Audience

An online functional and affordable handling and management of call and contact centers solution

About Easycall Cloud

The Cloud CRM software is Completely online functional and affordable handling and management of call and contact centers, without needing to buy and install hardware on the premises and “depend” on specialized technicians for system start-up and maintenance. Creation of a limitless number of users in order to build a more or less complex call or contact center with one or more sites. Access to the Operator panel for correct management of caller or called party registration is easy and intuitive, with the option of sending SMS, faxes, and e-mail in order to complete or support telephone operations. Management and administration of the call and contact center entirely online. For an inbound call or contact center integrated in the cloud CRM. For an outbound call or contact center, sales and telemarketing. Reduce all waiting times between calls. Management of appointments and closing of orders by agents and sales team.

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Pricing

Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

WatsON
Founded: 2011
Italy
www.easycallcloud.com

Videos and Screen Captures

Play Video Easycall Cloud Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

Easycall Cloud Frequently Asked Questions

Q: What kinds of users and organization types does Easycall Cloud work with?
Easycall Cloud works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Easycall Cloud support in their product?
Easycall Cloud supports these languages: English.
Q: What kind of support options does Easycall Cloud offer?
Easycall Cloud offers support via phone support and online.
Q: What type of training does Easycall Cloud provide?
Easycall Cloud provides training in the form of documentation, live online, and webinars.
Q: Does Easycall Cloud offer a free trial?
Yes, Easycall Cloud offers a free trial.

Easycall Cloud Product Features

Call Center

Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
IVR / Voice Recognition Supported
Inbound Call Center Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Real-time Chat Supported
Reporting/Analytics Supported
Blended Call Center Not Supported
Database Not Supported
Escalation Management Not Supported
Queue Management Not Supported