Audience
Companies of all sizes
About Chattigo
Chattigo is an omnichannel platform that centralizes communication between companies and customers, integrating channels such as WhatsApp, Facebook Messenger, Instagram, Telegram, email and more in a single interface. It combines human interaction with artificial intelligence, through chatbots that use natural language and semantic analytics to automate responses and optimize processes. The platform allows multiple management, assigning and transferring chats to different agents or departments. In addition, it has real-time reports to evaluate efficiency and satisfaction in customer service. It also has a mobile application to facilitate conversation management, allowing agents to access their inbox, review and assign conversations, and use frequently asked questions to quickly resolve common questions. The platform is customizable and integrates with CRM and ticket systems, adapting to the specific needs of each company.
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Pricing
Starting Price:
$95/month
Company Information
chattigo
Founded: 2015
Chile
www.chattigo.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
Android
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
24/7 Live Support
Online
Chattigo Frequently Asked Questions
Chattigo Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Natural Language Processing
Reporting / Analytics
Social Media Integration
Machine Learning
Payment Integration
Prediction
Ready-made Templates
Sentiment Analysis
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
