feedback through the modern and complex customer journey and everywhere the customer is, including physical, digital, social, and voice channels. Ask the right questions at the right time in point of service such as website, checkout, cashier, exit, cafeteria, lobby, gym, post-transaction, or after-call. Utilize omni-channel feedback collectors: Kiosk, Website, SMS, Email, QR, IVR, App, Business online review The Press’nXPress powerful artificial intelligence (AI) and machine learning (ML) engine operate fully automated to dig deeper into customer journeys and detects experience gaps. With ready to use CX Insights Dashboard explore action-oriented insights overall touchpoints and in real-time to optimize customer experiences -
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OmniKick
OmniKick
OmniKick gives you complete marketing automation tools to help you personalize every customer interaction, maximize your customer lifetime value, and reduce cart abandonment. Your customers drive your business, which is why it's so essential to establish a meaningful and active connection with them. You need to connect and foster a strong relationship with them on channels where they’re active users. The key to effective marketing is the intelligence to understand customers thoroughly. Customers tell you so much about their behaviors when they shop on your website. You need to collect, curate, engineer and derive insights from this data to excel at relationship marketing. Offering a personalized customer experience will make your people want to come back to you. Consumers expect to be treated as individuals when they deal with brands. They demand personalization throughout the buying journey. -
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WhatsNexx Moments
XLsuite
We’re currently offering a free pilot to qualifying companies. The pilot unlocks the Listen capabilities of the platform and allows you to listen for free on three channels over a three month period; providing you insights on your customer journey. Big data becomes actionable insights, profiles and segments. Easily manage real-time moments as journeys across channels and campaigns. Optimize the impact of every moment on the customer journey. -
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Insider One
Insider One
Insider One is an AI-powered customer engagement and omnichannel marketing platform that unifies customer data, personalization, predictive intelligence, and journey orchestration into a single system so teams can deliver real-time, personalized experiences across channels such as web, app, email, SMS, WhatsApp, push notifications, and site search without switching tools. It learns from customer behavior to predict interests and next actions, enabling marketers to segment audiences with precision, trigger automated journeys, and optimize campaigns with real-time AI that anticipates needs and maximizes engagement and conversions; it includes an integrated Customer Data Platform (CDP) that consolidates data from 100+ connectors to create unified profiles for tailored messaging and intelligent recommendations. Users can design and automate connected experiences on a visual canvas with triggers and conditions, run AB tests, and launch personalized interactions. -
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Touchpoint MX
Touchpoint Group
Take your customer engagement to the next level with a powerful, omni-channel marketing platform. Delight your customers, measure campaign performance, and drive revenue with TouchpointMX. Turn your customers from occasional shoppers into loyal brand advocates, maximizing your ROI along the way. Combine the flexibility of tailor-made emails with sophisticated and automated segmentation. Switch from predictable monthly newsletters to sophisticated, dynamic messages that shorten the sales cycle, improve loyalty, and encourage repeat shopping behaviour with TouchpointMX, or take your content into the palms of customers’ hands with SMS. From NPS collection to multi-choice questionnaires, surveys built in TouchpointMX can be tailored to meet your specific requirements, allowing you to capture the important feedback needed to improve your business performance and customer experience. -
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Parllay
Parllay China
As a personalized marketing platform, Parllay aims to create a personalized experience for your WeChat followers. With Parllay, you can automatically identify sales opportunities among followers, continue to accurately nurture customers with different lifecycle stages, shorten the conversion time and increase the conversion rate from followers to customers. Parllay-WeChat CRM helps companies manage WeChat Official Accounts, identify customers among WeChat followers, increase purchase conversion rates through personalized engagement, optimize marketing decisions with in-depth data analysis, and integrate HubSpot CRM to achieve a "follower-lead-customer" one stop management. Parllay and HubSpot's omni-channel marketing automation allows your potential customers to proactively discover the purchase path, thereby completing more transactions more easily. With Parllay WeChat marketing automation tools and HubSpot workflow, you can use the behavioral data of each potential customer. -
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Adobe Marketo Measure
Adobe
Prove and improve impact with unmatched visibility into marketing performance. What is working and what isn’t? That’s the question every marketer needs to be able to answer. And it’s exactly why every B2B marketing team needs revenue attribution. Beyond just clicks and leads,Adobe Marketo Measure gives marketers unmatched visibility into their true impact on the bottom line. With attribution that measures every touchpoint in the customer journey—digital and offline, paid and organic, marketing and sales—accurately identify which channels and campaigns deliver the most revenue and highest ROI. Dealing with disparate data is frustrating.Adobe Marketo Measure automatically connects and unifies your data, so you can spend more time acting on insights and less time on tedious tasks. Get accurate data without the pain of broken spreadsheets and duplicate conversion counting. When it comes to attribution models, one size doesn’t fit all. -
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Selligent
Marigold
Selligent by Marigold is a future-ready cross-channel marketing and automation platform that centralizes and streamlines data sources in real time, sharpens workflows with AI-driven automation, and brings every channel into a single, no-code journey. Its core capabilities include evolving real-time audiences that update dynamically, personalized content delivered at the perfect moment, flexible journey customization across email, mobile, and web, comprehensive reporting & optimization to strategically retarget and iterate, and zero-party data management to empower marketing teams. Built on a flexible data structure with easy-to-use integration tools, Selligent enables seamless personalization at scale, turning marketing ambition into reality and new customers into loyal advocates across retail, media, travel, finance, and beyond. -
48
Iterable
Iterable
Send the right message, to the right device, at the right time with Iterable, a top-rated growth marketing and user engagement platform. Iterable offers true omni-channel relevance at scale by enabling B2C marketers to deliver 1-to-1 personalized messages across multiple channels, activate all relevant customer data in real time for personalized messaging and campaigns, and create seamless, automated campaigns Iterable’s intuitive Workflow Studio. The platform supports all type of marketing campaigns across all channels.Starting Price: $500.00/month -
49
MoEngage
MoEngage
MoEngage is an Insights-led customer engagement platform for the customer-obsessed marketer. We help you delight your customers and retain them for longer. With MoEngage you can analyze customer behavior and engage them with personalized communication across the web, mobile, and email. MoEngage is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization - in one dashboard From Fortune 500 enterprises such as Deutsche Telekom, Samsung, and Ally to mobile-first brands such as Flipkart, Ola, and BigBasket - MoEngage has helped amplify customer engagement for all. Product managers and growth marketers can use MoEngage to provide a personalized experience throughout the customer lifecycle stages – from onboarding to retention to growth. What makes MoEngage different, is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization capabilities - -
50
Airship
Airship
Thousands of the world’s leading brands rely on Airship to spark closer connections with their customers through highly contextual and relevant interactions. Only Airship’s Customer Engagement Platform takes a mobile-first, data-led approach that enables brands to focus on individuals and their needs, not which marketing channels to use. Airship makes it much simpler and more effective to grow customer lifetime value in the omnichannel era. With trillions of interactions intelligently orchestrated across mobile apps, push notifications, mobile wallet, SMS, websites, and email, Airship optimizes the entire customer journey across all digital touchpoints at scale. Getting a person to just download an app doesn’t make for a loyal customer. In fact, after a week or two, far too many people will never open the app again. What’s needed is a way to extend the app experience from acquisition and activation to engagement and loyalty.
