Audience

For organizations looking to increase their sales and marketing productivity. Caters to a range of industry verticals, such as lead generation, credit repair, mortgage, and more.

About Convoso

Convoso is the leading innovator of cloud-based omnichannel contact center software. Our call center customers report dramatic increases in contact rates of 300% and more, giving them higher conversions and significantly improved ROI. The Convoso system is designed for call centers with 20 or more seats and scales efficiently to over 1000 seats to meet enterprise-level requirements.

With the most accurate flagged DID detecter in the industry, the most advanced AI-predictive dialer, 97% accurate voicemail detection, STIR/SHAKEN compliance, and unlimited customization, we will transform your call center!

See for yourself with a live demo of how Convoso can help to boost the productivity and profits of your call center.

Pricing

Starting Price:
$90

Integrations

Ratings/Reviews - 3 User Reviews

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

Convoso
Founded: 2006
United States
www.convoso.com

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

Convoso Frequently Asked Questions

Q: What kinds of users and organization types does Convoso work with?
Q: What languages does Convoso support in their product?
Q: What kind of support options does Convoso offer?
Q: What other applications or services does Convoso integrate with?
Q: What type of training does Convoso provide?
Q: How much does Convoso cost?
Q: What pricing for support is available for Convoso?
Q: What pricing for training is available for Convoso?

Convoso Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Database

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Convoso Additional Categories

Convoso Reviews

Write a Review
  • Ryan C.
    President
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Convoso crushes Data Leads!"

    Edited 2021-03-18

    Pros: Convoso gets my company on the phone with Data Leads quicker and more consistently than all the other dialers out there. Also, the admin back office has virtually unlimited ability to generate reporting about any user data you may need. In addition, Tech Support is easily accessible and highly competent. Issues are resolved efficiently and even with a smile

    Cons: The back office reporting ability is extensive and takes a little bit to get used to. Once you get it, you're good.

    Overall: Convoso is the dialer you want if you want to run circles around your competition and grow your business. I'm beating my competitors to the punch very consistently. I'm getting people on the phone!

    Read More...
  • A Convoso Predictive Dialer User
    CRO
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Contact Rates and Sales Increased 200%"

    Edited 2021-08-15

    Pros: You won't find a system out there with a better strategy and contact rates on a dialer. The user interface is beautiful, clean and intuitive. The reps love the dynamic scripting. The list management gives you a way to see in real time which lists are generating revenue while factoring in payroll and which are losing ROI. This lets you decide if call attempt 4 on one list is more fruitful than call attempt 1 on another. This was a game changer!

    Cons: More expensive than competitors and it requires a newer computer with strong internet connectivity.

    Overall: I would chose this software vs a Five9 or Call Tools any day! They have great support and ultimately the cost in price is worth the weight in additional revenue you will make.

    Read More...
  • MIchael V.
    President
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Convoso Dialer is so intuitive to help you achieve goals !"

    Posted 2020-07-19

    Pros: The Dialer has come so far, intuitive process and systems to allow for greater contact and greater conversions. Ive run several dialers on different backbones and Convoso by far takes the lead! Amazing Support and great people behind each step forward

    Cons: I don't have any cons presently; Convoso works with me on each request, i have dedicated support and they listen to my concerns!

    Overall: My overall experience in changing to Convoso has been a very positive experience. The lush reporting, analytics allow me to keep my entire team engaged to our goals. The system and support are miles ahead of the competition.

    Read More...